Effective Innovation Don Liedtke October 2005 SVP, Emerging Markets

ACS is the leading full-service provider of business process and information technology outsourcing solutions.  Founded in 1988  Recognized FORTUNE 500 company  Named to S&P 500  Achieved $5 billion in annual revenue  Operates 750 global locations  Reaches nearly 100 countries  Maintains diverse client base  Employs more than 50,000 people The ACS Story

Government 50% Our Service Lines and Market Segments Commercial 50% ITO and Systems Integration 26% Business Process Outsourcing 74%

Global Reach Algeria Argentina Armenia Australia Austria Bahrain Bangladesh Barbados Belarus Belgium Bolivia Botswana Brazil Bulgaria Canada Chile China Colombia Costa Rica Croatia Cyprus Czech Republic Democratic Republic of the Congo Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Fiji Finland France Georgia Germany Ghana Gibraltar Greece Grenada Guatemala Hungary India Indonesia Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kuwait Latvia Lebanon Lithuania Luxembourg Malaysia Malta Mexico Morocco The Netherlands New Zealand Nigeria Norway Oman Pakistan Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russia Saudi Arabia Singapore Slovakia South Africa South Korea Spain Sri Lanka Saint Kitts and Nevis Sweden Switzerland Taiwan Thailand Trinidad and Tobago Tunisia Turkey Ukraine United Arab Emirates United Kingdom United Republic of Tanzania United States Uruguay Uzbekistan Venezuela Viet Nam Zimbabwe

Our Clients Client names/logos may not be used externally without prior written permission.

Our Strategy  Be a full-service provider of high-quality outsourced solutions to commercial and government clients  Focus business process outsourcing (BPO) efforts on FORTUNE 500 accounts  Focus IT outsourcing and systems integration services on healthy growing markets  Be creative, flexible, and entrepreneurial in responding to client requirements  Acquire new businesses and markets tactically and strategically with financial discipline

Acquisition Criteria  Successful services business  Strong management  Similar culture and business philosophy  Recurring revenue  Predictable margins  Accretive on a prospective basis

Competitive Landscape ReengineeringIT Services Subject-Matter / Process Expertise Quality Control Data Analysis Financial Reporting Image Capture Claims Processing Data Input Problem Resolution Call Center Operations Document Records Management Payroll Processing General Accounting Accounts Receivable Fiscal Agent Services Personnel Management Asset Management Benefits Administration Security Administration Fiscal Agent Services Recruiting and Staffing Telemarketing Data Centers Desktop Engineering Billing Relocation Services Customer Care Customer Relationship Management Education and Training Credit Card Processing Toll Collection Violation Processing Applications Procurement Services Market BPO Processing Centers

Financial Performance Earnings Per Share CAGR = 24% $0.00 $0.25 $0.50 $0.75 $1.00 $1.25 $1.50 $1.75 $2.00 $2.25 $2.50 $2.75 $3.00 $ $ In Millions Revenue CAGR = 23% $0 $500 $1,000 $1,500 $2,000 $2,500 $3,000 $3,500 $4,000 $4,

ACS Delivers to Industry #17 in Software and Services Industry – BusinessWeek #3 America’s Best Big Companies – Software & Services Industry – Forbes #4 Most Admired Companies – Computer/Data Services – FORTUNE #17 VAR Business 500 – VAR Business “ACS is a Good Bet for Growing Capital.” – Standard & Poor’s #3 in IT Industry and #25 Overall – InformationWeek 500 #1 Best Performing IT-Services Firm Top 10 Best BPO & Specialty Offshore Infrastructure Service Providers – Managing Offshore Top Ranked in State and Local Market – Washington Technology Ranked # 9 Base on Healthcare Revenue – Healthcare Informatics 100 #3 in IT Industry and #25 Overall – InformationWeek 500 #20 in Software and Services – Software Magazine

Stuck in the Rut?  Social paradigm change  No physical constraints, thoughts of the past  Look around; bankruptcy, failures  Need the room to fly  Get off your butt and shake loose those chains

What makes you different?

What are our greatest fears?

Ask your kids….adults are stupid!!

Here is how I can HELP you!

Stump the Chump – Q&A WINNER!!!

Thank you