Fall Product Sale 2015 “STAND TALL”

Meet Your Fall Product Sale Team! “Contact me with any program, delivery, or reward questions!” “Thank you for joining us for the 2015 Fall Product Sale!” “Contact me with any administrative, M2, or TNOS questions!” Christine Alflen Vice President of Product and Retail Sales Mecca Stevenson Product Sales Manager MStevenson@GirlScoutsWW.org Paige Walker Product Sales Assistant PWalker@GirlScoutsWW.org

Program Why participate? Learn and perfect the Five Skills! Goal Setting, Decision Making, Money Management, People Skills, Business Ethics Earn special Fall Product Sale rewards! Earn money for troop activities! Help your friends and family enjoy delicious nuts and candy and great magazines!

Getting Started! Troops need: Troop Fall Product Manager (TFPM) GSWW Member Volunteer Application Criminal Background Check Valid email address Have a troop bank account or start the process of opening one. Troop Banking Agreement Troop Treasurer + TFPM OR Troop Leader Signer assumes financial responsibility Girls need: Signed Parent Permission & Financial Responsibility forms. Email required for use of Me2 Online store

These are the great products for sale on the girl delivery Trophy Nut offers 16 nut and candy items on the Nut Promise Order Card with 35 additional nuts, candy, gifts, and magazines online! These are the great products for sale on the girl delivery Order Card! Back for 2015! Soft & Chewy… Yum! NEW for 2015! NEW for 2015! Details about Trophy and products Details about M2

Care to Share Would you like to donate $5 to purchase assorted nuts and candy to be donated to Food Lifeline and brighten someone’s holiday? Council will purchase and deliver a variety of delicious $5 items sold via the Order Card and online with the total donation dollars!

Proceeds Troops earn $1 per item sold! Nut Promise order cards Online shipped orders Online magazine subscriptions IRMs receive banded Cookie Dough proceeds on their 2015 Cookie Dough Card.

10+ items = “Branch Out” Participation Patch 35+ items = Giraffe Plush 55+ items = “Stand Tall” Super Seller Patch 75+ items = “Keep Calm” Giraffe tee (sizes from Youth M-Adult 2XL)* 100+ items = Top Seller Recognition Plaque 125+ items = Scavenger Hunt Experience for 5 5+ Care to Share items = “Care to Share” Patch 12+ emails sent = “Online” Patch 15+ online items = “Do GR8 Things” Online Patch $250 in online sales = Personalized Me2 Avatar Patch* *M2 will prompt parents to enter a shipping address and tee size when girls reach these reward levels! Volunteers can also add missing tee sizes. Parents should watch for progress emails so they know how close their girls are to the next rewards level!

Service Unit and Troop Rewards Troop Fall Product Managers can earn their very own Personalized Me2 Avatar Patch when their troops reach $500 in online sales!* Service Unit Fall Product Managers can earn their very own Personalized Me2 Avatar Patch when their Service Units reach $1200 in online sales!* *M2 will prompt volunteers to enter a shipping address when they reach this sales goal!

M2 and TNOS Two Great Databases, One Great Sale! The M2 System makes the volunteer’s role very easy by prompting users with progress emails! Access TNOS via M2! The Trophy Nut Order System (TNOS) is our delivery, report, and finance/banking resource TNOS is updated automatically by M2 to include all online orders!

What is M2? M2 is our online storefront where all online orders are processed. This is where girls create their personal sales page, Me2 Avatar, and Virtual Room! Girls are automatically downloaded to the Trophy Nut Order System (TNOS) from M2 into their appropriate troops where you can keep track of all online orders easily! Hi! We are Me2 Avatars! We live in M2 and help your girls have a fun and successful Fall Sale Experience!

Nut Promise vs. Online Orders Customers have options when purchasing nuts and candy! If they choose the Convenience shipping option, they will have different shipping methods to choose from based on the types of products in their order. Remember, magazines can only be ordered in the online system.

M2 The M2 system automatically sends an email to the Troop Fall Product Sale Manager that provides a link to get started and enables password set up Once logged in, the TFPM will be able to manage their Troop Dashboard This dashboard provides a snapshot of participation and sales for the entire troop. If a TFPM manages more than one troop, they can select the troop they wish to view The TNOS system is also easily accessed through this Troop Dashboard

How Do Parents Use M2? With the help of a parent, girls can: Set up their very own personalized profile Create their very own Me2 Avatar! Create their own Me2 online storefront Invite customers to shop by choosing to send one of several pre-populated emails Post personal photos and videos Track sales Enter “Paper Orders” from their order cards Visit their Virtual Room to view rewards earned and the Avatars of fellow troop members Customers for whom girls/parents have entered emails to earn the “Online” patch will be sent emails at pre-set intervals during the sale to remind them to place their order… cool!

Creating a Personalized Sales Flyer in M2 It’s easy! Simply click on the “Personalized Sales Flyer” button on the girl’s account home page and select “Print” in the top right corner when the flyer pops up. You can also save this flyer and share it electronically!

How Do Troop Fall Product Managers (TFPMs) Use M2? Create a Me2 Avatar that girls can view from their Virtual Rooms Upload a video viewed by friends and family contacted by girls in your troop Enter “Paper Orders” that parents have not yet entered Enter TNOS via the <Nut Tally System> link on the Troop Dashboard View troop sales entered online by customers and parents Initial screen when the troop leader first logs on.

How Do Service Unit Fall Product Managers (SUFPMs) Use M2? View troop sales entered by customers, parents, and TFPMs Enter missing “Paper Orders” after TFPMs get locked out of the M2 system Enter TNOS via the <Nut Tally System> link on the Service Unit Dashboard Manage Service Unit and Troop level volunteers Create a Me2 Avatar that can be viewed by others online After initial set up, these are screens the SUFPM will be using often to add volunteer members and view sale figures.

Lock Out Dates The M2 system uses a tiered lock-out process to easily and efficiently move orders forward. PARENTS can enter paper orders until midnight on 10/11. Paper Orders are entered as a total number, not individually by customer. Parents can continue entering tee sizes after this lock-out date TFPMs can then edit paper orders and tee sizes through midnight on 10/12 SUFPMs can then edit paper orders and tee sizes through midnight on 10/13 Fall Product Team can then make edit paper order and tee sizes before submitting final orders to Trophy Nut on 10/15

No Submit Button Troops will see when parents enter paper orders TFPM sends an email to their SUFPM Subject Line: “TROOP 77777 ORDER COMPLETE” SUFPM sends an email to Girl Scouts of Western Washington Subject Line: “SU 777 ORDER COMPLETE”

M2 Set-Up By 9/15: all registered girls, troops, IRM “troop” numbers, and SUFPMs will be uploaded By 9/18: SUFPM adds TFPM information to each existing troop If troop number is missing, contact PWalker@GirlScoutsWW.org *Separate emails are necessary for volunteers who are also parents to manage troop, SU, and girl accounts By 9/25: TFPMs invite parents via email to create girl account

Adding Troops, Girls and IRMs Report missing troops to PWalker@GirlScoutsWW.org PARENTS add missing girls to existing troop numbers TFPMs can add girl orders by using the “Add Paper Order” option Girl rosters are viewed in TNOS IRMs will be assigned an IRM “troop” number and then use the “I don’t see my name” option to begin

Selecting or Adding a Girl Parents will select the girl’s name from the drop down menu in Step 2 to set up her profile. If the parent does not see the girl’s name listed, they can add that girl to her troop by selecting “I don’t see her name” and following the steps. Once her account has been set up, parents can help their girl do things like create her Me2 Avatar and customize the email invitations they’ll send to family and friends!

Product Sales Assistant Wrong Troop? No Problem! If a girl is not appearing in the correct troop within M2, contact me at PWalker@GirlScoutsWW.org and I’ll get her and her proceeds moved to the right troop! Paige Walker Product Sales Assistant

What is TNOS? TNOS is your resource for delivery information, reports, and finances related to the Fall Sale! Hi, I’m Dave! I’m your TNOS Helper! You can access TNOS via M2 to… Print delivery tickets Enter girl payments View and print reports See banking and financial records Update SU addresses Access online resources and forms

ALWAYS enter M2 to get to TNOS! Getting to TNOS via M2 ALWAYS enter M2 to get to TNOS!

Delivery SU Delivery Agents Scheduling – More information to come South – Ed’s Moving and Storage King County – Ed’s Moving and Storage North of King County - TBD Peninsula – Independent Contractor Scheduling – More information to come Count, Count, Count!!! Don’t sign for product you didn’t get. Report all shortages or damages to Pwalker@GirlScoutsWW.org

Distribution Products Rewards Keep products in a cool, dry place Select Delivery Tickets in TNOS and print for troop distribution Count, Count, Count!!! Don’t let a troop take products without counting and signing a receipt Click Reports in TNOS and select Recognitions Earned by Troop

Money and Banking Troops deposit 100% of the sales into the troop bank account Overages in reported Fall Product funds will be credited as Care to Share donations IRMs and Troops without bank accounts will deposit money into the Girl Scouts of Western Washington Product Sales Account Contact PWalker@GirlScoutsWW.org for deposit slips Troops MUST enter all girl payments into the TNOS system Girl Scouts of Western Washington will automatically withdraw the amount owed to council from the troop account on 11/23 Online payments are accounted for and subtracted from the amount owed to council Withdrawals from troop accounts will be posted to TNOS as Payments to Council

How To Enter Girl Payments Choose the girl from the troop roster in TNOS Click on the Green Payment Summary and click Add ALWAYS enter M2 to get to TNOS!

Outstanding Debts and Bounced Checks Outstanding Debts must be reported via email to Pwalker@GirlScoutsWW.org by 10/18 Hard copies of debt reports and documentation must also be included in the troop envelope Changes to NSF Policy for 2015 Troops are responsible for bounced checks and related fees Troops can choose to use a collection agency to recover bounced check fees

How To Help Girls Succeed Spread the word to troops early and often! Create your Me2 Avatar! Encourage TFPMs to create their Me2 Avatar! Encourage girls to participate online! Encourage troops and girls to load videos onto their online storefronts! Encourage girls to try magazine sales! Don’t forget to have FUN!

Stand Tall and have a great Fall Sale! Important Dates 9/25: Signed Troop Banking Agreement Due to SUFPM 9/25-10/11: Girl Order Taking 10/8: Last day for girls to send emails in M2 10/11: Parent Deadline to enter orders in M2 10/12: Troop Deadline to enter orders in M2 10/13: SU Deadline to enter orders in M2 10/27-11/14: Product delivery and money collection 11/16: TFPMs deposit all proceeds into troop bank accounts by 5:00 pm 11/16: TFPMs enter all Girl Payments in TNOS via M2 System 11/18: Outstanding Debt Report(s) due to PWalker@GirlScoutsWW.org 11/18: Troop/IRM Envelopes due to SUFPM 11/23: Reconciled Troop/IRM Envelopes due to your closest council regional office Stand Tall and have a great Fall Sale!