Basic Administration.  Familiarize support staff with basic DSX administrative tasks  Provide expedited service to customers  Minimize the involvement.

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Presentation transcript:

Basic Administration

 Familiarize support staff with basic DSX administrative tasks  Provide expedited service to customers  Minimize the involvement of field technicians in system administration support

 Troubleshootbadge problems  Troubleshoot badge problems  Lock/Unlock doors  Change door schedules  Add new cardholders  Generate history reports  Configure backup

This is a scaled down view of the DSX workstation screen. The system will show all card activity as long as the devices are online and normal. You can see several different messages have been generated; Access Granted, Denied Unknown Code and Denied Unknown Facility Code. If a person reports their card is not working, always check this screen first. It will tell you exactly why the card isn’t working. This badge is not programmed into the system. This is a normal badge read. This badge has a facility code that is not entered into DSX

1.) Click on Facility Code 2.) Click on “Add New” icon. That opens the Add Facility Code form. Most proximity cards have a burned in code called a Facility Code. DSX must know this code before it will allow access to the card.

1.) Enter the Facility Code 2.) Enter a name for the Facility Code, i.e. – HID 3.) Click OK to save

In the previous slide we mentioned all card activity will display on the workstation as long as the devices are online. If no card activity appears on the screen, check the devices by clicking on “Devices” in the tree view. A list of device will appear in the right side window. If you see red circles with a slash through it over an icon of a reader, the devices are offline. This usually requires a service call. These devices are offline

To lock or unlock a door, choose the “Outputs” option under the location in the device tree. The outputs will display as lock icons in the right window. Find the door you want to lock/unlock and right click the mouse. The control menu will display with your choices. ***REMEMBER*** WHEN YOU LOCK/UNLOCK A DOOR USING THIS METHOD, THE SCHEDULE WILL NEVER RESUME UNLESS THE OUTPUT IS PUT BACK ON IT’S TIMEZONE BY CHOOSING THE “TIMEZONE” OPTION. Be careful with these options. All means ALL! You could unlock all the doors by mistake!! The icons will change state to show the current status.

1.) Click on Time Zone2.) Double click on the time zone you want to edit 3.) This form will appear. Click on “Schedule”

The grid shows what times the schedule is active using colored bars. Blue is active and white is inactive. Active means the door is locked. The start and stop times correspond to the active times. Any changes made here will affect EVERYTHING the schedule is linked to.

To apply the schedule to the door, click on “Outputs” in the device tree in database. Double click the output for the door you want to change. Under TZ1, click the drop down and choose the schedule you want to use. 1.) Click Output 2.) Double click the output 3.) Choose the schedule in TZ1

To add a cardholder, click ONCE on “Card Holder” in the location. The above menu will appear. Choose “Add Card Holder”

The New Cardholder form appears. On the General tab enter the first and last name of the cardholder and choose a company. To enter the card number click on the Add Card button.

The code # is the internal card number and is required. This number cannot be duplicated in the system. The Imprinted Card# is the external stamped number of the card. This field is NOT required. The other fields are generally left at the default values. To change dates click on the drop down arrow and select the dates required. After this information is entered click on the Access Level tab. Required Optional

Available LevelsAssigned Levels To assign an access level to a cardholder, click on the name of the level in the left window and click on Add. That will move the level to the right side window which means it is assigned. Click on OK to save.

To run a history report click on History under the location tree in database. When it is highlighted in blue click on the Add New icon in the icon bar. That will open the New Report form. Click once to highlight Click to create report

On the General tab enter a name for the report. Then click on Report Details to enter your criteria.

The start and stop date default to today’s date. To change dates click on the drop down arrow and choose the dates you need. Leave the options under the dates at the default values. The report criteria is entered in the bottom section. To create a specific report, clear the check boxes in the Data to be Included or Excluded and choose the parameters you need. Start by clearing the check box next to Include All Event Types. Keep defaults Clear the check box to choose parameters

To choose the parameters you need, click on the event and press the space bar. That will remove the red circle and include that event in your report. The example above will report on Access Granted events. This is the report you will run 95% of the time. Click OK to close the form. The next check you will clear is the Include Events From All Cardholders so we can select a person for our report.

The Select Names To Include form will open. Click Select Names To List to start your search.

Enter the first or last name of the person you are searching for. You can also filter the list by company. Click OK to see the results of the search. Smith

The results window lists all the names that met your search criteria. To select the name you want for your report click on it once and press the spacebar. This report has selected Brian Smith. Click OK to go back to the Report Details tab.

To run the report click on Build Report

The results appear in a table format. To view the report as it will be printed, place a check in Print Preview and click on Print.

This is how your report will print. To save the report as a file click on the Envelope icon. To print the report click on the printer icon. Click here to export to a file Click here to print

To backup the DSX database, expand the System tree in Database. Click the + next to Setup and click once on BackUp DataBase. In the right window, Double Click where instructed to begin the backup process.

When the backup form opens it will display a list of all the locations defined in the system. Keep all of them selected for backup and click OK. That will open the Windows Explorer window to configure the filename and location of the backup.

The default name for the file is AcsBak.zip. You can place it in any folder you wish by clicking on the drop down arrow and choosing the folder from the Windows explorer. Click Save to begin the backup.

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