We have been informally managing knowledge since the discovery of fire; if we hadn’t shared the secret of fire at the beginning, we might still be eating raw food in caves. When we are talking about managing knowledge, we are not talking about anything new. We are talking about managing the knowledge dimension of the things we already do. In conclusion …

This means doing some things differently. It often means communicating and working together more effectively, and It nearly always means investing and committing to a programme to get certain behaviours and practices embedded in an organisation. KM is integral to socially intelligent leadership and talent management. In conclusion …

But when it comes down to it, all Knowledge Management is about is recognising that knowledge is important to what we do. Knowledge is important to organisations, to groups and to individuals and managers should concern themselves with it. Like other views of organisations, Knowledge Management provides an important perspective which doesn’t replace anything else, but which opens our eyes to new possibilities for improvement and for becoming more productive, competitive and/or accountable. In conclusion …