Stop it Now! A programme to prevent child sexual abuse in the UK and Netherlands: Research findings and launch of the European Toolkit. #preventingCSA

Launch of European Toolkit NatCen Social Research + partners

2 Contents  Introduction  Key issues to consider when establishing and operating a helpline  Breakout groups

Introduction

4 How to use the Toolkit  A toolkit to assist people across Europe to develop helplines which suit their specific national or local context has been developed from the research.  The toolkit does not set out a single model of operation, but outlines key points to consider in developing a suitable helpline for a particular nation, area or user group.  Can be downloaded from

Key issues to consider when establishing and operating a helpline

6 Overview Step 1: Mapping the context Step 2: Defining the aims and objectives Step 3: Identifying the most suitable design Step 4: Structuring the delivery Step 5: Promoting the helpline Step 6: Resourcing the helpline Step 7: Monitoring and evaluating the helpline

7 Mapping the context Footnote information goes here – one line only.  How is child sexual abuse defined in law and understood by the public?  What is the government context?  Which agencies are involved in addressing CSA and how?  What support for potential or actual abusers is available to help them desist?  What are the statutory and legislative responses to CSA?

8 Defining the aims and objectives Footnote information goes here – one line only.  What change do you want to achieve?  Preventing all forms of CSA  Preventing specific forms of CSA  How will you achieve the change?  Who the service will work with?  What activities it will carry out?  What measures will indicate ‘success’ when it is evaluated?

9 Identifying the most suitable design: How will the helpline operate?  A helpline can be established as a single, stand-alone service, act as a ‘gateway’ to other resources or services, or do both of these things. Footnote information goes here – one line only. Helpline Other services and resourced provided

10 Identifying the most suitable design: mode, content, target groups Footnote information goes here – one line only. Content: what it will offer (non-specialist support, advice, therapeutic service) Mode: if it is to be accessed by telephone only or also online ( , live chat) Target groups: who it aims to engage (only those who pose a risk, or others)

11 Monitoring and evaluation  How will the helpline be assessed?  How will information be collected?  How will information be used and reported?  Refining, adapting and extending the service  Demonstrating effectiveness Footnote information goes here – one line only.

InfrastructureEnvironment Training, support and supervision Opening hoursStaffingConfidentiality 12 Operating the helpline Footnote information goes here – one line only.

13 Promoting the helpline Footnote information goes here – one line only.  Access routes: agency referral/ signposting, or by self referral  Promotion to professionals and public  Traditional channels e.g. TV, radio, billboards, press  Online promotional strategies e.g. Splash Screens

14 Promoting the helpline: mainstream media Footnote information goes here – one line only. JgTCB0

Breakout groups

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