CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Wichita Area Information Technology Occupations and Training Needs 2006 Wichita Area Economic Outlook Team Community Service Research Project Center for Economic Development and Business Research W. Frank Barton School of Business Wichita State University August 2006 Presented at 1 st Annual Wichita Area IT Conference October 31, 2006 Anne Gallagher, senior research associate Debra Franklin, regional labor force analyst

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Wichita Area Information Technology Occupations and Training Needs Full report is available on line: Special Reports

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Partners Workforce Alliance GWEDC Wichita Metro Chamber of Commerce Wichita Independent Business Association Kansas Institute for Technical Excellence Regional Economic Area Partnership SC Technical Education and Training Authority

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Project Goals  Input from major local employers Current IT skills in-house Future IT skill needs  Business training needs & demand

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business  Commitment from WAOT to participate  40 members  Public and private sector  Area employers  Mailed to 75 largest employers  Article in Wichita Eagle Respondent Pool

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business  59 companies  Private  Public  All sizes  Industries  3 of 4 aircraft manufacturers  WSU & school districts  Health care providers Responses

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Table 1: Number of IT Employees by Industry: Survey Responses versus 2000 Census [1] [1] [1] U.S. Census Civilian Labor Force Detailed Occupational Categories by Industry – Sedgwick County

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Q2: Type of Company (59 responses)

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Q3: Total number of employees in the company's south central Kansas facilities:

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Q4: Number of IT employees in your company's south central Kansas facilities: The 59 respondents reported a total of 1,924 IT employees. The majority of IT employees (60 percent) work in manufacturing (largely but not exclusively in aviation manufacturing).

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Q4: Number of IT employees in your company's south central Kansas facilities: Over 100 IT employees Less than 100 IT employees

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Questions 5 through 17 asked: Number of currently filled positions Number of currently open positions Approximate number of planned, future positions, during the next 12 months

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Q18: Area of recruitment of IT professionals Number of Responses Less than 10% 10 to 24% 25 to 49% 50% or more Total Responses Kansas Plains Region excluding Kansas New England Region Mideast Region Southeast Region Southwest Region Rocky Mountain Region Far West Region Outside of the United States

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Q19: Does your company outsource any of its IT needs? (Outsourcing includes IT support provided through your corporate facilities located outside of south central Kansas.)

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Q20: If your company outsources its IT work, please indicate your level of agreement with the following statements (asked only of those firms responding “yes” to question 19): Percent of Responses Disagree or strongly disagree Agree or strongly agree Our company does not have enough IT work to justify an in-house position 66.7%33.3% Outsourcing is more cost effective 33.3%66.7% Our corporate office provides our IT support 51.3%48.6% There is a lack of skilled IT people available to hire 64.1%35.9% Other reasons 26.3%73.7%

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Q21: Need for IT skills: Top Responses 1. Operating systems 2. Internet skills 3. Information security 4. Networking skills 5. Database management skills 6. Office / / groupware 7. System software and support 8. Internetworking skills

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business “Vendor Name” Certifications/Skills Cisco Oracle Microsoft Novell SAP SUN Comp TIA IBM

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Q22a-30a: Need for “Vendor name” certification/skills? Firms with 100 or More IT Employees

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Q22a-30a: Need for “Vendor name” certification/skills? Firms with 100 or Less IT Employees

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Q22a-30a: Need for “vendor name” certification/skills? Firms with 100 or Less IT Employees (52 companies) Firms with 100 or More IT Employees (7 companies)

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Vendor Certification Overall Need 1. Microsoft MCSAs9. Microsoft MCSD 2. Microsoft MCSEs10. Microsoft MCPD 3. Microsoft MCDSTs11. Microsoft MCTs 4. Microsoft MCDBAs12. CISCO Associate CCNA 5. Microsoft Office Specialists13. Oracle Database 10g 6. Microsoft MCTS14. CISCO Specialist Security and VPN 7. Microsoft MCITP15. Oracle Application Server 10g 8. Microsoft MCADs16. CISCO Specialist Wireless Appendix A

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Vendor Certification 100+ IT Employees 1. Oracle Database 10g9. Oracle Application Server 10g 2. Microsoft MCDBAs10. SAP Solution Consultant 3. Microsoft MCSEs11. CISCO Associate CCNA 4. Microsoft MCSAs12. Microsoft MCADs 5. Oracle 9i Database13. SAP Technology Consultant 6. Microsoft MCDSTs14. CISCO Professional CCVP 7. Oracle PL/SQL & Forms Developer15. CISCO Specialist Wireless 8. SAP Development Consultant16. Oracle Application Server 9i Appendix B

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Vendor Certification Less than 100 IT Employees 1. Microsoft MCSAs9. Microsoft MCSD 2. Microsoft MCSEs10. Microsoft MCPD 3. Microsoft MCDSTs11. Microsoft MCTs 4. Microsoft MCDBAs12. CISCO Specialist Security and VPN 5. Microsoft Office Specialists13. CISCO Associate CCNA 6. Microsoft MCTS14. Microsoft Certified Architect Program 7. Microsoft MCITP15. Microsoft MCLC 8. Microsoft MCADs16. CISCO Specialist Wireless Appendix C

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Q31a: Encounter IT training requirements that cannot be met in south central Kansas?

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Q31b: Please list the type of training not available in south central Kansas CISCO, 6 Oracle, 6 SAP, 4 ERP, 2 GIS, 2 IBM, 2 Lotus Notes, 2

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Q32: Please choose the option that best reflects your opinion of the following statements: Wichita has a larger pool of IT professionals available than most cities of similar size Wichita’s educational institutions do a good job of preparing students for IT professions Wichita is a high-tech city Growth in IT is a significant economic development opportunity

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Q32a: Wichita has a larger pool of IT professionals available than most cities of similar size.

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Q32b: Wichita’s educational institutions do a good job of preparing students for IT professions.

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Q32c: Wichita is a high-tech city.

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Q32d: Growth in IT is a significant economic development opportunity.

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Implications

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Industry Trends Q21: Need for IT skills: 2006 Rank Top Responses2002 Rank 1Operating systems 2Internet skills 3Information security 4Networking skills 5Database management skills 6Office / / groupware 7System software and support 8Internetworking skills 9LAN administration

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Industry Trends Q21: Need for IT skills: 2006 Rank Top Responses2002 Rank 1Operating systems1 2Internet skills5 3Information security7 4Networking skills2 5Database management skills8 6Office / / groupware4 7System software and support6 8Internetworking skills 9LAN administration3

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Professional Credentials Vendor Certifications (top 30) Overall100+Less than 100 Microsoft – 13Oracle – 5Microsoft – 13 CISCO – 9Microsoft – 11CISCO – 8 Oracle – 5SAP – 4IBM – 4 Comp TIA -2CISCO – 9Oracle – 2 IBM – 1Comp TIA – 1Comp TIA – 3 Appendix A-C

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Professional Development Needs Q31b: Please list the type of training not available in south central Kansas CISCO, 6 Oracle, 6 SAP, 4 Lotus Notes, 2 ERP, 2 GIS, 2 IBM, 2

CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Wichita Area Information Technology Occupations and Training Needs Full report is available on line: Special Reports Center for Economic Development and Business Research W. Frank Barton School of Business Wichita State University August 2006