Diversity & Inclusion / Conflict Resolution

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Presentation transcript:

Diversity & Inclusion / Conflict Resolution Nicole Ponziani, CFE Diversity Chair Forsyth County Council of PTAs

Diversity

Agenda Diversity Diversity and Inclusion Diversity Toolkit Implementing Diversity Conflict Resolution

What is diversity? PTA Diversity Definition Recognizing diversity within organizations means valuing differences and similarities in people through actions and accountability. For Georgia PTA, these differences and similarities include age, ethnicity, language and culture, economic status, educational background, gender, geographic location, marital status, mental ability, national origin, organizational position and tenure, parental status, physical ability, political philosophy, race, religion, sexual orientation, and work experience

DIVERSITY MISSION STATEMENT To create a high-performing, productive association through an inclusive community environment in which each individual is valued for his/her unique skills, talents and contributions in order to capitalize on the innovation inherent in diverse populations. Diversity affects our mission-driven programs and services, our public image, interpersonal, personal, and organizational activities.

Importance of inclusion Our communities and demographics are changing and will continue to evolve It is imperative that we have committees and programs in place to reflect the diverse interests of the people being represented Having a diverse organization is a wonderful opportunity to learn from each other while impacting positive change in a community A unified assembly of diverse individuals is one way to provide inclusiveness in decision making Referenced from National PTA

Is your pta diverse?

Diversity WITHIN PTA

Diversity toolkit Do a self assessment Try new ideas Ideas to make you PTA more diverse and inclusive Do a self assessment Try new ideas Create effective communication for all audiences

Diversity TOOLKIT

Conflict Resolution

Organizations move in the direction of their conversations Conflict Resolution Organizations move in the direction of their conversations You have a responsibility to lead the organization in the appropriate direction

Conflict Resolution When conflict is left to brew it only dismantles the relationship, if dealt with appropriately it actually strengthens the bond in the relationships.

Common Conflicts in PTA What type of conflicts arise in your PTA? Volunteers – the no-show and the uber volunteer Expectations are not met Money Schedules Communication

Conflict resolution Communication

The role of communication in conflict Conflict resolution The role of communication in conflict Communication is foundational Verbal and Non-verbal Communication can be destructive or constructive

Conflict Resolution – Step by Step Stay calm, centered and in control Be aware of your emotions and your nonverbal communication patterns Actively listen

Conflict Resolution – Step by Step Step 2 – Remember these things Focus on the conversation Phones down Make the conversation a priority Really, put your phone down Know what is important to you Lead the conversation in the right direction Focus on finding a resolution to the conflict

Conflict Resolution – Step by Step Step 3 – Begin Start by focusing on the common ground We all have a common ground in PTA

Questions