ICT in The Jungle Zambia John Honings 05 november 2009

Agenda Introduction – John Honings IICD (profile – mission) Scope: Africa – Zambia – 3 Projectinterventions  First intervention: OPPAZ (okt 2007)  Second intervention: DOM HBC (Jul 2008)  Third intervention: ZNBTS (Jul 2008) Lessons learned

Who am I ? John Honings Projectmanager Consultant Senior Married, son and a daughter Creative, Curious, Committed Conductor, Photographer, Painter… Worked for:j Altran (Gyata Management Consultancy) Lucent Technology (AT&T) Coopers & Lybrand (informatieman.) Volmac Toptraining

Why did I end up in the Jungle? IICD sends Consultants and other ICT resources to Africa for short projectinterventions Altran is partner of IICD and gives their ICT staff opportunity to get involved in IICD projects IICD has good concepts and policy how to act in developing countries My big Curiousity

IICD International Institute for Communication & Development

IICD Independent non-profit organisation specialised in ICT for development founded by the Ministry of Foreign Affairs (1996) Currently involved in Bolivia, Burkina Faso, Ecuador, Ghana, Jamaica, Mali, Tanzania, Uganda and Zambia : with 130 projects Focussing on livelihoods (agriculture), education, health, governance and environment Financially supported by DGIS, DFID, SDC, Cordaid, Hivos and PSO

IICD - Mission IICD’s mission is to assist developing countries to realise locally owned sustainable development by harnessing (benutten) the potential of information and communication technologies Compared to others IICD differentiates itself from other organisations in the field of ICT4D through its holistic approach and business-like attitude towards local partners

IICD - Goals IICD’s mission is supported by the following goals: Empowering local organisations and stakeholders to make effective use of ICT on their own terms Catalysing lessons learned and sharing knowledge on the use of ICT in a development context

IICD - Objectives Awareness To make local partners aware of the possibilities of modern and traditional media to alleviate poverty and to realise sustainable development on their own terms Embedding To embed ICT as a tool for sustainable development in policies on a national or sector level Knowledge sharing To stimulate knowledge and information exchange on ICT and sustainable development on a local and international level

Two projects Two consultants selected John Honings Zambia OPPAZ Maarten Schroeders Tanzania Telecenters

First thoughts & Preparation How will ICT work in Zambia (knowledge, network, equipment, costs)? Where can I buy a book about Zambia? I like the new experience and will go for I(C)T! Introduction to IICD and the targeted projects Gather information about target country (Zambia) Medical protection (hepatitis malaria etc.) Documents / visa / flight schedule….. Conference call with Partners IICD in Zambia Jumo

Zambia – Where is that country?

Zambia (interventions) Mongu ( DOM HBC ) ( ZNBTS ) Lusaka ( ZNBTS ) ( OPPAZ - weekend )

First intervention OPPAZ - (Lusaka)

OPPAZ - collecting data for certification First intervention (oct-2007) Information Analyses Information Modeling & System Specifications Website development (Prototyping) Knowledge sharing (with OPPAZ & Open Source Initiative Zambia)

ICT in the Jungle – Grocerystore ?

What can I do, in just one week? 17 With ICT in Zambia?

ICT in Zambia? 18 T rees C arwash I nteresting people

19 My first intervention in Africa! - Lusaka I was impressed by the natural environment, but especially by the people !

20 The office of OPPAZ in Lusaka Were the action was!

21 OPPAZ inside! Just another small office

22 The Zambian experience OPPAZ staff members

23 The activities & results Info Analysis Structuring Input forms Construction Prototype Database Model

24 The OPPAZ experience Discussing the design for the OPPAZ solution with local open source developers

25 The OPPAZ experience Presentation at OPPAZ boardmeeting

26 The OPPAZ experience Developing new OPPAZ website

27 The OPPAZ experience Chairman & members OPPAZ board of trustees

28 The OPPAS experience There are procedures & Training facilities

29 The OPPAZ experience Internet acces (open air) & Acces (open doors) In Lusaka there is …….

30 The Zambian experience Cars & supermarkets They have …….

31 Conclusion Teamwork & partnership There can be results through…….

Second intervention DOM HBC - (Mongu)

Travel beauty and beasts

ICT in the Jungle – Firewall ?

Diocese Of Mongu - Home Based Care Second intervention (jul-2008) Information Gathering Analyses Information Modeling & Functional Design – Patient Information System Infrastructure Requirements Knowledge sharing (with DOM HBC & Open Source Initiative Zambia)

ICT in the Jungle – Information Analyst ?

ICT in the Jungle – Facilitymanager ?

ICT in the Jungle – User Interview

Knowledge sharing Education

Knowledge sharing Losi - English

Partner Diocese Of Mongu HBC Working conditions Sister Letitia

Third intervention ZNBTS - (Mongu+lusaka)

ZNBTS ( Zambian National Blood Transfusion Services ) Third intervention (jul-2008) Information Gathering Analyses Information Modeling & Functional Design – Donor Information System Coaching Projectmanagement – Infrastructure analyses Knowledge sharing (with ZNBTS & Open Source Initiative Zambia)

Partner : Zambian National BloodTransfusion Services Working conditions Dia Kumwenda

Lessons Learned? Me > Both ways < Partners

Lessons learned Valuable people, committed at first but there is a need for strong follow-up Appointments (projectmanagement) Valuable resources accept positions abroad after being trained Need to understand the way life is organised in the specific country (influence of “ chiefs ”) etc. Impact that diseases illness (of familiymembers) have on business Business – ICT should work as one team Jumo

Teddy Nyambe - Open Source Innitiative (OSI) "ICTs in Africa present an opportunity for development both in areas of good governance, social and economic development however the challenge is lack of infrastructure and technical skilled human resource to develop and support projects" For me as usual John, I believe technology is what will make a difference and close the gap between the rich counties and the developing ones! Teddy L Jumo

Nchimunya Hamakando (OSI) ICT in Africa is developing, though still lagging behind partly due to unavailability of equipment which I think is as a result of high cost of equipment and services. Most people don't earn much yet equipment and tools are more expensive than they are in developed countries. Some schools have modern computers while others may have outdated machines or non at all. Most people who completed their High School before 2002 and those that didn't complete High School at- all may not get the chance to learn to use or even learn about ICT to it's fullest because they don't know the potential thereof. Nchimunya Jumo

Simon Mugala (former OSI) People in africa generally and zambia in particular are discovering how ICT tools are enhancing their quality of life and easing there input in making things done. this realisation has brought about both social and business opportunities for people in ICT fraternity and other fields. the application of ICTs have been hampered by many challenges in africa to mention a few, redtape from authority who are mainly policy makers, and a lot of lip service from them and little action, luck of capacities for implementors of ICTs, luck of resources such as capital. with such challenges yet we have seen a growing number of ICTs projects and endeavors suceed. this gives us hope and belief that with a lot of effort we will surely accrue the benefit of using ICTs. with kind Regards from Bishop of Mongu. Jumo

Thank you? Any Questions?