Performance Review Financial & Commercial Services July 2011.

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Recording Adjusting and Closing Entries for a Service Business

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Performance Review Financial & Commercial Services July 2011

MONTHLY Activity contribution: Reporting July 2011 Financial Services and Insurance Evolution vs. budget July 2011: -31 % Evolution vs. Estimate 6+6 July 2011: -6% 9/18/20152Financial Services Carrefour Romania Real Activity Contribution: ,33 leiBudget activity contribution: 361, Estimate activity contribution: ,79

9/18/20153Financial Services Carrefour Romania Card & Credit CRF – BRD Finance* Activity KPI s July 2011 Ev. Budget Ev. N-1 Economic KPI s July 2011 Ev. Budget Ev. Estimate * the new layout of the card was launched on the 15 th of August Number of cards opened Number of POS transactions (inside CRF) Penetration rate hypermarket Number of new credits (classic + personal) , % % - 28 % - 57 % - 32 % Activity contribution (accounting reporting) - 13 % 8 % - 25 % 56 % 150, lei- 35 % - 24%

9/18/20154Financial Services Carrefour Romania Card & Credit CRF – BRD Finance

9/18/20155Financial Services Carrefour Romania Card & Credit CRF – BRD Finance

9/18/20156Financial Services Carrefour Romania Card & Credit CRF – BRD Finance

9/18/20157Financial Services Carrefour Romania Card & Credit CRF – BRD Finance * credit zero campaign 01 – 15 July Hypermarket Penetration rate Hyper Penetration Rate EPCS Orhideea 1,31%4,95% Chiajna 1,27%4,69% Ploiesti 1,23%2,99% Colentina 1,04%6,01% Brasov 1,01%3,19% Berceni 0,83%4,09% Constanta 0,80%3,73% Braila 0,71%6,03% Iasi Felicia 0,69%4,86% Baneasa 0,67%2,57% Arad 0,61%3,23% Iasi Era 0,59%3,97% Focsani 0,48%4,24% Drobeta 0,46%5,22% Unirii 0,46%0,00% Pitesti 0,44%6,55% Vitan 0,43%0,00% Suceava 0,37%3,07% Cluj 0,37%4,80% Buzau 0,24%5,57% Oradea Era 0,22%2,65% Sibiu 0,18%2,92% Oradea Lotus 0,12%3,46% TOTAL 0,78%4,22%

9/18/20158Financial Services Carrefour Romania Money Gram (money transfer ) July 2011 Ev. Budget Ev. Estimate Ev. N-1 Number of transactions Value of transactions Commission CRF (brut) 1, , € 9,064 € - 7 % - 13 % - 15 % 30 % 22 % 14 % 15 % 25 % 12 %

9/18/20159Financial Services Carrefour Romania Prepaid card July 2011 Ev. Budget Ev. Estimate Ev. N-1 * The service was launched in October 2010 but the pilot started in Baneasa in May 2010 Number of cards sold Commission CRF lei - 74 % - 80 % 34 % 44 % * - 98 %

9/18/201510Financial Services Carrefour Romania Bill payment (Simplis) July 2011 Ev. Budget Ev. Estimate Ev. N-1 * Starting with June 2010 a technical problem impacted negatively the bill payment service Number of transactions Value of transactions Commission CRF , lei 131 lei - 66 % - 61 % - 63 % - 2 % - 7 % % 167 % * 197 % 198 %

9/18/201511Financial Services Carrefour Romania Insurance July 2011 Ev. Budget Ev. Estimate Ev. N-1 Number of insurances Commission CRF (brut) 5,407 40,774 lei - 19 % - 32 % 14 % 18 % 69 % - 1 %

9/18/201512Financial Services Carrefour Romania Lottery July 2011 Ev. Budget Ev. N-1 * The lottery tickets supply has been stopped until we finish the actual stock and start the non fiscal sale – 18 th of July Lottery tickets sale Lottery games sale Commission CRF (brut) 8,840 lei* 261,163 lei 23,583 lei - 96 % 26 % - 53 % - 92 % 14 % - 9 %