© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 1 Mobile Business Solutions From Cisco and Nokia SE Presentation Mike Coffin May 2007

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 2 Agenda  Solution Overview  Solution Architecture  Cisco VoWLAN Network Compatibility  Client Configuration & Trouble Shooting  Solution Delivery & Ordering Requirements  Additional Resources  Q&A

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 3 Solution Overview

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 4 Cisco Unified Wireless IP Phones Cisco Mobile UC Solution Portfolio Desk, Telework & Hotel Work Campus Mobility Wide Area Mobility Rich User Experience Cisco Unified Mobility Cisco Unified Mobile Communicator Third-Party Phone Clients Cisco Unified Personal Communicator Cisco Unified IP Communicator Third-Party Phone Clients Single, rich-media interface for PCs Presence Video Click-to-call Wireless IP phone Increases in building reach-ability Operates on Wi-Fi (802.11a/b/g) 3 rd party solution with handset vendors Dual Mode, Single Mode (Wi-Fi or Cellular) Software in handsets works with Cisco Unified Communication Manager or Cisco Unified Communications Manager Express Server software that delivers Single Number Reach, Device Mobility, Mobile Voice Access, and other services. PC-based IP phone Easy to use Expanded receiving call capabilities Expanded dialing capabilities Single, intuitive interface for mobile handsets Presence Directory Voic Messaging

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 5 Mobile Business Solutions from Cisco and Nokia Voice-Ready Wireless LAN Infrastructure Media Control Cisco Unified Communications Manager Mobile Endpoints QoS Services WCS WLAN Controller Aironet Access Points Nokia Eseries Dual Mode Phones Cisco Unified Communications Manager Express Cisco Unified Wireless IP Phone 7921G

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 6 Mobile Business Solutions Overview  Delivered in partnership with Nokia through the SolutionsPlus partner program  Nokia Eseries dual mode handset with Skinny Client Call Control Protocol (SCCP) client works on GSM networks and Cisco VoWLAN campus networks  In Cisco VoWLAN campus network, Nokia Eseries handsets operates as an IP Phone with Cisco Unified Communications Manager or Cisco Unified Communications Manager Express  In public GSM network, operates as a GSM phone

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 7 Nokia Eseries Dual-Mode Handsets Supported  S Nokia mobile handsets supported are: Nokia E60 (PR3) Nokia E61 (PR3) Nokia E61i Nokia E65  PR3 Required ( XX.XX) Nokia E61 Nokia E65 Nokia E61i

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 8 Basic Calling features supported on campus VoWLAN network Automatic Registration Make & Receive Business Calls Calling Line Presentation & Restriction Call Reject & Waiting Short Number Dialing End Active Call Call Voice Mail Message Waiting Indicator Call Control features supported on Nokia Eseries Handsets In-Call features supported on campus VoWLAN network Optional features supported on cellular wide area network* Hold & Resume Consultation Call Swap Attended & Unattended Transfer Multi-Party Conference Call Park & Un-park Group Call Pick Up DTMF Tone Single Business Number Reach *Optional capabilities available when Cisco Unified Mobility features enabled on Cisco Unified Communications Manager or when Cisco Unified CallConnector is enabled with Cisco Unified Communications Manager Express

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 9 Solution Architecture

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 10 Mobile Business Solution Architecture Cisco Unified Wireless Network Enterprise Network Operates as Phone WLAN AP Business Nokia SCCP Mobile Client CCX v3 IP Phones 2 3 WLAN Controller 1 Cellular Mode WiFi Mode (Skinny Client Control Protocol SSCP Client) via Cisco Unified Wireless Network Cisco Unified Communications Manager or Cisco Unified Communications Manager Express Cellular Network PSTN Trunk

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 11 Route incoming calls to Nokia Eseries handset within campus WLAN network Access Points Cellular Network PSTN OUTSIDE Cisco Wireless Control System Cisco Unified Communications Manager or Cisco Unified Communications Manager Express Gateway Cisco Wireless Controller SCCP INSIDE Switch Nokia Eseries Handset Cisco Unified Wireless IP Phone 7921G Shared line DN

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 12 Least cost routing for outgoing calls placed from campus WLAN network Cellular Network PSTN OUTSIDE INSIDE Cisco Wireless Control System Cisco Unified Communications Manager or Cisco Unified Communications Manager Express Cisco Wireless Controller Access Points Gateway SCCP Switch Nokia Eseries Handset Cisco Unified Wireless IP Phone 7921G

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 13 Least cost routing of internal calls placed from campus WLAN network Cellular Network PSTN OUTSIDE INSIDE Cisco Wireless Control System Cisco Unified Communications Manager or Cisco Unified Communications Manager Express Cisco Wireless Controller Gateway SCCP Switch Access Points Nokia Eseries Handset Cisco Unified Wireless IP Phone 7921G

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 14 Roaming between local and international sites with campus WLAN network Access Points Cellular Network PSTN OUTSIDE INSIDE IP WAN Cisco Wireless Control System Gateway Cisco Wireless Controller Access Point Cisco Unified Communications Manager Express Cisco Unified Communications Manager Switch REMOTE SITE Switch Nokia Eseries Handset Cisco Unified Wireless IP Phone 7921G

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 15 Cisco VoWLAN Network Compatibility

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 16 Cisco VoWLAN Network Characteristics  b/g  Cisco Compatible Extensions (CCX) Version 3  No seamless handoff between cellular and WLAN networks  Requires Intellisync Call Connect Version 1.0  QoS is marked by Nokia  Similar VoWLAN network design requirements as Cisco Unified Wireless IP Phone 7921G* * For details on VoWLAN design specific guidelines for this solution please refer to the Mobile Business Solutions from Cisco and Nokia Design and Deployment Guide

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 17 CCX Version 3 security standards supported on Nokia Eseries handsets Key Management Types Supported WEP 64bit WEP 128bit 802.1X with dynamic WEP WPA-PSK WPA2-PSK WPA-Enterprise WPA2-Enterprise Cisco Centralized Key Management (CCKM) Extensible Authentication Protocols (EAP) Types Supported Encryption Methods Supported EAP-TLS EAP-PEAP EAP-LEAP EAP-TTLS EAP-SIM EAP-AKA EAP-MSCHAPv2 EAP-GTC MSCHAPv2 WEP 64 bit WEP 128 bit TKIP AES * For more details on Cisco Compatible Extensions Program visit link below

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 18 Other key CCX Version 3 features supported on Nokia Eseries handsets  Fast 802.1X Re-authentication Cisco Centralized Key Management (CCKM) speeds up roaming between access points by reducing need to re- authenticate against authentication server  Preferential treatment for Voice traffic on Campus Wireless Network Wi-Fi Multimedia (WMM) provides higher priority, greater bandwidth, and less delay for voice traffic  Automatic discovery of Campus Wireless Coverage Nokia device automatically discovers campus b/g high- bandwidth network coverage that broadcast SSID’s which support dedicated VLANS for voice traffic

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 19 Other key CCX Version 3 features supported on Nokia Eseries handsets  Fast Campus Wireless Network Roaming Nokia device leverages received signal strength indicator (RSSI) to initiate Layer 2 roaming between access points within campus wireless network  Conserves Battery Life (requires Nokia Device Manager) Unscheduled Automatic Power Save Delivery (U-ASPD) allows for low latency transfer of voice of voice packets while providing the client the ability to sleep between packet transfers in order to conserve battery power

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 20 Client Configuration & Troubleshooting

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 21 Configuring Intellisync Call Connect Version 1.0 on Nokia Eseries handset  Manage campus wireless network SSID configurations  Manage campus wireless network security authentication & encryption settings  Set automatic campus wireless network discovery scanning interval  Manage Skinny Client Control Protocol (SSCP) Profile settings Note: For more details on configuring Nokia Intellisync Call Connect client refer to the Mobile Business Solutions from Cisco and Nokia Design and Deployment Guide

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 22 Configuring Intellisync Call Connect Version 1.0 on Nokia Eseries handset  Nokia Eseries phones are supported as separate device types on Cisco Unified Communications Manager or Cisco Unified Communications Manager Express  Intellisync Call Connect application uses TFTP to retrieve relevant configurations from the configuration files on Cisco’s TFTP Server  Cisco Unified Communications Manager 4.1(3), 4.2(3), & 5.X are supported  Cisco Unified Communications Manager Express 4.0 & 4.1 are supported Registered to Cisco Unified Communications Manager or Cisco Unified Communications Manager Express

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 23 * Incoming GSM cellular calls ring the PSTN side of mobile device in campus WLAN network coverage **Requires Cisco Unified Mobility with Cisco Unified Communications Manager or Cisco Unified CallConnector with Cisco Unified Communications Manager Express Nokia Eseries Handset Registration - Call Termination  When roaming to campus WLAN network coverage Nokia Eseries phone automatically registers with Cisco Unified Communications Manager or Cisco Unified Communications Manager Express  While active in campus WLAN network coverage Standard SCCP protocol is used; Cisco Unified Communications Manager or Cisco Unified Communications Manager Express rings WLAN side of the mobile device*  While active in cellular network coverage Cisco Unified Communications Manager or Cisco Unified Communications Manager Express only rings GSM Cellular side just like single mode mobile device when the device is not in campus WLAN network coverage area**

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 24 Making an IP or GSM call

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 25 Troubleshooting  Nokia Eseries phones currently do NOT support any form of logging  The best method to assist Nokia with debugging issues is to gather a sniffer trace  Nokia is providing support for the phones. If you have an issue that is suspected to be handset related contact Nokia representatives  Cisco TAC and Nokia have worked out case handling

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 26 Solution Delivery & Ordering Requirements

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 27 Solution Delivery Requirements  Certified Cisco WLAN partner  Certified Cisco Unified Communications or Unified Communications Express Partner  Voice Ready VoWLAN Deployment  Cisco Unified Communications Manager 4.x or 5.x or Cisco Unified Communications Manager Express 4.x  Nokia Eseries Devices & Nokia Skinny Client Control Protocol (SCCP) Client  Optional: Nokia Mobile Nokia Mobile VPN Client Nokia Device Management Cisco Unified Mobility (formerly MobilityManager) Cisco Unified CallConnector

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 28 Ordering Overview There are three parts of this solution: 1.Nokia Intellisync Call Connect 1.0 for Cisco Client 2.Cisco Unified Communications Manager or Cisco Unified Communications Manager Express Licenses 3.Nokia Eseries Phones Client is ordered through Cisco or Nokia Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Licenses are ordered through Cisco Phones are ordered through Nokia Services is ordered through Nokia

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 29 Ordering Steps 1.Order the Nokia Eseries Dual-Mode Phone from Nokia or Nokia channels. Nokia Phone is NOT orderable through Cisco 2.Order the “Client” through Cisco 3.Order the Cisco Unified Communications Manager or Cisco Unified Communications Manager Express Licenses through Cisco. Each “Client” requires a license for it to be used with Cisco Unified Communications Manager or Cisco Unified Communications Manager Express 4.The Licensing SKUs are different for Cisco Unified CallManager 4.x and Cisco Unified Communications Manager 5.x/6.x. For Cisco Unified Communications Manager 5.x/6.x, 6 DLUs are required. For Cisco Unified CallManager 4.x, a separate Cisco Unified CallManager SKU needs to be ordered 5.Support is available through Nokia. Customers will be provided the URL link to order the support

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 30 Cisco Unified Communications Manager Client SKUs – Orderable from Cisco* Product NumberDescriptionList Price NOK-SCCP-CCM-01= Nokia Intellisync PBX Connect for CCM (SCCP Client), 1 User $200 NOK-SCCP-CCM-05= Nokia Intellisync PBX Connect for CCM (SCCP Client), 5 User $1000 NOK-SCCP-CCM-100= Nokia Intellisync PBX Connect for CCM (SCCP Client), 100 User $20,000 NOK-SCCP-CCM-10= Nokia Intellisync PBX Connect for CCM (SCCP Client), 10 User $2,000 NOK-SCCP-CCM-25= Nokia Intellisync PBX Connect for CCM (SCCP Client), 25 User $50,00 NOK-SCCP-CCM-50= Nokia Intellisync PBX Connect for CCM (SCCP Client), 50 User $10,000 *For latest pricing and SKU’s refer to the Nokia Intellisync Call Connect 1.0 for Cisco Unified Communications Manager Ordering Guide (

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 31 Cisco Unified Communications Manager 4.x License for Nokia Client – Orderable from Cisco* SKUQtyPrice SW-CCM-UL-NOK= Single Cisco Unified CallManager License for Nokia Eseries DualMode Phone USD *For latest pricing and SKU’s refer to the Nokia Intellisync Call Connect 1.0 for Cisco Unified Communications Manager Ordering Guide (

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 32 Cisco Unified Communications Manager Express Client SKUs – Orderable from Cisco* Product NumberDescriptionList Price NOK-SCCP-CME-01= SW-CCME-UL-NOKIA(=) Nokia Eseries CCME user license $200 NOK-SCCP-CME-05= SW-CCME-UL-NOKIA(=) Nokia Eseries CCME user license (quantity 5) $1,000 NOK-SCCP-CME-10= SW-CCME-UL-NOKIA(=) Nokia Eseries CCME user license (quantity 10) $2,000 NOK-SCCP-CME-25= SW-CCME-UL-NOKIA(=) Nokia Eseries CCME user license (quantity 25) $5,000 *For latest pricing and SKU’s refer to Cisco Unified Communications Manager Express Ordering Guide (

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 33 Additional Resources

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 34 Nokia Intellisync Call Connect Site on VTG website  Presentations Mobile Business Solutions from Cisco and Nokia AM Presentation  Q&A Mobile Business Solutions from Cisco and Nokia - Frequently Asked Questions  Technical Document Mobile Business Solutions from Cisco and Nokia (Nokia Eseries) Design & Deployment Guide Solution  Pricing & Ordering Guides Nokia Intellisync Call Connect 1.0 for Cisco Unified Communications Manager Ordering Guide Cisco Unified Communications Manager Express Ordering Guide

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 35 Q & A

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 36