BUSINESS LINK SUPPORT FOR BUSINESSES

The changes to Business Link Our ‘lighter touch’ services Deeper support Local services

HOW HAS BUSINESS LINK CHANGED? Now the access point for all publicly funded business support We can signpost you to specialist support and offer ongoing relationship Totally impartial Totally free service National service with local flavour

HOW CAN WE HELP? Access point to all business advice Your first step if you aren’t exactly clear what you need Tiered levels of support –Easy to access information –Intensive ongoing advisor support Advice delivered through clear model –Information –Diagnosis –Brokerage

ONLINE SUPPORT AND INFORMATION Extensive online resource for all aspects of business support –First stop for wide range of information E shot updates –General –Specific Support can also be accessed via telephone –

ONLINE SERVICE Full online information service –Full events calendar –Access to grants –Online training directory Registering online allows you to create bespoke service Links and guides to range of business services / requirements –PAYE –Companies House –Public sector bidding –Online diagnostics

ONLINE DIAGNOSTICS Quick and simple to use Covers range of topics –Sales and marketing –Finance and grants –IT and e-commerce –Environment & Efficiency Returns focused results Identifies next steps you need to take Informs, but doesn’t replace an advisor meeting Can take less than 5 minutes

ADVISOR SUPPORT – HOW WE HELP Identify areas for development and create support plan Business Review / Diagnostic On going business adviser reviews Review and prioritise Solutions using your internal skills and resources Solutions using external providers

LOCAL SERVICES Business Xchange –Learning and support network –Meet over breakfast –Practical solutions to common problems –Locations across the county Rural Business Clubs –Evening clubs for rural business owners –Includes presentation by industry expert Local events

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