P ROJECT 2: G ENERATING U SER - T AILORED F LOOR M APS Presented by: Jarrett Baugh, Melody Budiono, Georgio Moussan, and Steven Nguyen

C URRENT S YSTEM How to find a library book:

C URRENT S YSTEM How to find a library book: 1) Obtain the book’s location code (ex. “HC430.6”)

C URRENT S YSTEM How to find a library book: 1) Obtain the book’s location code (ex. “HC430.6”) 2) Find the floor that the “H” shelves are on

C URRENT S YSTEM How to find a library book: 1) Obtain the book’s location code (ex. “HC430.6”) 2) Find the floor that the “H” shelves are on 3) Find the “HC” shelves on that floor

C URRENT S YSTEM How to find a library book: 1) Obtain the book’s location code (ex. “HC430.6”) 2) Find the floor that the “H” shelves are on 3) Find the “HC” shelves on that floor 4) Look for the book at “HC430.6”

T HE P ROBLEM Requires users to be familiar with the library layout

T HE P ROBLEM Requires users to be familiar with the library layout Requires users to search for shelves before the book, among multiple floors

T HE P ROBLEM Requires users to be familiar with the library layout Requires users to search for shelves before the book, among multiple floors Finding shelf locations and a specific book is not always quick and easy

P ROJECT O VERVIEW Create a new system that will allow users to find a book with minimal effort and maximum ease How? Who? What?

T HE “H OW ” Usability Testing Ask users to find book x with the current system Ask users to find book x with the new system Find out user thought processes (ie “Think out loud”) Take notes Should take about 5 to 10 minutes Semi-Structured Interviews User opinions, ideas, dislikes, likes, etc. Ask new questions when new interests arise Take notes Should take about 5 to 10 minutes

T HE “H OW ” Usability Testing Ask users to find book x with the current system Ask users to find book x with the new system Find out user thought processes (ie “Think out loud”) Take notes Should take about 5 to 10 minutes Semi-Structured Interviews User opinions, ideas, dislikes, likes, etc. Ask new questions when new interests arise Take notes Should take about 5 to 10 minutes

T HE “H OW ” Internal Heuristic Evaluation 131 guidelines, etc.

T HE “H OW ” Internal Heuristic Evaluation 131 guidelines, etc. Cognitive Walkthrough Walk through tasks – reveal global errors, etc.

S AMPLE I NTERVIEW Q UESTIONS How long do you typically take to find a book? How often do you check out books? What do you like about the system? What do you dislike about the system? What would make the system easier to use?

T HE “W HO ” Anyone that uses the library Undergrads, Grads, Professors

T HE “W HO ” Anyone that uses the library Undergrads, Grads, Professors Approximately 10 users to interview and analyze using the current system

T HE “W HO ” Anyone that uses the library Undergrads, Grads, Professors Approximately 10 users to interview and analyze using the current system Approximately 5 to 8 users to interview and analyze using the new system

T HE “W HAT ” Our goal is to create a system that will: Inform the user of his/her current location

T HE “W HAT ” Our goal is to create a system that will: Inform the user of his/her current location Graphically direct the user to the book’s location Arrows, landmarks, intuitive graphics

T HANKS FOR LISTENING, Q UESTIONS & C OMMENTS ?