Winter 12 Business Communication Providence College Winter 2005 Bruce Duggan

Winter 12 Interviewing for Employment

2005 Winter BC Typical Interview Sequence Final Stage: 3 rd interview Preliminary screening stage: 1 st interview Selection stage: 2 nd interview Job offer Job acceptance

2005 Winter BC Types of Interviews Structured  Open-ended  Improvised Individual  Group  Panel Situational  History Video  Phone  In-person Direct  Indirect  Stress

2005 Winter BC Why interview? To find out if resume is “true”  How? To demonstrate qualities resume can’t  Which ones? To assess intangibles  ?

2005 Winter BC What employer looks for Good fit with organization Qualifications for job Satisfactory pre-employment testing

2005 Winter BC What employer looks for Good fit with organization  Background  Attitudes  Style  Values

2005 Winter BC What employer looks for Good fit with organization Qualifications for job  Experience  Training

2005 Winter BC What employer looks for Good fit with organization Qualifications for job Satisfactory pre-employment testing  Job skills  Personality  Physical  Drugs

2005 Winter BC What you should do Prepare  Research organization  Anticipate questions Rehearse with someone  Plan your own questions  What don’t you know? How will you find it out?  Polish

2005 Winter BC Interview stages  Warm-up  Q&A  Other  Close  After

2005 Winter BC Interview stages  Warm-up  Q&A  Other  Close Timeline Graceful end In first interview:  No money discussion  No decision in first interview “A couple of days to consider…”

2005 Winter BC Interview stages  Warm-up  Q&A  Other  Close  After Thank-you note Inquiry Nothing new unless asked

2005 Winter BC Thank-You Message Book says Within two days  Restate job applying for  “You” focus  Direct  Mention special qualifications  Politely ask for decision Appreciation Interest Courtesy

2005 Winter BC Thank-You Message Hmmm… Within two days  Restate job applying for  “You” focus  Direct  Mention special qualifications  Politely ask for decision Appreciation Interest Courtesy

2005 Winter BC Thank-You Message Hmmm… Within two days  Restate job applying for  “You” focus  Direct  Mention special qualifications  Politely ask for decision Appreciation Interest Courtesy

2005 Winter BC Thank-You Message If you want to: Thank-you for the time you spent interviewing me for ____________________. I was particularly interested in your plans for_____________. Please call me at ________ if you have any questions or follow-up from our discussion. Sincerely, Appreciation Interest Courtesy

2005 Winter BC Formal Reports Report  Primarily internal Proposal  Usually external

2005 Winter BC Formal Reports Report  Primarily internal  Information What’s going on?  Analysis Why does it matter to us?  Recommendations What should we do about it? Proposal  Usually external “Here’s what we can do for you.”

2005 Winter BC Formal Reports Report  Style Usually direct No  Jokes  Cute pictures Proposal  Style Often indirect Sometimes  Formal writing

2005 Winter BC Formal Reports Report parts  Prefatory  Text  Supplementary Proposal parts  Prefatory  Text  Supplementary pg 359

2005 Winter BC Formal Reports Report Preface  Cover  Title fly  Title page  Letter of authorization  Letter of acceptance  Letter of transmittal  Table of contents  List of Illustrations  Executive Summary

2005 Winter BC Formal Reports Report Preface  Cover  Title fly  Title page  Letter of authorization  Letter of acceptance  Letter of transmittal  Table of contents  List of Illustrations  Executive Summary Proposal Preface  Cover  Title fly  Title page  Request For Proposal  Letter of transmittal  Table of contents  List of Illustrations  Executive Summary

2005 Winter BC Formal Reports Report Text  Introduction  Body  Summary  Conclusions  Recommendations  Notes Proposal Text  Introduction  Body  Summary

2005 Winter BC Formal Reports Report Text  Introduction  Body  Summary  Conclusions  Recommendations  Notes Proposal Text  Introduction  Body  Summary

2005 Winter BC Formal Reports Report Supplements  Index  Glossary  Works Cited  Appendixes Questionnaires Sample forms Template letters Raw data Etc. Proposal Supplements  Appendixes

2005 Winter BC Formal Reports Report Supplements  Index  Glossary  Works Cited  Appendixes Questionnaires Sample forms Template letters Raw data Etc. Proposal Supplements  Appendixes

2005 Winter BC Exam Tue  2 pm  Gym  open book

2005 Winter BC Exam 3 questions  no more than 2 cases  reading assessments

2005 Winter BC Exam How to study go through each chapter

2005 Winter BC Exam How to study go through each chapter  write down: What did I learn?

2005 Winter BC Exam How to study go through each chapter  write down: What should I have learnt?

2005 Winter BC Exam How to study go through each chapter  write down: What should I have learnt?  imagine: a work situation

2005 Winter BC Exam How to study go through each chapter  write down: What should I have learnt?  imagine: a work situation  ask: How would I apply this?  write down ½ a page

2005 Winter BC Exam How to study go through each chapter  write down: What should I have learnt?  imagine: a work situation  ask: How would I apply this?  write down ½ a page