ethicaltrade.org The ETI supervisor training programme: Promoting equal treatment of workers Course for supervisors

ethicaltrade.org 2 Session 1: Introduction Session aims: To introduce the course and its objectives To clarify the learning outcomes of the course Learning outcomes: Supervisors understand the aims of the course

ethicaltrade.org 3 Aims and objectives of the supervisor training course Aim of the course To improve supervisors’ understanding of discrimination and sexual harassment, and their ability to promote equal treatment of workers Objectives of the course To ensure that: 1. Supervisors are aware of their rights and responsibilities and the rights and responsibilities of those they supervise 2. Supervisors are able to encourage a culture of respect in the workplace, as well as prevent and handle discrimination and sexual harassment 3. Supervisors are aware of their role in the day-to-day implementation of workers’ rights 4. Managers are aware of the challenges faced by supervisors in ensuring equal treatment of workers, and work with supervisors to implement change

ethicaltrade.org 4 Session 2: Supervisors’ position and role in the workplace Session aims: To explore supervisors’ position and role in the workplace Learning outcomes: Supervisors understand that they are a part of the whole farm/factory Supervisors understand that their role is important in terms of people management Supervisors are aware of tensions in their role due to pressure from managers above them and workers below them

ethicaltrade.org 5 Session 2: Questions Where do you see yourself in the structure of your workplace? What is your job, compared to other peoples’ jobs? What is unique about the job you do?

ethicaltrade.org 6 Session 3: Responsibilities of supervisors Session aims: To explore supervisors’ people management responsibilities Learning outcomes: Supervisors understand the full range of their tasks in the workplace Supervisors recognise that people management is a key task Supervisors understand their HR responsibilities and the power they have over others who work underneath them

ethicaltrade.org 7 Activity: Clocking in Consider your daily tasks from when you arrive at work until you leave Use the ‘clocking in’ template in your manual

ethicaltrade.org 8 Session 4: Good management practice Session aims: To identify good and bad management practice, and the skills needed to be a good manager Learning outcomes: Supervisors identify what makes good and bad management practice, from their own experience Supervisors recognise how it feels to be managed badly compared to how it feels to be managed well Supervisors can identify what skills a good manager needs Supervisors recognise how their own practices measure up to this ideal

ethicaltrade.org 9 Session 5: Workers’ rights in the workplace Session aims: To consider the rights (and responsibilities) of workers, and the role of supervisors and managers in ensuring they are met in the workplace Learning outcomes: Supervisors understand that they and those they supervise have rights (and responsibilities) at work

ethicaltrade.org 10 Session 5: Questions Why do laws and codes exist? What are they based on? Is there anyone they don’t apply to?

ethicaltrade.org 11 Session 6: Recognising discrimination in the workplace Session aims: To identify and define discrimination in the workplace Learning outcomes: Supervisors can formulate a working definition of workplace discrimination Supervisors are able to recognise discrimination in the workplace

ethicaltrade.org 12 Session 6: Questions When were you discriminated against? When have you discriminated against somebody?

ethicaltrade.org 13 Session 7: Forms of discrimination in the workplace Session aims: To explore different forms of discrimination in the workplace Learning outcomes: Supervisors understand the different forms of discrimination that exist in the workplace Supervisors understand the difference between ‘acceptable behaviour’ and discrimination in the workplace

ethicaltrade.org 14 Session 8: Supervisors’ role in preventing, ignoring or actively discriminating Session aims: To examine supervisors’ responsibilities in preventing and dealing with discrimination Learning outcomes: Supervisors understand how their actions can help prevent, ignore or actively discriminate Supervisors understand their responsibilities in preventing and dealing with discrimination

ethicaltrade.org 15 Activity: Role plays Groups develop role plays on one of the following: Preventing discrimination Ignoring discrimination Actively discriminating

ethicaltrade.org 16 Session 9: Learning points on discrimination Session aims: To review and summarise supervisors’ role in preventing and handling discrimination in the workplace Learning outcomes: Supervisors understand their responsibilities in preventing and handling discrimination

ethicaltrade.org 17 Session 9: Question Do the voting results really show how discrimination is treated in your workplace?

ethicaltrade.org 18 Session 10: Evaluation of Day 1 Session aims: To get feedback from participants Learning outcomes: Supervisors are able to assess how well Day 1 of the training met their expectations

ethicaltrade.org 19 Session 11: Introduction to Day 2 Session aims: To recap Day 1 and introduce Day 2 Learning outcomes: Supervisors can recall learning points from Day 1 Supervisors capture issues from Day 1 to take forward to the action planning Supervisors are aware of the aims of Day 2

ethicaltrade.org 20 Session 12: Defining and recognising sexual harassment in the workplace Session aims: To enable participants to define and recognise sexual harassment in the workplace Learning outcomes: Supervisors are able to formulate a working definition of sexual harassment in the workplace Supervisors understand and recognise how sexual harassment is manifested in the workplace

ethicaltrade.org 21 Activity: Role play Observing role play on sexual harassment Thinking about safe and hostile environments

ethicaltrade.org 22 Session 13: Sexual harassment as a form of discrimination Session aims: To explore the relationship between discrimination and sexual harassment Learning outcomes: Supervisors understand that sexual harassment is a form of discrimination

ethicaltrade.org 23 Session 13: Questions What do the codes of conduct say about discrimination? What do the codes of conduct say about sexual harassment? What are the links and parallels between discrimination and harassment?

ethicaltrade.org 24 Session 14: Supervisors’ role in preventing and dealing with sexual harassment in the workplace Session aims: To consider how supervisors can prevent, ignore or contribute to sexual harassment in the workplace Learning outcomes: Supervisors understand their role in preventing, ignoring or actively promoting sexual harassment in the workplace Supervisors understand good and bad practices of dealing with sexual harassment in the workplace

ethicaltrade.org 25 Session 14: Questions What sexual harassment issues have you been faced with in your workplace? How have you dealt with them?

ethicaltrade.org 26 Session 15: Discrimination and sexual harassment policy in the workplace Session aims: To enable participants to understand, develop and improve discrimination and sexual harassment policies Learning outcomes: Supervisors understand discrimination and sexual harassment policies in the workplace Supervisors are able to develop discrimination and sexual harassment policies for the workplace

ethicaltrade.org 27 Session 15: Questions What are the main issues that should be in a discrimination and sexual harassment policy? What would the basic elements of each policy be?

ethicaltrade.org 28 Summary: Essential elements of policies on discrimination and sexual harassment Clear statement of the company’s position on discrimination/sexual harassment Statement of coverage/scope Definition of discrimination/sexual harassment and conditions under which conduct is considered discriminatory/harassment Complaints and investigation procedure Consequences and penalties Appeals process Protection against retaliation

ethicaltrade.org 29 Session 16: Implementing workers’ rights on discrimination and sexual harassment Session aims: To enable participants to understand how to implement workers’ rights on discrimination and sexual harassment Learning outcomes: Supervisors know that their company and management have committed to implementing workers’ rights at work Supervisors understand the role of discrimination and sexual harassment policies in implementing workers’ rights Supervisors understand how to implement workers’ rights in the workplace

ethicaltrade.org 30 Session 16: Questions about your policies Is there a clear statement of the company’s position on discrimination/sexual harassment? Are all employees covered by the policy? Is discrimination/harassment defined and conduct considered to be discriminating/harassing stated? Does the policy; - Have a complaints and investigation procedure? - State the consequences and penalties for violations? - Have an appeals procedure? - Have provisions for protection against retaliation?

ethicaltrade.org 31 Session 17: Working with management to implement change in the workplace Session aims: To explore how supervisors can work with management to implement workers’ rights on discrimination and sexual harassment in the workplace Learning outcomes: Supervisors and management are able to develop change plans for implementing workers’ rights in the workplace Management commit to support supervisors’ change plans

ethicaltrade.org 32 Session 18: Conclusion and evaluation of the training Session aims: To conclude the training and get feedback from participants Learning outcomes: Supervisors are able to assess how well the training met their expectations

ethicaltrade.org 33 Thank you About ETI The Ethical Trading Initiative (ETI) is a ground-breaking alliance of companies, trade unions and voluntary organisations. We work in partnership to improve the working lives of people across the globe who make or grow consumer goods – everything from tea to T-shirts, from flowers to footballs. Ethical Trading Initiative 8 Coldbath Square London EC1R 5HL UK T +44 (0) F +44 (0) ethicaltrade.org