NOAA Enterprise Content Management Managing Web Content with the Stellent CMS presented by Allison Soussi-Tanani For the 2004 NOAA WebShop Radisson Plaza-Warwick Hotel, Philadelphia, PA July 27, 2004

Initial Project Goals Provide a mechanism for efficient and effective communications for internal and external customers Provide an environment of distributed contribution and collection of documents, data, images and other media Provide a mechanism for tracking document contribution with version control

The Evaluation Process Evaluation Criteria Purchase a base system for less than $100k Provide collaborative capabilities Provide scalability to NOAA enterprise Provide document handling and conversion Products Evaluated Zaplet AppMail Stellent Content Management Server and Collaboration Server Reddot Content Management Server PaperThin Common Spot Merant Collage/PVCS Vignette StoryServer Percussion Rhythmyx

The Final Selection… Easy-to-use solution for content contributors and consumers Browser-based contribution of native files Intuitive windows folder interface with WebDAV Personalized access Content subscriptions and notifications Source content management for all content Rich library services (check-in, check-out, version control) Comprehensive and flexible security Robust source content workflow Source content full-text and metadata indexing Tight integration with Stellent Site Studio & Content Publisher for Web Content Management and publishing Flexible architecture for base-of-integration 100% Java-based product J2EE support (EJB, JSP tag libraries, Java API) Web Services Support (SOAP,WSDL) Integrations with centralized security models (LDAP, Active Directory, etc.) Packaged Stellent Portal Integrations (IBM, BEA, Plumtree)

Current Architecture Hardware Main / Production Server 2 – Intel 2.4GHz Xenon Processors; 533MHz system bus; 512K L2 Cache 4GB PC2100 DDR ECC SDRAM 8 – 146 GB Hard Drives Back-up / Development Server 2 – Intel 2.4GHz Xenon Processors; 533MHz system bus; 512K L2 Cache 2GB PC2100 DDR ECC SDRAM 8 – 146 GB Hard Drives Software Content Management Server Content Manager – Provides infrastructure for file management Site Studio – Site development tool (designer) Dynamic Converter – converts ~225 native file formats into xml based content PDF Converter – on-the-fly conversion of xml content and native files into printable, accessible.pdf documents Connection Server - aggregation and distribution of information to and from multiple destinations Database - SQL Server 2000

Pilot Implementation Single Server Environment 50 user license model for contribution Unlimited consumption model Hardware / Software administered by NOAA Research Site development and contribution administered by LO / Program

NOAA Content Management Group

NOAA Projects Underway Taskflow Action Tracker – ability to track, archive and report on tasks and documents through a workflow process Planned Image Management Module – provides mechanism for batch-loading digital images with metadata into CMS and automatically updating pages based on the metadata – currently a manual process – NOS, NMAO, NOAA Library and others NOS / Ocean Exploration – provide CM support to a future expedition – will utilize image management module Proposed NOAA-Wide Collaborative Project – Create a NOAA Intranet with input and update responsibility by NFA and NOAA Lines – Would provide a business infrastructure to contribute to future NOAA projects

Current Development Projects NOAA ResearchNet intranet, serves NOAA Research employees, contractors and internal partners – The organizational, headquarters managed Internet site open the public, serving internal and external customers – The site supporting the NOAA CMS group – will have contribution model to support NOAA collaborative efforts – supports NOAA WebShop – plans for contribution model to support NOAA input to the site, the program structure and paper submission and evaluation.

Policy & Standards: E-Government Act of 2002 TITLE II—Federal Management and Promotion of Electronic Government Services Sec Accessibility, usability, and preservation of government information. The Interagency Committee on Government Information (ICGI) Web Content Standards Working Group Recommendations on Web Content Policies (Draft open for comment until 4/30) 1. Authenticity, Branding, and Timeliness of Federal Government Public Web Sites 2. Federal Web Sites Must Promote Citizen Centric Information and Services 3. Federal Web Sites Must be Designated and Written to Ensure Ease 4. To Promote Seamless Government, Federal Agencies Must Seize Opportunities to Simplify and Unify Information Across the Government 5. Agencies Must Continue to Comply with Existing Federal Laws, Regulations and Policies

CM Demonstration – NOAA ResearchNet Intranet

Spreading the Word LO / Program Training, Briefings & Demonstrations Working with NOS Communications & Education Office collaborative pilot with Ocean Exploration Briefing to NMFS national Webmaster Group Held March 5-day training session open to all LOs and programs 2004 NOAA WebShop Content Management Session a general session is planned to engage both technical and content providers will address how NOAA can organize and manage content better throughout the organization Web Consolidation Session Addressed as part of NOAA Web Architecture evaluation Architecture group will address the foundation of Web content management during this session Web Policy & Standards List of Proposed Outcomes and Actions for Each Session