Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Can you use Lync to Order Pizza? Yes! Mid-way through VoIP Adoption 2016

Lync Options for Premise- based or Hosted Lync Voice PSTN Connection Internal only ACME

Experience tells us… Use both qualified hardware and a qualified service provider

Test, Test, Test Testing is critical for a successful implementation

Lync can be easily tested –Behind firewall –In front of firewall –Transparent view –Or to SBC

Connect direct to ITSP Private IP Address Connect directly to premise firewall Service provider must support NAT

Connect direct to ITSP Public IP Address Connect directly through premise firewall

Connect direct to ITSP Public IP Address Connect without firewall

PSTN Connect to Certified SBC Connect Mediation Server to Qualified SBC Instant Cost Savings via SIP Trunking

Lync Architecture Office 365 Remote Users Federate d Users SIP Trunks PSTN SIP T1/E1 Lync Users Office Web Apps Server Active Directory Server Exchange UM Server Lync Server Mediation Server Survivable Branch Server Edge Server Reverse Proxy Enterprise SBC VoIP Gateway SIP Firewall DMZ

Questions so far…

Elegant PBX Transition Mediation Server Lync Server SIP Active Directory SBC Lync Express 100 VoIP Gateway Lync End Point SIP Trunk SIP PBX T1/E1

Office 365/Lync Express ADFS* DirSync Active Directory Lync Server Mediation Server Edge Server Reverse Proxy VoIP Gateway Enterprise SBC Runs inside Lync Express DMZ Office 365 O365 User Internet Local User

Survivable Branch Server Configured as a Survivable Branch Server WAN HQ Lync Express Enterprise SBC Mediation Server Lync 2013 Registrar Lync End Point VoIP Gateway

What is in Lync Express? Vega eSBC Lync 2013 Server Reverse Proxy Active Director y Edge Server Mediatio n Server VoIP Gateway Windows Server 2012 Lync 2013 Certified

Parts is parts… Network Connectivity SBC/Gateway User Interfaces

Network Detail Routers and Switches

PSTN/ Node Interface

User Interface - Phones i 6725i Snom 300 Snom 370 Snom 710 Snom 720 Snom 760 Snom 821 Dual Use SIP and Lync

User Interface - Phones CX300 CX600 VVX410VVX600 Snom 370 Snom 720 HP i

Headsets USB Wireless Bluetooth Be aware of “rolling chair syndrome”

Financial Options Traditional Leasing Buy Outright Service Bundling $

Comparison

Service Bundling - Example Capital Expense 100 users (100) Polycom CX 500 phones Approximately $27,000 in up front expense (excluding install and professional services) Estimated PRI (2) cost = $600/month Total 3 year cost $48,600 SoSimple 100 users (100) Polycom CX 500 phones NO upfront expense (excluding install and professional services) All hardware warranty included Monthly payment = $1,325 Total 3 year cost $47,700

33 Years of Voice Expertise Lync-in-a-Box Distributor –What does this mean? Our catalog includes tested and qualified phones, gateways, video and USB devices for Lync Qualified SIP Trunking Provider for Lync Server 2013 Why listen to SoTel?