A CMMI Level 5 Company w w w. z e n s a r. c o m : Zensar Technologies Analyst Meet : Operations Update

© Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 Operations Highlights 19% 28% Power Manufacturing Transmission Technology Retail Entertainment Success Stories - Strengthening Verticals- Retail, BFSI - Growth in Practices – ECCM, Usability, IM Infrastructure – Additional capacity in the campus – Move to SEZ Quality Journey last FY – Re-certifications – Add-on certifications – Certified professionals

© Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 Retail – Our Growth Drivers Growth Initiators (04-08) Strategic Focus on Retail Industry Solutions (Oracle Retail, SmartShop) Alliances & Market Positioning Growth Propellers (08-10) Domain specialization Creating Intellectual Property Consulting led offering Managed Service Models

© Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 Oracle Retail – Our road to ‘a First’ Market Mining Landmark Group implementation Live on April 10th 6 ongoing Oracle Retail Implementations Support & Maintenance opportunities Training opportunities New Services Business User Training Planning & Optimization Modules 360 Commerce New Alliances Market based alliance Product based alliance New Markets Distribution sector Asia Pacific – end to end implementation deals UK – 1 implementation engagement Strategy Execution Plan Indian IT company doing End to End Oracle Retail implementation – a First IT company going Live on V 12.0 of Oracle Retail – a First

© Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 Practices –Portals and ECCM EPRI, US: Customized Intranet Portal on MOSS 2007; Bibby Financials, UK: E nterprise Intranet Portal; National Grid, US & UK: Microsoft India, India: Cluster Portal Development Credit Suisse, Switzerland: Custom Development on MOSS 2007 Platform; Credit Suisse, Singapore: Managed services model Activision, US: Digital Asset Management Solution John Lewis, UK: Information Architecture Consulting; Investec, SA: Documentum Workflows Aurobindo Pharma, India: Document Management Solution RBM Bank, SA: Document Management Solution Leading to new business Acquisition Largest Moss 2007 Team in India

© Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 New Practices – Usability and Consulting Services Perigee, France: Acosta, US: Crompton Greaves, India: UBS, Singapore: Suncorp, Australia: Standard Bank, SA: Tata Motor Ltd - Simulation based 26 hours of eLearning Bajaj Auto Ltd - Knowledge Assessment tool Ceat Tyres - Corporate website with new brand image MetricStream - Usability Engineering. Juniper Networks - Application modernization of Sales force application Cholamandalam DBS eLearning content development on KYC norms. Clearly Business, Barclay - Invoice & Credit Management application RPG Website Re-design the RPG Group website for a global look Growth in all markets

© Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 IM Practice – FY07-08 Two 1mil USD+ accountsTwo 1mil USD+ accounts 7 service lines introduced - Bagged o rders for all the new service lines7 service lines introduced - Bagged o rders for all the new service lines Less than 4% attritionLess than 4% attrition 18 new customers in 1 st three quarters of the year18 new customers in 1 st three quarters of the year 9 out 10 CSS rating9 out 10 CSS rating % Utilisation100-92% Utilisation Altiris and Red Hat allianceAltiris and Red Hat alliance 42 Management trainees trained42 Management trainees trained – placed in customer assignments in less than 3 months time Projected growth 100%Projected growth 100% New service linesNew service lines – Data leakage protection (DLP) services – Workflow solution – Data centre Virtualisation service 95% IM practice associates certified/Double certified95% IM practice associates certified/Double certified ITIL processes in all assignmentsITIL processes in all assignments – 90% ITIL certified 65% revenue of IM practice came from Remote management services.65% revenue of IM practice came from Remote management services. Won 7 clients in Shared servicesWon 7 clients in Shared services

© Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 IP Investments SBP A framework for Business Driven Requirement Capture and Development SmartShop The One Stop Retail Store Solution HIVE Zensar’s Web-based Knowledge Management Solution framework which helps manage people, processes and information ZRMS Retail Solution that helps drive performance and create value throughout the Supply Chain

© Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 Business Support Services Architecture Solution Defn Process Consulting KM – APM - Process Outsourcing Multi- Engagement Model Multiple Theatres - US, UK, APAC, Japan Expanded Portfolio Support Maintenance Enhancement Development Testing Support Maintenance Enhancement Dual Shore Model ODC (APM) ODC (APM) 420 Fixed Bid Devt Fixed Bid Devt Multi-shore GDM Multi-shore GDM 20 Cost Focus Globalization Value Partnership OnSite T&M OnSite T&M Current Headcount Onsite : 216 Offshore : 511 Total : Managed Services Managed Services Key accounts - Cisco E2E Services E2E Services

© Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 Other Success Stories CustomerArea Value Provided Nagase SOA implementation Integration of acquired companies, First implementation in Japan on IBM-SOA platform M Valent Testing Time to market for software products Landmark Retek Solution CIO consulting services, Complete store roll-out Danaher Oracle Apps Integration of acquired companies Mylan Infra Management Services Integrated 24X7 help desk for SAP admin and Infrastructure M&S IT/BPO services End to end business support for Merchandising

© Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 Form of Investment Total Investment New Development Center block within Zensar corporate campus Rs 55 Crores Investments 1700 work stations Associate Welfare Centers

© Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 Thank You Parmod Bhalla