Highbury College Business Support – a focus on student success Prepared for: Outstanding Showcase Date: 4 November 2011

Introductions Jonathan Cox, Executive Director of Finance & Corporate Services Barbara Green, Head of Safety, Health & Environment Mary Basson, Head of Human Resources

Support staff contribute fully to the achievements of students and the success of the college” Ofsted

Workshop Programme SAR process and content for business support groups Impact of business support self assessment on student success, including ECM Quality improvement plans to enhance and measure contribution to student success Performance review process for managers, teachers and support staff Process used to support value for money

H:Stella:Strat Planning Updated Assessment & Student Monitoring Curriculum Development & Management Teaching & Learning The Highbury Student Organisations Businesses Community Groups Student Support Estates & Facilities Marketing Finance Partnership & Stakeholder Engagement Leadership & Management Quality Assurance Human Resources Information & Knowledge Management Safety, Health & Environment Strategic Planning Model

A Business Support SAR gives: A pen picture of a Business Support department An account of ‘how what it is does’ supports students Information with evidence (facts and figures) Progress made with identification of areas for improvement (QIP) Judgments on its strengths, weaknesses and grades Contributions to key themes (ECM)

Key Themes Every Child Matters  Stay Safe  Be Healthy  Enjoy and Achieve  Achieve economic prosperity  Make a positive contribution Equality and Diversity Health and Safety

Evidencing the Impact Evidence implying a contribution towards student success Evidence actually recording a specific contribution towards student success

Business Support SAR template Key headings: 1.Summary of key service and support provided 2.Impact of service/support on student success 3.Progress made previous year (QIP) 4.Key Strengths 5.Key Weaknesses 6.Areas for development next year 7.Key Risks 8.Equality & Diversity 9.Every Student Matters 10.Health & Safety 11.Capacity to Improve

SAR Validation Each SAR is subject to a validation process led by the Principal and Executive Director of Collegiate College. The validation process tests the relevance of the information included as well as questioning the evidence provided (particularly how and where this can be linked to student success).

Performance Review Process Insert text here

Performance Review Process Aligned to key strategic objectives (included within ‘core competencies’) 3 targets for each member of staff with measures for Good and Outstanding Lecturer incremental progression based on meeting the minimum target threshold Performance Related Pay for Outstanding achievement of targets (must link through with student success)

Proving Value for Money & Effective use of Resources Student Success as a relationship to the financial performance of the College VFM Indicators –Viable courses –Delivered in cost effective manner (efficiency ratio, on-line learning) –Efficient use of teaching staff (curriculum planning, SCP, Mix, Pay modernisation) –Efficient use of resources (student feedback, strategic – centrally controlled, benchmarking)

Proving Value for Money & Effective use of Resources VFM Indicators –New activities adequately planned –Funding agencies funding maximised –Commercial activities make a positive contribution –Effective procurement –Effective control over expenditure –Efficient allocation of capital –Efficient use of Accommodation –Culture of efficiency and cost effectiveness

A Culture of VFM, Efficiency and Cost Effectiveness Monthly Business Results PRP Key Targets Strategy for Innovation and Enterprise Success Meetings and SAR

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