Discovery services at the UAntwerpen VLIR-UOS Workshop December 8 th 2014

From OPAC to discovery services OPAC is good Locating print materials Known-item search of monograph materials Locations of journal holdings OPAC is not good in Finding journal articles Unknown-item searching: subject searching Journal articles  Abstract and Indexing databases

OPAC and A&I databases Ever since 2000 Increase of expensive e-resources due to consortium agreements Increase of OA content Bridging the gap Federated searching Link resolvers

User frustration Federated searching Databases connectors are not always available Existing connectors require monitoring and maintenance Time-outs due to database unavailability Clustering and relevance ranking Largest common denominator results in lower retrieval performance

Discovery services (DS) Next step in bridging gap between electronic and print collections Mature cloud based DS became available Primo (Ex Libris) Summon (Serials Solutions) EDS (EBSCO) WorldCat Local (OCLC)

Discovery services (DS) Central pre-harvested index fed with Metadata From publishers From local catalogue and local repository Full text data (pdf) From publishers From local institutional repository From OA providers Search terms are matched against central index Faster Better results for relevance ranking and duplicate detection

Discovery services (DS) End user portal Single search box with widget for integration in local web site Advanced search Relevance ranking Facets Sort Link to full text Direct Via link resolver Personal account Autocomplete / Did you mean?

DS at UAntwerpen User surveys held at UAntwerpen confirms user frustration reported elsewhere in literature Library management Better return on investment in e-resoures Expensive but deep content remains invisible in OPAC Expected higher usage rates Integration of e-books in local catalogue is problematic Volatile e-book collections Match-merging Integration with current subject classifications

DS at UAntwerpen Tender procedure Award criteria Coverage Local data (catalogue and repository) Functional requirements Administration and configuration User interface Access Knowledge base Monitoring Implementation / Service Price

DS at UAntwerpen Project was awarded to EBSCO end of December 2012 EDS was released to the public September 2013 Project lead time: 6 months

DS at UAntwerpen Impact on use of e-resources To early for final conclusions Literature generally reports increase of usage Comparison at UAntwerpen: Oct2012-June2013 with Oct2013-June2014 High increase in use of EBSCO databases (+25%) Major full text journal publishers: average + 9%

DS at UAntwerpen Where do users start searching Link resolver shows Web of Science: 36% EBSCO: 22% PubMed: 14% Google: 12% Proquest: 7%

DS controversy Roy Tennant - The OPAC is dead Anachronistic term OPAC = inventory control system put it back into the back room kill off the term and bury the thing itself deep we have much better finding tools that cover not just the books and journals in our collections, but articles and so much more information discovery has left the building.

DS controversy Simone Kortekaas - Thinking the unthinkable : doing away with the library catalogue more and more users find their way to licensed journals through search engines like Google Scholar. Users switch to databases such as Web of Science and Scopus or to specialized databases International studies confirm this trend Libraries have lost their role as primary source of information. So act accordingly Phase out Omeka Focus on content delivery

Where users start searching? (Ithaka US Faculty Survey 2012)

16 The UAntwerpen Case We think DS is good starting point for bachelor students and those who need a first quick orientation DS good starting point for interdisciplinary topics DS nog good for specialized research even so because not all resources are available in DS First usage data show increase of use of e- resources

17 The UAntwerpen Case We also focus on content delivery: make library collections more visible Link resolver (Google Scholar, Web of Science, PubMed, EDS, …) Find in Library (through WorldCat) Publish our metadata through schema.org

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21 The UAntwerpen Case DS came by as an opportunity Mature market Budget available Technical infrastructure available Low hanging fruit Do nothing was no alternative for us DS may not be ultimate solution but for the time being it is doing very well Rome was not built in a day

22 More info Web scale discovery services / Jason Vaughan. In: Library technology reports, 47:1 (2011) Unified Resource Discovery Comparison / Andy Ekins en Lucas Koster Impact of library discovery technologies : a report for UKSG / Valerie Spezi, Claire Creaser, Ann O,Brian en Angela Conyers.- UKSG, november 2013 Ithaka S+R US Faculty Survey 2012 / Ross Housewright, Roger C. Schonfeld en Kate Wulfson.- Ithaka, 2013 Discovery Tools : a bibliography - The OPAC is dead / Roy Tennant – The Digital Shift dead/ dead/ Kortekaas, S., & Kramer, B. (2014). Thinking the unthinkable – doing away with the library catalogue. Insights, 27(3), 244–248. doi: