Data Analytics and Big Data Utah Perspective John Reidhead, CPA Director, Utah Division of Finance CFO, Department of Administrative Services
Department Level Example – Customer Services Summary Data and Measures Governor’s Office – SUCCESS Program Legislative and Executive Branch – Mandate for Transparency 2.0 Utah Perspective
Dept. Level – Customer Services Summary Key Output and Outcome Measures by Agency DAS initiative for past 5 years Seven Separate DAS Divisions Utah Perspective
Dept. Level – Customer Services Summary Used in Annual Meetings with Agencies to Generate Discussion and Action Items Originally Planned for Monthly Measures Automated and Available in Data Warehouse Currently on an Annual Basis Utah Perspective
Dept. Level – Lessons Learned Reduce the Number of Measures Can customers make a decision or change a behavior with the information? Reduce the frequency to what customers want Utah Perspective
State Level - SUCCESS Statewide Balanced Scorecard Used Several Years SUCCESS Program Replaced Balanced Scorecard in 2013 The SUCCESS Program Seeks a 25% Improvement Over 4 Years Utah Perspective
State Level - SUCCESS Quality * Throughput Operating Expenses QT OE SUCCESS Goal is a 25% Improvement in the Formula/Measure Utah Perspective
DAS – Sample Measures Finance Fleet Utah Perspective
DAS – Sample Measures Facilities Construction Risk Management Utah Perspective
State Level - SUCCESS Uses “Theory of Constraints” Concepts Identify the Constraint Improve the Flow at the Constraint Focus is on Business Processes Utah Perspective
Theory of Constraints “A” 15 Units “B” 8 Units “C” 5 Units “D” 10 Units Input 15 Units Output Question How Many Units Can This Organization Produce???
Utah’s Transparency 2.0 Financial Transparency Website Since 2009 Over 400 participating political subdivisions Continued requests for improvements Expanded Advisory Board Utah Perspective
Utah’s Transparency 2.0 New Funding $500K Per Year New Vision Portal for Government Records Requests Continue to Add Public Records to Web Continue to Add Public Data to Web Utah Perspective
Observations Comptroller’s Role of Data Facilitator vs Analyzer Continued Need for Trusted, Reliable Data The Need for “One Source of Truth” Data Users will Continue to Drive Change Including Changes in Accounting Information Utah Perspective
Questions? John Reidhead,