The Rational for Leadership and Management Training in Health Care Workers Saudi Health Leadership Institute Riyadh, KSA, 2012 Riyadh, KSA, 2012 Thomas E. Stewart MD FRCPC Chief of Medicine and Chief Clinical Officer Professor of Medicine and Anaesthesia Mount Sinai Hospital, University of Toronto
Outstanding Faculty
The Start of Your Journey
Module 1
After active engagement in this certificate program, participants will be better able to: Evaluate, assess and prepare to address challenges in health care leadership; Self-reflect and Uncover personal leadership strengths and styles; Cultivate, manage and prepare to support a high performance organizational culture.
MODULE 1: Foundations of Leadership
Leading or being prepared for change
24 PHYSICIANS ARE NOTORIOUSLY SLOW AT ADOPTING BEST PRACTICES Scurvy prevention example James Lancaster shows lemon juice is effective James Lind repeats the experiment British Navy adopts lemon juice protocol British merchant marines adopt lemon juice protocol
VisionSkillsIncentivesResources Action Plan Successful Change SkillsIncentivesResourcesAction Plan Confusion VisionIncentivesResourcesAction Plan Anxiety VisionSkillsResourcesAction Plan Gradual Change VisionSkillsIncentivesAction Plan Frustration VisionSkillsIncentivesResources False Starts Framework: Five Key Change Components for Success
Do you understand yourself? Do you understand your team?
80% of workplace problems are people problems while 20% are process problems.
10% will confront aggressively or negatively < 5% will be honest and try To resolve. 70% will avoid but talk Negatively about you 15% will be nice to you
Learn to build a high functioning team
“The art of becoming a great leader is in developing your ability to leave your own ego at the door and to recognize the skills and traits you don’t possess and that you need to build a world-class organization.” Howard Schultz – Chairman of Starbucks
Building the People Around You Younger and Willing to Think Differently Smarter
I didn’t say you were a terrible doctor. Learn to communicate effectively
Learn to create and sell a plan
Learn how to think and act differently
Connect all Dots Use 4 straight lines Do not retrace Do not lift pen
Connect all Dots Use 4 straight lines Do not retrace Do not lift pen