Presented by Mark Norton, MAOM, RSP Norton Safety Services 1 © NSS
Promotes continuous improvement Helps to shape and form the culture Improves a variety of workplace issues Drives down injuries and illnesses Strengthens organizations Creates a sense of ownership. (C) NSS2
If I were hurt seriously today it would impact my life How? Consider all of the following (C) NSS3
Yet employees still get hurt Injury rates are still elevated Safety behaviors are still lacking Some companies can’t even spell safety 4 © NSS
Production focused culture “Get -er- Done” Systematic breakdowns such as failure to train Failure to speak up when witnessing unsafe acts I will only take the risk this time Being a team player for the wrong team (C) NSS5
Or so they thought 2 men buried alive, one died 2 years in court 6 © NSS
7
Usually there is more than 1 cause Most investigations short of being thorough Sometimes you can have many causes (C) NSS8
9 © NSS
Decisions are made for a reason In the mind of the employee it made sense… The important thing is why … 10 © NSS
Personal Factors Experience Positive / Negative Knowledge / Skill Age Physical Ability 11 ©NSS
Situational Factors Rushing Control Stress 12 © NSS
Organizational Factors Peer Behavior Leadership behavior Safety System 14 © NSS
Because we allow them to
No real commitment Managers Employees No effort to determine hazards No prevention or control No safety or health training What are the odds Safety is common sense We have been doing it this way for 30 years IIR keep climbing Never too late to change Management leadership & employee involvement Worksite analysis Hazard prevention and control Safety & Health Training Constantly improving Employee ownership Safety is a value IIR Rates Reduced © NSS
Atmosphere 17 © NSS
What’s the payoff for the behavior ▪ For example: Eye protection, many excuses as to why its not on. 18 © NSS
19 Organizational behavior
20 © NSS
21 Can you be so sure? What drives this type of behavior?
Even when the risk is great I still may not live up to my role? 22 © NSS
23 What methods do you have in place? Are they effective? Can improvements be made Examples of reporting methods
© NSS 24 Management Leadership & Employee Involvement Worksite analysis Hazard Prevention & Control Safety & Health Training
Messages not clear Messages have hidden meaning Message sent not received as intended © NSS 25
Clear I am taken seriously Follow-up Action and Deed match up (C) NSS26
How do you demonstrate that value? What actions What behaviors (C) NSS27
What have I contributed today? What did I learn today? How can I make a difference in the quality of the safety and health management system?
Must understand the work situation Understand the risks Be willing to contribute to the overall culture (C) NSS29
There is a difference
Are your priorities in-line with your values?