Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra.

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Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt YOUR ATTITUDE and PERSONALITY Chapter 1

Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt OBJECTIVES Define and describe personality and attitude and their influence in the workplace Identify individual personality traits and values State the difference between self-esteem and self-image Identify and develop a strategy to deal with past negative experiences Define locus of control Identify your primary and secondary learning styles Create a personal handbook

Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt ALL ABOUT YOU “Mirror words”: –1. –2. –3. Why do you need to understand yourself if you want to have a good job?

Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt ALL ABOUT YOU Why do you need to get along well with your colleagues?

Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt PERSONALITY AND VALUES Personality: stable traits that assist in explaining and predicting behavior Ex: –being honest no matter what the consequences; and –having responsibility for all of your actions; and –being lazy at work

Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt PERSONALITY AND VALUES Values: ideas that are important to you as an individual Ex: –Money is important –It’s essential to have a degree Values are only good or bad based upon your personal experiences and influences

Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt ATTITUDES Attitude: a strong belief toward people, things, and situations Ex: –Don’t care about how your classmates feel about you (you believe that instructor is more important)

Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt SELF-ESTEEM, SELF-IMAGE, AND PROJECTION Self-esteem: your perception of yourself Self-image: your belief of how others view you Projection: the way you feel about yourself and your environment is reflected in how you treat others

Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt DEALING WITH NEGATIVE “BAGGAGE” Past experiences heavily impact your personality, values, and self-esteem –Confront your past –Practice forgiveness –Move forward Keep in mind that it is sometimes a painful process to reach your goal of becoming the best individual you can beKeep in mind that it is sometimes a painful process to reach your goal of becoming the best individual you can be

Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt LOCUS OF CONTROL Locus of control: identifies who you believe controls your future Take responsibility for your actions, and do your best You cannot totally control the environment and the future

Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt LEARNING STYLES Learning Style: the method of how you best take in information and/or learn new ideas –Visual learner—learns best by seeing –Auditory learner—learns best by hearing –Tactile/kinesthetic learner—learns best by feeling, touching, and holding

Copyright ©2011 by Pearson Education, Inc. publishing as Pearson [imprint] Professionalism: Skills for Workplace Success, 2/e Lydia E. Anderson Sandra B. Bolt YOUR PERSONAL HANDBOOK Personality and attitude affect your performance both personally and professionally Use this text as a handbook to guide you in both personal and career plans Begin developing a positive attitude and believe in yourself and your abilities