Module 1: Bullying Awareness Training

Learning outcomes of Module 1  Learning about workplace bullying  Learning about cyber-bullying  Get to know signs of bullying

1.1 Workplace Bullying

Activity 1: Discussion of video v=ZIaepZmqShU&feature=plcp

Summary: Workplace Bullying Bullying is negative behaviour against others, on purpose, in a continuing manner, not fair, frightening.

Types  verbal  physical  gesture  social  demands  cyber-bullying Summary: Workplace Bullying Participants  bully(s) (colleague, manager, supervisor, job coach …)  bullied person  witnesses and bystanders Places where bullying can happen  on the way to work and back home  at the workplace  during breaks  via Internet or mobile phone

Activity 2 Case Studies

Activity 3 Active Game

Summary: Bullying Actions  Picking on someone all the time  Shouting at staff  Insults and use of nasty nicknames  Someone making fun of you or making you look silly  Constant criticism  Repeatedly accusing staff of errors which have not been made  Spreading of rumours  Refusing reasonable requests for leave  Blocking a person’s promotion  Exclusion  False evaluation of job performance  Refusal of important information  Withdrawal of work

Evaluation 1.1 Workplace Bullying

1.2 Cyber Bullying

Activity 1 Discussion of Video (main video) (bully) (teacher) (mum) (Rob, bystander) (Joe, victim)

Summary: Cyber-Bullying Cyber-bullying includes  repeated hostile or aggressive messages  through media  intended to hurt someone  or to make them feel uncomfortable.

Activity 2 Case Studies

Summary: Channels of Cyber Bullying  SMS: sending or receiving abusive text messages  MMS: taking, sending or receiving unpleasant photos and/or videos  Calls: sending or receiving upsetting phone calls  nasty or threatening s to a victim, or about a victim to others  Chat rooms: intimidation or abuse when participating in chat rooms  Websites: giving away of secrets or personal details, nasty or unpleasant comments on a website, uploading of humiliating photos or videos

Summary: Channels of Cyber Bullying  Flaming: messages with angry and crude language  Harassment: lots of nasty, mean and insulting messages  Denigration: gossip or rumours to damage reputation or friendships  Impersonation: Pretending to be someone else  Outing: disclosing of secrets or personal information  Trickery: talking someone into revealing secrets or embarrassing information, then sharing it online  Cyber-stalking: Repeated, intense harassment and putting down of someone that includes threats or creates significant fear.

Evaluation 1.2 Cyber-Bullying

1.3 Signs of Bullying

Activity 1 Discussion

Activity 2 Active Game

Summary: Signs of Bullying  Frequent health problems (headaches, stomach aches, sleep problems …)  Absenteeism from work  Behavioural and emotional changes (loss of confidence, change of mood, nervousness, feelings of anxiety, but also aggression, personality changes)  Disinterest in or loss of friendships

Evaluation 1.3 Signs of Bullying

Evaluation Module 1 Bullying Awareness Training

Evaluation Activity Mood Barometer