WORLDTECH SOLUTIONS IT Infrastructure Optimization & Management Solutions

WORLDTECH SOLUTIONS AGENDA 1.WSSB Company Profile 2. What are the Problems of Today’s IT Management 3.How to manage IT Infrastructure 4.Success Stories and ROI 5.Q & A

WORLDTECH SOLUTIONS 1. WSSB Company Profile

WORLDTECH SOLUTIONS Incorporated Date:April 2005 Total workforce:38 people Product Support:100% local support Total Customer Based:85 Total Managed PC:90,000 units MOF Registration:040100, , , , , Customer Based Staff Structure WSSB Background

WORLDTECH SOLUTIONS WSSB New Office

WORLDTECH SOLUTIONS Products & Services

WORLDTECH SOLUTIONS Worldtech Solutions Mission International Product, Local Support United States - Atlanta Japan Malaysia, Singapore, Brunei Sole Distributor – WSSB United Kingdom & France China Korea Principal - Medialand

WORLDTECH SOLUTIONS Customers in Malaysia Financial Institution (FSI)

WORLDTECH SOLUTIONS Enterprise, Manufacturing & Education

WORLDTECH SOLUTIONS Government Sector

WORLDTECH SOLUTIONS 2. What are the Problems of Today’s IT Management

WORLDTECH SOLUTIONS How many total asset it my organization? Is my assets and license accurately track? How do I manage my branch offices? Is my branch connection measured and fully utilized? Do I know my servers status? Can I keep track it LIVE? Is the our desktops, network & servers safe? How can I bring up the performance or KPI of IT Services? Do I know who is in the network? Are they authorized? How do I reduce IT operation costs? IT Manager – “How do I spend more time on important vs. urgent tasks?” IT Manager

WORLDTECH SOLUTIONS IT Complexity And Cost

WORLDTECH SOLUTIONS Current IT Challenges Prevent attacks, viruses, spam, etc. Address evolving threats Patch management Provide secure access Growth Customer service Regulatory compliance Device management Varying skill sets Mobility PC maintenance Server sprawl Legacy platforms Deployment and maintenance Identity management Software updates

WORLDTECH SOLUTIONS 3. How We Manage IT Infrastructure?

WORLDTECH SOLUTIONS Key Components in IT Infrastructure DesktopNetworksServer Desktop IP Management & Network Monitoring Network Desktop Management Server Server & Network Monitoring

WORLDTECH SOLUTIONS Desktop Management – Why? administrators automate, standardize, secure and audit activities Automate? installing software, patches and service packs to client computers Standardize? applying uniform configurations such as wallpapers, shortcuts, printer Secure? applying security policies in client computers ; e.g restricting USB drive and unauthorized software Audit? completing hardware/software inventories, license compliance details, detecting prohibited software usage in network systems, etc

WORLDTECH SOLUTIONS Software & Hardware Inventory Report Designer Software Distribution Internet Monitoring and Software Metering Remote Control Helpdesk Windows Patches Management Policy Control Device Security Management PC Security Features Asset Management Features TCO!stream All-In-One Suite Software Piracy Data Leakage PC Policy Standardization Windows vulnerability High SW CAPEX cost Internet activities Staff KPI & productivities Consolidation of PC management report Travelling cost and downtime How? – TCO!stream DMS

WORLDTECH SOLUTIONS PC Security Mgmt. + IT Asset Mgmt. Integration of IT Asset Management and PC Security Management Software/Hardware Inventory IT Asset Management PC Security Management Centralized management. Cost saving to purchase a Integrated Total Solution. Reduce network traffic and system load by sharing 1 integrated client agent. Integrated reports in a integrated console. Control security policies by person, department and group based on IT Asset Information. Effect of Integration Windows Patch Mgmt. Policy Control Device Security Mgmt. Software Distribution Internet Monitoring and Software Metering Remote Control Helpdesk Report Designer TCO!STREAM - EASY, POWERFUL, LIGHT, ALL-IN-ONE DMS SOLUTION

WORLDTECH SOLUTIONS Why? – TCO!stream Ease of use? Ease of use? Basic user understanding. Don’t need high-level certification Basic user understanding. Don’t need high-level certification Quick and easy installation? Quick and easy installation? Very straight forward and single file agent Very straight forward and single file agent Desktop oriented? Desktop oriented? User-friendly interface and wizard methodology User-friendly interface and wizard methodology Balanced features? Balanced features? Complete of PC management – Asset Management, PC Security, Helpdesk & Reports Complete of PC management – Asset Management, PC Security, Helpdesk & Reports Low cost of ownership? Low cost of ownership? TCO!stream license is one time cost, simple implementation & low training curve TCO!stream license is one time cost, simple implementation & low training curve

WORLDTECH SOLUTIONS IP Management – Why? administrators identified, manage, secure and record activities Identified? Real time IP Management and identified IP user Manage? IP address assignation and prevent un authorize user in the network Secure? Control authorize access, Prevent IP Conflict and Duplication IP Report? Complete IP event records such as IP Conflict, IP Changes, MAC Changes and etcs..

WORLDTECH SOLUTIONS How? – TCO!secuIP IPM Identified Manage Secure Report Control IP usage Prevent IP Conflict Worm Preventions Protect critical Network Devices IP / MAC Event Management IP Usage Reports Device classification Centralize IP Management Restrict Un authorize IP / MAC

WORLDTECH SOLUTIONS Network Monitoring – Why? administrators can locate, monitor, alert and report server information easily Located? Mapping of network devices base on multiple hierarchy Monitoring? Monitoring devices status, utilization and system logs Alert? Instant notified before or during devices failure Report? Complete reporting and summary reports base on devices, groups, monthly and top 10

WORLDTECH SOLUTIONS How? – SLAN NMS Manage all devices on your network. Consolidate network, hardware, application and virtualization monitoring Automatically baseline, monitor, analyze, alert network failure in real time

WORLDTECH SOLUTIONS 4. Success Stories

WORLDTECH SOLUTIONS Case Study 1: BSN

WORLDTECH SOLUTIONS 1.Looking for solution to resolve/improve existing DMS Problems  Remote support can not work. Branches PC support cost too high and keep increasing every year  Inaccurate PC inventory information  Time consuming and too difficult to generate or customize inventory report  Can not keep track and prevent game, on-line chatting, social network application and software piracy issues  Unstructured PC policy standard

WORLDTECH SOLUTIONS

Quantitative Effect Item Cost Remarks Reduced Cost (OPEX) Illegal S/W α Investment (CAPEX) Remote Service Call 1,080,000 Penalty RM10,000 per software Travelling cost = RM100 x 45 people x 20days x 12m Server S/W Purchase (1,250,000) H/W Installation (60,000) Gain Versus Investment358,000First Year Saving S/W Installation, Patches Update 108,000 Physical Inventory 480,000 Courier, CD, manpower cost = RM100 x 45 people x 2 times x 12m New Staffs Recruitment Salary = RM2,000/month x 20 people x 12m Productivity α Sub Total 1,668, α Immediate diagnosis Cost reduction in the following year TCO!stream (5,300 license) Sub Total (1,310,000)

WORLDTECH SOLUTIONS Qualitative Effect ItemBefore TCOAfter TCOExpected Effect Average time for remote diagnosis 1 day / incidentImmediately Reduced user dissatisfaction Asset Management Physical Inventory Automatic Inventory information Reduced time/cost S/W & Patches Upgrade On-site VisitRemote DeploymentReduced time/cost Problem Log- Problem management by Historical records Prevent same problem PC Audit & Mgnt Report 1 month plus by Manual modification Less than 15 minutes Quicker & accurate decision making Processing Capability 20%90%Improved productivity

WORLDTECH SOLUTIONS Summary If You Have Ideas, We Can Share If You Have Problems, We Can Help If You Need Support, We’ll Be There Thank you Very Much!

WORLDTECH SOLUTIONS 5. Questions & Answers