1 © 2014 Global Experience Specialists, Inc. (GES) The Art and Science of Engagement Steps to Simplify Your Show Experience August 12, 2015 Sept. 28 to Oct. 1, 2015 The International Centre Mississauga, ON Canada

2 © 2014 Global Experience Specialists, Inc. (GES) Account Manager Heavy Material Handling Manager Director - Operations Manager – Exhibitor Services CMTS Team Introductions Calvin HintonGreg Hickey Karina Acuna Barry Fenton Tel Tel Tel Tel

3 © 2014 Global Experience Specialists, Inc. (GES) Exhibitor Checklist Includes deadline orders for: Furnishings and Specialty Furniture Carpet and Underpad GEM Rental Exhibits and Accessories Graphics Material Handling and Labour Heavy Machinery Handling Deadline Date: Friday, August 28, 2015 Contact Karina Acuna for more information:  For more information, please click the link below to access the GES Expresso site for CMTS: GES Expresso - CMTS 2015

4 © 2014 Global Experience Specialists, Inc. (GES) Rental Booths & Accessories  Rental Booth – Standard Booth (A)  Accessories (B) Quick Link – Exhibit SystemsExhibit Systems GES Contact: Karina Acuna Manager – Exhibitor Services  A. B.

5 © 2014 Global Experience Specialists, Inc. (GES) Rental Furniture  Furnishings Order Form  Specialty Furniture  Carpet Order Form Quick Link – Booth FurnishingsBooth Furnishings GES Contact: Karina Acuna Manager - Exhibitor Services

6 © 2014 Global Experience Specialists, Inc. (GES) Custom Exhibits GES Contact: Jodi Anastasakis Manager – Exhibits & Design

7 © 2014 Global Experience Specialists, Inc. (GES) Material Handling Know the factors that affect the material handling rate and ship accordingly  GES is in partnership with Trade Mark to supply rigging and machinery installation  Please review and complete the material handling forms as accurately as possible as we want to ensure that your move-in and move-out run as smoothly as possible  All work performed at the show is based on the hourly rates (see Heavy Machinery Handling Form) included in the kit GES Contact: Karina Acuna Manager – Exhibitor Services  Quick Links: Heavy Machine Handling (over 5,000 lbs.) Move-in Heavy Equipment Register

8 © 2014 Global Experience Specialists, Inc. (GES) Heavy Machinery Handling Suggestions to save you time and money: 1.LOADING: Please ensure your trucks are loaded friendly for removal (i.e. on at least 4”- 6” blocking, fork pockets turned to side of trailer bed). 2.SKIDDING & BOXES: Requires additional work to remove. Either leave skidding on equipment or reduce their use. AISLES MUST BE KEPT CLEAR AT ALL TIMES. 3.PLANNING: Plan your work prior to the start of our service in order to minimize the time necessary to unload your machinery. This will save you both time and money. 4.EQUIPMENT PLACEMENT: Take the time to be sure of the exact final location of your machinery BEFORE WE BEGIN. Relocation of machinery is costly to you.

9 © 2014 Global Experience Specialists, Inc. (GES) Move-In Schedule Check for move-in date and time CMTS 2015 Move-in Procedure CMTS 2015 Move-in Procedure All vehicles must report to the Marshaling Yard Marshaling Yard Plan Marshaling Yard Plan See final colour-coded Move-In Schedule (sample below) to be provided closer to first move-in date Move-in Schedule Tues., Sept. 22, :00 am – 4:00 pm (Heavy Machinery by Appointment Only) Wed., Sept. 23, :00 am – 4:00 pm (Heavy Machinery by Appointment Only) Thu., Sept. 24, :00 am – 4:00 pm (Heavy Machinery by Appointment Only) Fri., Sept. 25, :00 am – 4 :00 pm All Exhibitors Sat., Sept. 26, :00 am – 4:00 pm All Exhibitors Sun., Sept. 27, :00 am – 4:00 pm LIFO*/All Exhibitors * Last In, First Out

10 © 2014 Global Experience Specialists, Inc. (GES) Important Tips Tips to Save Money:  Take advantage of GES Discounts. Order before the deadline date – Friday, August 28, 2015  Confirm orders as placed  Review items on your GES invoice Take the steps that will save you time:  Review the Exhibitor Service Manual and circulate the link to those who need it  Add order deadline dates to your calendar now: Important Dates & DeadlinesImportant Dates & Deadlines

11 © 2014 Global Experience Specialists, Inc. (GES) Important Tips Be prepared to avoid on-site challenges:  Bring copies of all paperwork, bills of lading, orders, etc.  Adhere to your scheduled move-in time Health & Safety  Conduct yourself in a safe manner  Wear appropriate footwear and clothing  Be aware of your surroundings  Do not stand on furniture – use proper equipment Get familiar with the International Centre -  CMTS is in Halls 1, 2, 3, 4

12 © 2014 Global Experience Specialists, Inc. (GES) Move-Out Plan for a smooth move-out:  Review all invoices prior to move-out  Pack and label all outbound materials  Turn in a GES Bill-of-Lading to the GES Exhibitor Service Centre – Material Handling Desk  If using an outbound carrier other than TWI Group Inc., confirm pick-up details with your carrier directly

13 © 2014 Global Experience Specialists, Inc. (GES) ManagerForeman Customer Service Rep Supervisor CMTS Team Introductions Sean Crook Ilda Sullivan Rocky Mele Tel Tel Tel

14 © 2014 Global Experience Specialists, Inc. (GES) Exhibitor Checklist Includes deadline orders for: Electrical Services Display Booth Lighting Sign and Banner Hanging Manlift / Operator Services for Production Rigging Mechanical Services (Air, Gas, Water, Drain Upon Availability) Completed Booth Layout Drawings (indicating placement of electrical and mechanical services) Deadline Date: Thursday, August 27, 2015 All orders must be finalized and complete with booth layout and payment to qualify for discounted rates. Any changes or additions after this deadline date may be subject to regular rates. Contact Ilda Sullivan for more information:  For more information, please click the link below to access the SHOWTECH Expresso site for CMTS: SHOWTECH Expresso - CMTS 2015

15 © 2014 Global Experience Specialists, Inc. (GES) Important Tips Tips to Save Money:  Take advantage of SHOWTECH Discount Deadline Date – Thursday, August 27,  Confirm orders as placed.  Review items on your SHOWTECH invoice. Take the steps that will save you time:  Review SHOWTECH Fact Sheet included in your Mechanical / Electrical Order Form and CMTS Website.  Review FAQ’s on our SHOWTECH website - SHOWTECH POWER & LIGHTINGSHOWTECH POWER & LIGHTING  Add order deadline dates to your calendar now: Important Dates & DeadlinesImportant Dates & Deadlines

16 © 2014 Global Experience Specialists, Inc. (GES) Important Tips Be prepared to avoid on-site challenges:  Ensure your equipment has all approved ESA markings which can be found at Electrical Safety Authority. This link can also be found on the SHOWTECH Fact Sheet.Electrical Safety Authority  For any unapproved electrical equipment, please visit the Electrical Safety Authority website, or link on our SHOWTECH Fact Sheet, to direct you to the Application to Show or Application to Energize forms.  When submitting booth layouts, please double check and indicate booth direction.  If you have ordered a special connection, the NEMA number of the plug will be helpful or bring your own female connector.  All electrical services and connections must be approved by SHOWTECH.  Please review SHOWTECH’s Terms and Conditions on the back of the Electrical Order Form.  Bring copies of all paperwork, orders, booth drawings, etc.  Adhere to your scheduled move-in time.

17 © 2014 Global Experience Specialists, Inc. (GES) Contact Info Mechanical Services SHOWTECH – Electrical Services SHOWTECH – Booth Carpet GES – Facility Enquiries The International Centre – Communications Lines The International Centre – Heavy Machinery Lift GES – Coolant & Removal Services Chem-Ecol – Material Handling GES – Customs TWI Group Inc. – Transportation TWI Group Inc. –

18 © 2014 Global Experience Specialists, Inc. (GES) Thank you for joining us today! A copy of the webinar slides will be sent to you shortly. GES Expresso - CMTS 2015 SHOWTECH Expresso - CMTS 2015

19 © 2014 Global Experience Specialists, Inc. (GES) Upcoming Webinars: Lead Retrieval Wednesday, September 2, :00PM – 12:30PM ET Lead Retrieval Options and Registration Tools Available Before the Show Pre-Show Logistics Wednesday, August 26, :00PM – 12:30PM ET Customs & Transportation, Shipping Information, Forms and Deadlines