The Changing Face Of Volunteerism NSRPH Conference 2013 Max Chauvin (902) or

WARNINGS !!! The WAR for Talent is on ! Hard work ahead !! Hamburger is around the corner !!! If it isn’t broke … we need to break it !!!! (because it is going to be broken soon) What got you here will not get you to the next level (or even keep you where you are)!!!!!!!!!

How Is Volunteerism In NSRPH?

How Has Volunteerism Changed Less volunteers in Canada Remaining volunteers have less time –Not true in Nova Scotia Concerns with liability continue to grow Responsibilities being increasingly downloaded to service organizations Governance accountabilities increasing Fund development increasingly important

How Have Volunteers Changed Volunteers want more specific experiences Volunteers don’t want to fund-raise Volunteers want to make a contribution Volunteers don’t want to go to meetings Volunteers will not work with toxic people or in toxic environments

Put The Work In Give up 10% of your budget OR Give up 10% of your people Which would you choose? Does this reflect what you do? Your day timer knows everything. If you care you showed up.

What Is The Problem & Deal With It Poor group dynamics Lack of engagement Confusion over roles

Some People Need To Move Minimize These Activities Maximize These Activities Poor Match Move On!!!! Great Training Opportunity Enjoyment / Satisfaction / Fun SKILLSKILL

Get Clear On Our Priorities Now Future

Give People A Real Job Make a real difference Not busy or ‘form’ work Use their gifts Understand the dramatic difference their work makes in the lives of those you serve Hold people accountable

Success Leaves Clues Why are you a volunteer with your organization? Why are you (position)? How did you become involved?

Try A New Place To Recruit Open houses Vol. resource center Presentation to community groups Dinner / Lunch / Tea Sport event Newspaper Brochure Doctor’s office Internet PSA Poster Video Service & Other Clubs Education event Church / Synagogue Schools & Universities Retirement groups Welcome wagon Malls / Theaters

Start Talking To New People Ask (recruit) New People The ‘New’ Math??? 16,000 live here We talked to the same 25 we always have = No volunteers left anywhere (15,975)

Ask In A New Way Hi Who we are and what we do Looking for someone to … We are approaching you because … The benefit to the community will be … The benefit to you will be … Ask what they think Listen to answers Respond ASK THEM TO VOLUNTEER!!! Follow - up

Have A Plan What skills are you looking for? Who in your community might have those skills? What is the hook for them? Where could you connect with them? How will your message be more memorable than the 1000s of others they will see?

Develop Terms Of Reference Position name Incumbent name Term or length of commitment Overall function Committee &/or group participation Authority or reporting relationships Specific duties and responsibilities Desired skill set Knowledge required Results expected

Engage In New Ways Partnership Skype, Facebook, Twitter, Conference calls ‘Delphi method’ for projects Short commitments Real leadership opportunities for those who want them

Teach Me How To Do My Job Skills Knowledge Support Feedback What’s next

Make It A Great Experience Safe & Secure Fair Fun Belonging Recognized & Appreciated Made A Difference GrownWowed!

Recognize People In A Way That Matters to THEM! Certificate / Medal Scrapbook Allow people to do presentation Gift Conference or training Volunteer of the … Thank you note Thank you to family Human interest story in paper Roast Plant a tree #1 Thank you from participants or beneficiaries

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