National Logistics Workshop March 9, 2004 ross.nwcg.govisuite.nwcg.gov

ROSS / IBA Projects National Logistics Workshop March 9, 2004

National Logistics Workshop March 9, 2004 Today’s Topics About the ROSS Project About the ROSS Project ROSS Project Update ROSS Project Update 2003 Field Season Reviews, Lessons Learned, and Actions 2003 Field Season Reviews, Lessons Learned, and Actions IBA / I-Suite IBA / I-Suite Messages to Take Home Messages to Take Home

National Logistics Workshop March 9, 2004 What the NWCG Asked Us to Do Develop and Deploy ROSS Application Develop and Deploy ROSS Application Develop and Deploy Dispatch Messaging System (DMS) Develop and Deploy Dispatch Messaging System (DMS) Maintain and Support Systems Maintain and Support Systems Provide User Training and Support Provide User Training and Support Partner with other Government Agencies / Initiatives Partner with other Government Agencies / Initiatives

National Logistics Workshop March 9, 2004 Evolving ROSS Partnerships FEMA / ARMS FEMA / ARMS USDA Animal and Plant Health Inspection Service (APHIS) USDA Animal and Plant Health Inspection Service (APHIS) Colorado Department of Public Safety Colorado Department of Public Safety Emergency Management Assistance Compacts (EMACs) Emergency Management Assistance Compacts (EMACs) Forest Fire Protection Compacts Forest Fire Protection Compacts

National Logistics Workshop March 9, 2004 ROSS Application Requirements Automate business functions related to the resource ordering and status process used in dispatch Automate business functions related to the resource ordering and status process used in dispatch Capable of providing status and tracking of all tactical, logistical, service, and support resources Capable of providing status and tracking of all tactical, logistical, service, and support resources Meet ICS and be flexible to other standards Meet ICS and be flexible to other standards

National Logistics Workshop March 9, 2004 ROSS Application Requirements Capable of operating within varying dispatch organizational structures: Capable of operating within varying dispatch organizational structures: Horizontal / Vertical Horizontal / Vertical Multi-tiered (e.g. National, geographic area, zone, local) Multi-tiered (e.g. National, geographic area, zone, local) All risk incident capability All risk incident capability Fast and easy installation Fast and easy installation

National Logistics Workshop March 9, 2004 ROSS Application Requirements Provide External Application Interfaces Provide External Application Interfaces Qualification Systems (IQCS, IQS) Qualification Systems (IQCS, IQS) Cache Supply System (ICBS) Cache Supply System (ICBS) Incident Based Automation (I-Suite) Incident Based Automation (I-Suite)

National Logistics Workshop March 9, 2004 Interface with Pre-existing Systems Qualification Systems NIMA - Military route maps FAA - Navigation information - Airports ICBS (2004) IRSS ICARS ITS IAP I-Suite IQCS (Federal) IQS (State) USGS

National Logistics Workshop March 9, 2004 Real-Time Reports

National Logistics Workshop March 9, 2004 Data Warehouse ROSS Data Sources Other Data Sources I-Suite ICBS Planning Levels ??? I-Suite ICBS Planning Levels ??? Incident Orders Resources Statuses Organizations Data Warehouse Status Counts Resource Assignments Dispatch Workload Resource Destination ???… Data Dictionary Extract Transform Load Reporting Tools MS Access DB Text Files/Excel I/SQL Brio

National Logistics Workshop March 9, 2004 Maps

National Logistics Workshop March 9, 2004 Implementation Scope Dispatch Dispatch Expanded Dispatch Expanded Dispatch Incident Caches Incident Caches Incidents and Mgt (Reports / Data) Incidents and Mgt (Reports / Data)

Project Update

National Logistics Workshop March 9, 2004 Project Update Project Independent Verification and Validation Project Independent Verification and Validation RobbinsGioia, LTD RobbinsGioia, LTD Cost, Schedule, Staffing, Technology Cost, Schedule, Staffing, Technology Perfect Score (12 points) Perfect Score (12 points) Completed OMB Exhibit 300 submission Completed OMB Exhibit 300 submission Scored 3.9 (2 nd highest of all submissions by USFS) Scored 3.9 (2 nd highest of all submissions by USFS) Project is officially baselined with OMB Project is officially baselined with OMB

National Logistics Workshop March 9, 2004 Project Update Data Stats as of 0730 – 3/9/2004 Data Stats as of 0730 – 3/9/ Incidents (1,444 open) 6611 Incidents (1,444 open) Requests Processed Requests Processed 107,720 Assignments Processed 107,720 Assignments Processed 710,592 Request Transactions 710,592 Request Transactions 450 Dispatch Offices on line 450 Dispatch Offices on line Vendors Vendors 110,540 Resource Items 110,540 Resource Items

National Logistics Workshop March 9, 2004 Project Update Helpdesk Availability Helpdesk Availability 1051 days direct incident support in days direct incident support in 2003 Data Warehouse design / development initiated Data Warehouse design / development initiated ORACLE Corp. system performance evaluation ORACLE Corp. system performance evaluation

National Logistics Workshop March 9, 2004 Interesting Time Saving Fact FOIA Requests (24 so far) – Examples include: FOIA Requests (24 so far) – Examples include: ICT3, ICT4, ICT5, DIVS, OPBD ICT3, ICT4, ICT5, DIVS, OPBD Southern California Southern California # Engines Deployed # Engines Deployed # Crews Deployed # Crews Deployed # Requests for IMT mgt Incidents between 10/9/03 and 12/1/03 west of the Mississippi # Requests for IMT mgt Incidents between 10/9/03 and 12/1/03 west of the Mississippi

National Logistics Workshop March 9, 2004 Project Funding Basics Lots of moving parts Lots of moving parts OMB Exhibit 300 OMB Exhibit 300 IT Investment Review Board IT Investment Review Board Departmental and Agency Approvals Departmental and Agency Approvals etc etc etc etc etc etc

2003 Review Findings, Lessons Learned and Actions

National Logistics Workshop March 9, 2004 ROSS Implementation Review Large Incident Strategic Decision and Assessment Team Request Large Incident Strategic Decision and Assessment Team Request Interview Interview Area Command Teams Area Command Teams Incident Teams Incident Teams Expanded Dispatch Expanded Dispatch Collect Issues and Concerns Collect Issues and Concerns Identify Data Needs Identify Data Needs

National Logistics Workshop March 9, 2004 ROSS Implementation Review ROSS Implementation Review Answer Questions Answer Questions Address Perceptions Address Perceptions Develop a report of findings and recommendations Develop a report of findings and recommendations

National Logistics Workshop March 9, 2004 General Findings Data Availability to MAC Groups, Area Commands, and Incidents Data Availability to MAC Groups, Area Commands, and Incidents Training Training ROSS Screen Design and Process ROSS Screen Design and Process Speed Speed Business Practices Business Practices Inconsistent interpretation of business rules and practices Inconsistent interpretation of business rules and practices Application Bugs Application Bugs

National Logistics Workshop March 9, 2004 Action Plan DRAFT ROSS Implementation Review – Northern Rockies Action Plan Working Copy – 2/3/2004

National Logistics Workshop March 9, 2004 Action Plan Review Based on Focus Areas Based on Focus Areas Actions are guided by: Actions are guided by: Project Charter Project Charter Available funding Available funding Schedule limitations Schedule limitations Not everything can be resolved by 2004 season Not everything can be resolved by 2004 season

National Logistics Workshop March 9, 2004 Action Plan Focus Areas Data Availability to MAC Groups, Area Commands and Incidents Data Availability to MAC Groups, Area Commands and Incidents Training Training ROSS screen design & process ROSS screen design & process Speed (Application / System Speed) Speed (Application / System Speed) Business Practices Business Practices

Geographic Area Review and Input

National Logistics Workshop March 9, 2004 Geographic Area Dispatch Input Interviewed each Geographic Area for top items Interviewed each Geographic Area for top items Many Items Similar Many Items Similar Tops items vary considerably by Geographic Area Tops items vary considerably by Geographic Area

National Logistics Workshop March 9, 2004 Focus Areas Performance, Speed Performance, Speed Travel (Roster, Status, Reassignment) Travel (Roster, Status, Reassignment) Request Status (Resource Location, Assignment History) Request Status (Resource Location, Assignment History) Usability (Edit request / assignment) Usability (Edit request / assignment) Reports (Ad-Hoc, Data Exports, Fix Errors in Standard Reports, Print All) Reports (Ad-Hoc, Data Exports, Fix Errors in Standard Reports, Print All)

National Logistics Workshop March 9, 2004 Focus Areas Release (Notification, Travel) Release (Notification, Travel) Pending Request (Show All resources regardless of incident) Pending Request (Show All resources regardless of incident) Qualifications / Classifications (Only want 1 qualification) Qualifications / Classifications (Only want 1 qualification) Name Requests Name Requests

National Logistics Workshop March 9, 2004 Focus Areas Resource Status (stop sorting to top of screen when status is changed) Resource Status (stop sorting to top of screen when status is changed) Resource Order Printing Resource Order Printing Pending Request (flag UTF verse New) Pending Request (flag UTF verse New) Aircraft Management Aircraft Management Data Cleanup Data Cleanup

Changes Here or Coming

National Logistics Workshop March 9, 2004 Key Inputs Guiding ROSS for the future 1. Project Charter (Scope, Schedule, Budget) 2. Budget 3. Direction a) NWCG b) Wildland Fire Leadership Council (WFLC) c) Agency 4. Reviews a) National Cost Containment Teams b) National Implementation Review – Northern Rockies c) Southwest National Fire Reviews d) Geographic Area Coordinators and Dispatchers

National Logistics Workshop March 9, / 2005 ROSS Goals 1. Address critical software problems (bugs). 2. Address performance and usability issues. 3. Continue development within approved scope. 4. Address reporting needs.

National Logistics Workshop March 9, 2004 Version Overview Incident may now issue request numbers Incident may now issue request numbers Block numbers Block numbers Pre-cut orders for external organizations Pre-cut orders for external organizations Retrieve requests Retrieve requests Last action column on pending requests Last action column on pending requests Manifesting of CWN crews Manifesting of CWN crews Reminder flag for travel Reminder flag for travel More printing / reporting capability More printing / reporting capability

National Logistics Workshop March 9, 2004 Version 2.0 Overview Release expected late March 2004 Release expected late March 2004 Infrastructure Focus Infrastructure Focus Server hardware replacement Server hardware replacement Network performance review Network performance review System Software Upgrade System Software Upgrade ORACLE 9i ORACLE 9i IBM WebSphere IBM WebSphere Versata 5.5 Versata 5.5 BRIO 8.X BRIO 8.X

National Logistics Workshop March 9, 2004 Version 2.0 Overview ROSS Application ROSS Application Code migration to Versata 5.5 Code migration to Versata 5.5 Application Query Tuning Application Query Tuning Increased Security Increased Security Focus in on hardware performance Focus in on hardware performance

National Logistics Workshop March 9, 2004 Version 2.1 Overview Release planned for mid June 2004 Release planned for mid June 2004 Contract Module Contract Module Add “Agreement” type for use with EERA and other agreement types. Add “Agreement” type for use with EERA and other agreement types. Web Status Module Web Status Module Permit use by government non-dispatch units (e.g. Rural Fire Districts) Permit use by government non-dispatch units (e.g. Rural Fire Districts) Permit remote supervisors Permit remote supervisors Resolve issues with nested supervisors Resolve issues with nested supervisors

National Logistics Workshop March 9, 2004 Version 2.1 Overview Pending request Pending request Fill with new resource (change to restricted by role) Fill with new resource (change to restricted by role) Fill with agreement (incident record only) Fill with agreement (incident record only) Fill with AD (incident record only) Fill with AD (incident record only) Release to home (restricted by role) Release to home (restricted by role) Ordering chain visibility Ordering chain visibility

National Logistics Workshop March 9, 2004 Version 2.1 Overview Search for a Resource (Where's Waldo?) Search for a Resource (Where's Waldo?) Name Requests Name Requests Pending Request Pending Request EFF / AD overhead shown on available tab as default per National Mob Guide EFF / AD overhead shown on available tab as default per National Mob Guide

National Logistics Workshop March 9, 2004 Version 2.1 Overview Edit Request while placed Edit Request while placed Catalog Item can be edited while request is placed, as long as it is not filled Catalog Item can be edited while request is placed, as long as it is not filled Prepositioning Issues Prepositioning Issues Assignment Roster Issues Assignment Roster Issues Roster requests placed to Status-Only Offices that cannot be filled. Roster requests placed to Status-Only Offices that cannot be filled.

National Logistics Workshop March 9, 2004 Version 2.1 Overview Incident Resources – Reassignment of Group Requests Incident Resources – Reassignment of Group Requests Work Load Report Work Load Report Transfer Person (Changing provider for an overhead resource) / IQS Import Transfer Person (Changing provider for an overhead resource) / IQS Import

National Logistics Workshop March 9, 2004 Version 2.1 Overview Existing Report Problems Existing Report Problems Resource Order Form Resource Order Form Data Warehouse Data Warehouse I-Suite Export I-Suite Export

National Logistics Workshop March 9, 2004 By Summer 2005 Aerial Delivered Resource Mgt. Aerial Delivered Resource Mgt. Setting availability by qualification Setting availability by qualification Setting availability group only Setting availability group only Adding finance code by anyone unit in the ordering chain Adding finance code by anyone unit in the ordering chain Creating and filling supply requests Creating and filling supply requests

National Logistics Workshop March 9, 2004 By Summer 2005 Merge Incident Merge Incident Transfer Incident Transfer Incident Reassign Multiple Incident Resources (restricted by role) Reassign Multiple Incident Resources (restricted by role) Move large quantities of resources to another incident. Move large quantities of resources to another incident. Request and fill done simultaneously Request and fill done simultaneously Can be done between to non-local units Can be done between to non-local units

National Logistics Workshop March 9, 2004 By Summer 2005 Reassign Multiple Incident Resources (restricted by role) Reassign Multiple Incident Resources (restricted by role) Move large quantities of resources to another incident. Move large quantities of resources to another incident. Request and fill done simultaneously Request and fill done simultaneously Can be done between to non-local units Can be done between to non-local units Reengineer Catalog Functionality Reengineer Catalog Functionality

National Logistics Workshop March 9, 2004 By December 2005 Security Security Incident Complex Incident Complex Consistency Audits – Part 1 & Part 2 Consistency Audits – Part 1 & Part 2Part 1 Part 2Part 1 Part 2 Refinement of existing capability for usability Refinement of existing capability for usability Maps (more detail) Maps (more detail) More Reports More Reports Software Problems (Bugs, Rework…) Software Problems (Bugs, Rework…) Data Warehouse Data Warehouse

National Logistics Workshop March 9, 2004 FY-2005 Funding Requests Contracts / Agreement Enhancement Contracts / Agreement Enhancement Tactical Aviation Management Tactical Aviation Management IQCS Interface IQCS Interface Hot Site Hot Site

National Logistics Workshop March 9, 2004 FY-2006 Funding Requests Telephone Status Telephone Status Standalone Hot Sync Standalone Hot Sync Draw Down Levels Draw Down Levels Incident Prioritization Incident Prioritization CAD Interface (generic) CAD Interface (generic) Compacts Compacts FIRECODE Interface FIRECODE Interface

Lessons Learned

National Logistics Workshop March 9, 2004 Lessons Learned That darn ROSS!!! Things people said!! That darn ROSS!!! Things people said!! ROSS is responsible for global warming. ROSS is responsible for global warming.global warmingglobal warming ROSS is causing all delays at NICC! ROSS is causing all delays at NICC! George Foreman wants to interface his Cooker with ROSS. George Foreman wants to interface his Cooker with ROSS.

National Logistics Workshop March 9, 2004 Lessons Learned What happened on June 23, 2003? What happened on June 23, 2003? What could have been done different? What could have been done different? What are we doing about disaster recovery? What are we doing about disaster recovery? Share Information Share Information Networks are key Networks are key Adjust business rules Adjust business rules Realign Dispatch Processes in Expanded Realign Dispatch Processes in Expanded

NWCG Incident Based Automation Project

Phase 1Phase 2Phase 3 I-Suite Stabilization and Support Project (IRSS, ICARS, ITS, IAP) Incident Based Automation Strategic Planning Project Incident Based Automation Component Projects Stabilize Application Initiate Change Management Provide User Support Provide Application Maintenance Identify Key Business Areas Conduct Business Area Analysis Conduct Strategic Project Planning Prioritize and Recommend Projects Infrastructure Projects Business Area Projects NWCG Incident Base Automation (IBA) Project Phases FY-2003 / FY-2005FY-2004 / FY-2005FY-2006 and Beyond I-SUITE Operations and Maintenance I-Suite Replaced

National Logistics Workshop March 9, 2004 IBA (Phase I) - Interagency I-Suite Stabilization and Support Project (IISS) 1. Stabilize the existing I-Suite application for use by multiple users at an incident. 2. Add / Finish the Incident Action Plan capability. 3. Initiate a structured user support system (user helpdesk, user guides, and training materials) that meets the availability requirements for incident operations. 4. Initiate application maintenance support to assure application stability.

National Logistics Workshop March 9, 2004 IBA (Phase I) - Interagency I-Suite Stabilization and Support Project (IISS) 5. Initiate a software test and release process that minimizes impact on field operations. 6. Develop and/or update existing training materials for users, Incident Computer Technical Specialists, and trainers. 7. Conduct user training for all groups identified within the Implementation Scope 8. Establish Interagency NWCG IT & data operating standards for use of I-Suite.

National Logistics Workshop March 9, 2004 IBA (Phase I) - Interagency I-Suite Stabilization and Support Project (IISS) Application Scope Application Scope Incident Resource Status System (IRSS) Incident Resource Status System (IRSS) Incident Cost Accounting and Reporting System (ICARS) Incident Cost Accounting and Reporting System (ICARS) Incident Time System (ITS) Incident Time System (ITS) Incident Action Plan (IAP) Incident Action Plan (IAP) Incident Supply System Incident Supply System Incident Merge / Split (IMS) Incident Merge / Split (IMS) General communications and office management software such as , ftp, word processing etc.. General communications and office management software such as , ftp, word processing etc..

National Logistics Workshop March 9, 2004 Incident Based Automation Strategic Planning (Phase II) – Incident Based Automation Strategic Planning (Phase II) – Identify Key Business Areas Identify Key Business Areas Operations Operations Logistics Logistics Planning Planning Support Support Conduct Business Area Analysis Conduct Business Area Analysis Document key business processes that could benefit from information technology Document key business processes that could benefit from information technology Define Business Area Projects Define Business Area Projects Define project scope, benefits, and constraints. Define project scope, benefits, and constraints. Prioritize and Recommend Projects Prioritize and Recommend Projects Select Information Technology Projects Select Information Technology Projects Allocation Resources Allocation Resources

National Logistics Workshop March 9, 2004 Incident Based Automation Project Execution (Phase III) Infrastructure Projects Infrastructure Projects Priority #1 Priority #1 Priority #2 Priority #2 Priority #3 Priority #3 Priority #n Priority #n Business Area #1 Business Area #1 Priority #1 Priority #1 Priority #2 Priority #2 Priority #3 Priority #3 Priority #n Priority #n Business Area #2 Business Area #2 Priority #1 Priority #1 Priority #2 Priority #2 Priority #3 Priority #3 Priority #n Priority #n Business Area #3 –Priority #1 –Priority #2 –Priority #3 –Priority #n Business Area #4 –Priority #1 –Priority #2 –Priority #3 –Priority #n –Business Area #n –Priority #1 –Priority #2 –Priority #3 –Priority #n

National Logistics Workshop March 9, 2004 Messages to Take Home Be Flexible to Change Be Flexible to Change See the Big Picture See the Big Picture Keep Challenging Us (in a Pro-active Way) to Make Things Better Keep Challenging Us (in a Pro-active Way) to Make Things Better Fasten Your Seatbelt and Hang On Fasten Your Seatbelt and Hang On Be Apart of the Success. Be Apart of the Success.

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