Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 1 Ingram Micro State of the Business Ryan Grant May 9, 2014

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 2 IM NA Five-Year Vision And Strategy Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Why Ingram? We Find A Better Way. Be an indispensable business partner with world-class, measurable customer satisfaction Work Serve Earn + +

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 3 WORK BETTER Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Influencing technology decisions Driving Innovation Enable partners as business consultants Lead partners to full solutions Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

_ 4 Initiatives That Drive Growth Acquisition of a leading Global provider of secure IT asset disposition services Global Asset Disposal and Buyback programs Certifications: e-Stewards ®, R2, ISO 9001, ISO 14001, 27001, and OHSAS Compliant with WEEE, DoD, NSA, HIPAA, GLB, HITECH, PCI, and SOX Over 40 processing centers worldwide Online tracking and reporting Onsite data destruction services Erasure Shredding Degaussing

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 5 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Start Here SOLUTION!  SERVE BETTER

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 6 Agency Ingram Micro Ingram Micro Has The Answers Diagram: Norman © 1998: The Invisible Computer High- Performance Computing Your IP Vertical Market Expertise Healthcare GSA Advanced Solutions Commercial Markets Document Imaging Pro AV DC / POS Consumer Electronics Cost Efficiencies IM Logistics Want Convenience / Reliability Want Better / More TIME Professional Services IM Training IMLink Visibility on Trends, Opportunities Components Cloud INNOVATORS EARLY ADOPTERS MAJORITY RISK AVERSE

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 7 Opportunity vs. Execution Do What Customers Want To Pay For Adapt Operations and Revenue Mix Invest Reasonable Risk For Capacity Engage Your Humans and Execute Efficiently The conditions are right to grow your solution provider business …but will you? Good News! Growth is Based On YOUR Actions

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 8 Top Components Industry Trends Builder Business Showing Demand Crowded Vendor Landscape White Label Tablets Showing Good Growth SSD continues to thrive Cloud Provider Growth Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

_ 9 SA Revenue Performance

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 10 CBU Customer Survey Results TOP FOCUS AREAS Product Availability Product Selection Distance from the Warehouse What can Ingram Micro improve?

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 11 System ArchiTECH Update

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 12 System ArchiTECHS Community Update This Community Is In Transition Hiring a new Sales Director to lead the community Added two new Council Members Jas Batra MJP Technologies Steven Dastoor Citon Leveraging Existing Community Resources

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 13 Facebook.com/imsystemarchitechs

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 14 Member Portal: im-saportal.com Member Directory Locator Tool Members Asked We Delivered Check it out! Member profile Feedback

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 15 Manufacturer Demo Program A System ArchiTECHS Member Exclusive

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 16 Tiered Membership for 2014 for community members Registered Level Gold Level Platinum Level CRITERIA Annual revenue  YOY growth  Engagement/Participation Creating more value Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

_ 17 New Value For Members System ArchiTECHS Membership DescriptionPlatinumGoldRegistered Dedicated sales rep for System ArchiTECHS XXX Smartphone app pricing/availability XXX Business partner programs (cell, travel, etc.) XXX Demo program – Information only XXX Inventory visibility XX Assistance in collateral development XX Primary/Select pricing – 3 vendors X Tech Support – Limited instances X Credit for travel to shows – $300 X Platinum level freight benefits X Vendor exclusive discounts X Primary/Select Pricing – 6 vendors X Unlimited Tech Support X Portal ad – In member directory X Credit for travel to shows – $500 X Credit Insurance X

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 18 System ArchiTECHS University Proposed Curriculum Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Executive Leadership Workshops Agile Business Leadership Essentials Best Hiring Practices Sales Academy Financial Performance Technical Workshops

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 19 New Leadership Kirk Robinson Sr. Vice President Commercial Markets and Global Accounts Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

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