Fit for the Future Christine Amyes Executive Director - People New Charter Housing Trust Group
Current Qualification Levels in the Sector 45% - Level 4 or higher 66% - Level 3 or higher 4% - no qualifications So everything is fine......? Annual Population Survey, 2009
Factors driving the demand for skills The economy Customer demands Policy, legislation and regulation Technology Changing working patterns Changing composition of workforce Sector Skills Assessment for the Housing Sector 2010
Skills needed for the future Partnership & collaborative working Flexibility Multi tasking Financial skills Customer service Communication skills Management and leadership skills The Asset Skills Housing Survey, 2010
A little research of our own Your top 5 skills? Do you use them every day? Are those skills nurtured in your role? Does the talent management process help you?
Whose responsibility is it? The Housing Sector The Individual The Organisation Skills
The Housing Sector’s Role Understand the landscape Plan for future needs Work together – employers, professional bodies, Sector Skills Council Promote the sector as an employer Ensure excellent education options are available
The Organisation’s Role To recruit the best talent available To be clear about the skills our people have To be clear about the skills we need - at all levels To make the most of the talent we have To encourage our people to develop new skills To provide opportunities for learning
Managing the talent we have Developing new skills Encouraging ownership & responsibility Influence & Support Potential future employees Our People Work ready - range of key skills Awareness of opportunities Being a GREAT employer Involvement at a sector level e.g. CIH and Asset Skills Support initiatives e.g. CIH Positive Action for Disability Best HR and Learning practices What New Charter are doing.....
Future employees..... Guidance for our own people Volunteering and Mentoring Social Enterprise Schemes Work with Complex Families Skills 2 Build Job Fairs Interview Experience Apprenticeships Partnerships “Great Opportunities” CIH Positive Action for Disability Schools
Future employees..... In our neighbourhoods 1, year olds Improving standards Raising aspirations
Our People Performance reviewsCoaching Talent Management Programme Neighbourhood Development Programme Dragons’ Den Secondments Extensive in-house training Further & Higher Education Development plans Learning Centre Glass Forward Mentoring
We have great people working in housing. We will be fit for the future. Thank you