Eye of the Owner Culture 2

3 OR The Fat Cat Mentality Culture

Locus of Control and Influence Control Influence No Control 4

Building Blocks of Self Management Self Awareness Understanding Accountability 5

Scheduling of activities Allocation of resources within the team Managing performance against budget Key decision-making Coordinating with other teams/business units Liaising with customers Reporting to management Collective accountability for the groups’ output and performance Problem resolution Managing and improving internal processes Developing and implementing ways to improve the workflow and the quality of the groups’ output Key Responsibilities of High Performing Self Managing Teams 6

Skills that Contribute to Success Leadership Communication Process Improvement Team Dynamics Task Management Conflict resolution Group problem solving Team decision-making processes Interpersonal skills Creativity & Innovation Effective Management of Change Accept change Try new things Take on more responsibility Be held accountable for results Take action, instead of waiting to be told what to do Act in the best interests of the team rather than oneself Work responsibly without the need for supervision Help other team members succeed Take risks Be open-minded Accept change 7

Team Model Checklist Leadership Common goals Performance challenges/measures Planning Communication Dedication and commitment Complimentary skills and experience Mutual Respect A supportive and blame free environment Celebrate Success Have Fun 8

Call anytime to talk about your Learning & Development Needs Including Career Development, Training & Coaching 9 Katrena Friel Head of Learning & Development EAN Training Academy