IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments Class : Y10 Lesson Topic: Human Resources Scheme of Work: Business Organisation & Departments

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments Lesson Objectives P&D Planning and Planning and Data ALL (KNOWLEDGE) Describe/ Define Business Organisation & Departments MOST (ANALYSIS) Analyse a Business Organisation & Departments SOME (EVALUATION ) Evaluate the usefulness of Business Organisation & Departments Higher thinking Skills

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments CONNECTIVES for Analysis CONNECTIVES for Application CONNECTIVES for Evaluation COMPARING Equally… As with… Like… In the same way… Similarly… Even so… Likewise… CAUSE & EFFECT Consequently…Due to… As a result…Therefore.. Because of…Because… CONCLUDING Firstly…After… Secondly…Before… Overall…I believe… Finally…I think … In conclusion…it depends… To conclude…short term… Meanwhile…Long term… CONTRASTING Although…Except… Moreover…If… However…Yet… Apart from…Unless… Despite…As long as… EMPHASISING Most importantly… Significantly… Notably… Especially… Above all… In particular… Indeed… QUALIFYING Despite…Yet… As long as…Unless… Apart from…If… Moreover…Except… However…Although… ADDING In addition…And… Too…Also… Additionally…As well as… Furthermore… ILLUSTRATING For instance…Such as… In the case of…So… For example… As revealed by… As illustrated by…

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments Tell me three things... about the topic we are studying. Or, you learnt in the last lesson. STARTER

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments Questions you would like to ask Today we will begin studying ____________. What are the questions you would like answered.

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments Noun Play _________ is like (a) ________ because…. First blank is for the topic, concept etc. Second blank is for the random noun. e.g. Communication is like driving because…

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments Whose the boss in your family? Whose the most powerful? Who carries out orders? How do you communicate? Business same as a family ! Business same as a family !

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments Business organisation A business is generally organized into a structure to plan and co-ordinate activities. This is shown in an organizational chart. Shows the power between departments. hierarchy. Power lies at the top, this is known as a hierarchy.

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments Employee Roles Director (authority) Managers Supervisors Staff (Subordinates) – Responsibility

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments Features of a Organisational Chart Chain of Command – The route orders are passed down hierarchy Span of Control – Number of people a manager is responsible for (wide/narrow) Delegation – To pass authority to a subordinate

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments Tall & Flat hierarchy A = Tall Describe in terms of; – Chain of command – Span of control – Delegation B = Flat Describe in terms of; – Chain of command – Span of control – Delegation Which structure is more flexible? Strict? Motivational? Empowering?

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments Other structures Entrepreneurial structure Matrix Structure

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments Which structure is best for A new start up A well established law firm A new dynamic internet company A large engineering project

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments Departmental Functions Each department of a business specialises in particular tasks; Production Finance Human Resource Marketing

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments 1. Production Making the good or service Inputs transformed into outputs (E.g. Trees into books) Involves design, stock control and Research & Development (R&D). Creating new products.

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments 2. Finance Monitoring cash, sales, costs and profit. Involves measuring cash flow in and out. Forecasting income and expenditure Issuing receipts and invoices to suppliers and customers

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments 3. Human Resource Personnel Dept responsible for employees. Recruit and train staff Issue contracts and sick leave terms Trade Unions dealings and discipline procedures.

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments 4. Marketing Most business are market orientated focused on selling products through different tactics. Market research to find wants Marketing Mix (4Ps) Distribution and advertising.

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments CONNECTIVES for Analysis CONNECTIVES for Application CONNECTIVES for Evaluation COMPARING Equally… As with… Like… In the same way… Similarly… Even so… Likewise… CAUSE & EFFECT Consequently…Due to… As a result…Therefore.. Because of…Because… CONCLUDING Firstly…After… Secondly…Before… Overall…I believe… Finally…I think … In conclusion…it depends… To conclude…short term… Meanwhile…Long term… CONTRASTING Although…Except… Moreover…If… However…Yet… Apart from…Unless… Despite…As long as… EMPHASISING Most importantly… Significantly… Notably… Especially… Above all… In particular… Indeed… QUALIFYING Despite…Yet… As long as…Unless… Apart from…If… Moreover…Except… However…Although… ADDING In addition…And… Too…Also… Additionally…As well as… Furthermore… ILLUSTRATING For instance…Such as… In the case of…So… For example… As revealed by… As illustrated by…

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments Exam style questions A-A* 1.Discuss 2.Evaluate (8-12m) 8+ connectives & key words C-B 1.Explain 2.Analyze (5-7 m) 5+ connectives & key words E-D 1.Identify 2.Define (2-4m) 2 + connectives & key words ATD Apply to Apply to demonstrate

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments Questions you would like to ask e.g. Today we have been studying_______________. Think of 1 questions to ask other people in the class about today’s lesson. PLENARY

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments Freeze Frame Students have to produce a freeze-frame showing one aspect of their learning. E.G. A communication method or a finance or a sector of the economy

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments Spell a key word to your friend using sign language…

IGCSE Business Chp. 15 & 16 Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments Exam Question Write an exam question based on your learning today. Then, swap books and answer someone else’s question. Answer PLAN: Intro – define key word Explain 1 advantage (BLT) Explain 1 disadvantage (BLT) Conclude – I think, however, it depends… Discuss ________________________________________________________________________ _______________________________________________________________ (6m)