Environment, Safety and Occupational Health (ESOH) in the DoD Business Management Modernization Program April 2005 John Coho I&E Business Transformation

Overview Business Management Modernization Program (BMMP) DUSD(I&E) Business Transformation ESOH Strategy Example ESOH Business Process Reengineering Initiative –Hazardous materials (Hazmat) management business process reengineering (BPR)

Business Transformation is Critical to DoD Success “We simply have to transform this place. It is every bit as important to the success of the global war on terrorism as the other things we’re doing.” “The Department of Defense will be managed in an efficient, business-like manner in which accurate, reliable, and timely financial information, affirmed by clean audit opinions, is available on a routine basis to support informed decision- making at all levels throughout the department.” -Secretary of Defense Donald Rumsfeld

The Need For Change is Clear Services and Agencies have individual processes and over 5000 supporting systems that focus primarily on their own operations Results are: –Costly, redundant and inefficient management of DoD resources –Accurate, reliable, timely, and informed management decision-making not supported DoD-wide Combatant Commanders Services ArmyNavyAir Force Marines Agencies NIMA DISA DLA Integrate Business Processes and Supporting Systems Across the Enterprise

I&E Vision, Mission and Goals BMMP Vision, Mission and Goals I&E Business Transformation Vision, Mission and Goals President’s Management Agenda Improved financial performance Competitive sourcing Expanded eGovernment Budget and performance integration Right sized overseas presence Coordination of Defense programs and systems SECDEF’s Ten Priorities and Guidance Strengthen joint warfighting capabilities Transform the Joint Force Improve force manning Streamline DoD processes AT&L’s Top Seven Goals Resources Rationalized Technology Dominance Acquisition Excellence with Integrity Systems Integration and Engineering for Mission Success USD (Comptroller’s) Goals and Objectives Achieve credibility and effectiveness Improve the Transparency of Component Submission Provide Explicit Fiscal Guidance Manage Overhead and Direct Costs VISION: Installation assets and services available when and where needed, with the joint capabilities and capacities necessary to effectively and efficiently support DoD missions. MISSION: Provide, operate, and sustain, in a cost-effective and environmentally sound manner, the installation assets and services necessary to support our military forces – in both peace and war. GOALS Right size and place Right resources Right quality Right tools and metrics Right safety and security VISION: Help DoD achieve its vision of: –managing its support operations in an efficient, business-like manner, thus optimizing the combat support infrastructure, –delivering resources to the Warfighter using the most effective business processes, –providing accurate, reliable and timely financial information, affirmed by unqualified audit opinions, to decision makers at all levels of DoD. MISSION: Support the Warfighter with world-class business operations. GOALS Provide timely and accurate information for business management. Enable improved business operations. Alignment of Vision, Mission and Goals

Vision: Help DoD achieve its vision of -- –Managing its support operations in an efficient, business-like manner, thus optimizing the combat support infrastructure; –Delivering resources to the Warfighter by using the most effective business processes; and –Providing accurate, reliable, and timely financial information, affirmed by unqualified audit opinions, to decision makers at all levels of DoD. Mission: Support the Warfighter with world-class business operations BMMP Vision and Mission BMMP: Arming the Warfighter Through Business Improvement

Business Transformation Framework Planning, Budgeting Disposition Procurement Storage & Transportation Maintenance Personnel Design & Development Human Resource Management IT Infrastructure Legal Real Property & Installation Lifecycle Management Business Mission Area WARFIGHTERSWARFIGHTERS Financial Management Weapon System Lifecycle Management Materiel Supply & Service Management

DUSD(I&E) Business Transformation Vision and Mission Vision An I&E Community supporting the Department of Defense: –Through effective and efficient management of real property, natural assets, and services; –Enabled by optimized business processes and integrated information solutions Mission Support installation, environment, safety and occupational health community business transformation through collaborative: –Business process reengineering –Change management –Data management –IT integration

DUSD(I&E) Business Transformation ESOH Strategy

ESOH Strategic Planning Goal: Conduct strategic discovery with key OSD and Component ESOH functionals to understand, support, and expedite achievement of their transformational needs Method: –Interview selected functional leadership –Balanced scorecard approach Expected outcomes (initial): –Information to facilitate transformational planning –Identify key needs not currently met, in which BT may add value –Prioritized results and recommended business process reengineering projects –Win – Win – Win

Evolution of ESOH Management E[SOH]MS**/ Functional Integration Sustainable Operations P2*/Pursuit of Excellence Acceptance & Compliance Tolerance Denial *P2 = Pollution Prevention, ** EMS = Environmental Management System

Manage Assets to Support the Mission Manage Operations to Sustain Assets* Internal and External Stakeholder Support* Sustainable Operations Transforming Defense ESOH Management To Enhance Efficiency and Improve Warfighter Readiness * BT Opportunities Business Transformation ESOH Strategy

Hazardous Materials (Hazmat) Operations Business Process Reengineering Example

BPR: Hazmat Operations Hazardous materials are: –ESOH risk and impact-intensive –A cost driver across the Department Hazmat BPR: a logical first step for ESOH transformation –Target of Component-level transformation initiatives –Cross-functional: I&E (ESOH), Logistics, Acquisition, Human Resources –“Foot in the door” toward integration of sound ESOH management into mission activities

Hazmat BPR Scope and Approach Scope –Hazmat Operations: end-to-end Hazmat management process –Hazmat BPR Team will sequentially reengineer selected problem areas in the life cycle of Hazmat operations Approach –BPR Team: Army, Marine Corps, Navy, Air Force, DLA, and OSD- level Business Mission Areas Identifies and prioritizes Hazmat problem areas Identifies best practices relevant to Hazmat problem areas –BT works with Domains to: Identify relevant existing models Identify proposed changes based on best practices Conduct review with BPR Team

Context Diagram

Timeline Phase 1 & 2 MarchAprilMayJuneBeyond Phase 1 Today Team #1 Activity Model Team #2 Unit of work definitions and classification Team #3 Process Model and Hazard Data Phase 2 BPR Efforts Phase 2

BT ESOH Long Term Impacts Auditable data Elimination of environmental material weakness Improved access to the right environment, safety, and occupational health (ESOH) data, when and where it’s needed End-to-end, systematic management processes to reduce ESOH risks, impacts, and costs and improve support to the warfighter Timely, authoritative data  reliable information  decision making knowledge

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