Simona Petroska IV1. What is crisis management? Crisis is defined as any emergency situation which disturbs the employees as well as leads to instability.

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Presentation transcript:

Simona Petroska IV1

What is crisis management? Crisis is defined as any emergency situation which disturbs the employees as well as leads to instability in the organization.

10 Ways to Handle a Crisis 1. Prevent it. 2. Stabilize the situation. 3. Notify your boss. 4. Control your worries. 5. Consult and coordinate. 6. Don’t act in haste. 7. Establish a core team to handle the matter.. 8. Have a central contact person or group for information. 9. Pay attention to fatigue. 10. Pay attention to your core values.

10 Ways to Handle a Crisis 1. Prevent it. 2. Stabilize the situation. 3. Notify your boss. 4. Control your worries. 5. Consult and coordinate. 6. Don’t act in haste. 7. Establish a core team to handle the matter.. 8. Have a central contact person or group for information. 9. Pay attention to fatigue. 10. Pay attention to your core values.

Exxon Valdez oil spill On March 24, 1989, shortly after midnight, the oil tanker Exxon Valdez struck Bligh Reef in Prince William Sound, Alaska, spilling more than 11 million gallons of crude oil.

The Exxon Valdez spilled millions of gallons of unpolished oil into the waters off Valdez, killing thousands of fish, fowl, and sea otters.

Bombing of Pan Am Flight 103 As revenge for the bombing of a Berlin nightclub where two U.S. personnel were killed, President Ronald Reagan ordered the bombing of Libya's capital Tripoli and the Libyan city of Benghazi in On December 21, 1988, Pan Am Flight 103 exploded over Lockerbie, Scotland, killing all 259 people on board as well as 11 on the ground.

Though it was almost immediately evident that a bomb had caused the disaster, it took more than eleven years to bring anyone to trial. The two men whom investigators believe are the bombers were in Libya. Though the investigators were once confident that these two men were the bombers, there proved to be many holes in the evidence

FERRY DISASTER Despite a calm sea and a clear view, the British ferry Herald of Free Enterprise capsized (overturned) on March 6, 1987 at ten past eight in the evening. The accident happened just off the Belgian coast, near the harbour of Zeebrugge from where the ferry had left. The ship had a crew of 80 and carried 459 passengers, 81 cars, 3 buses, and 47 trucks.

Investigation led to put the blame entirely on ship owner Townsend Thoresen, who had purchased the ship in March from P&O. The main reason for the Townsend Thoresen guilt was the warning one of their captains had issued right before the disaster.

Chernobyl Power Plant April 26, 1986, a test was scheduled at the Chernobyl Nuclear Power Plant to test a method of keeping the reactors properly cooled in the event of a power grid failure.

The problem at the Chernobyl plant was that following an emergency shutdown of all power, diesel generators were needed to run the cooling pumps. The experiment was devised in such a way that if it had gone as planned, the disruption and danger to the plant would be very minimal.