SMS Information Session Toronto – 25 September, 2008 Proactive SMS-Hazard Identification Techniques Savik Ramkay Director Safety Management System

Presentation 1.Safety Briefing company standard 2.Reporting culture development 3.Statistics and techniques 4.Summary

SAFETY BRIEF

Aviation Safety Rules 10,000 Rules, Regulations 20,000 Advisories, Circulars, Information letters, Directives 30,000 things to consider while we go flying Safety Brief

Wright Flyer 17 September, 1908 – first accident

REPORTING CULTURE

Back in time 2004/5 – we developed internal programs, skills and competencies 2006 – base lined our Reporting Culture and developed Key Performance Indicators (KPI) Reporting Culture

/100 Departures – commitment to improve /100 Departures – training & awareness campaigns /100 Departures – Audits – Confidence - Teamwork 2006 to 2008 Reporting stats

August 2007 – August 2008 Reports /100 departures

Increase Proactive Hazard Reporting and Communication –Produce & Promote a monthly Hazard register that is measured against the previous year –Deliver a Quarterly Hazard Report to the employee group with de-identified hazards and resolution SMS Goals & Objectives 2008

2008 Goals & Objectives

SMS Reports by Type

Flight Safety Analysis

Health & Safety TC – Transport Canada HRSDC – Human Resources Social Development Canada

Techniques

Training Audits Investigations Statistical analysis Vigilance Non – Punitive Campaigns Communications Performance goals Techniques

Team approach –Flight Operations –In Flight –Maintenance & Engineering –Commercial – Airports Sustained Leadership Techniques

Engaged/Supportive Employees Meet your goals and objectives Reduction of injuries, Increase confidence in skilled staff Cost avoidance may become a phrase you use Develop your company Safety Culture Benefits

Set goals – targets Report them monthly and promote them corporately Supported at the Accountable Executive level and at all leadership positions in the company Summary

Savik Ramkay QUESTIONS