Human Resource Management & Organisational Development By Dr Amanda Marshall-Ponting – licensed under the Creative Commons Attribution – Non-Commercial – Share Alike License http://creativecommons.org/licenses/by-nc-sa/2.5/

Learning outcomes On completion of this module you will be able to: Understand the impact the main schools of management thought have had upon human resource management Reflect upon the impact of different reward management approaches on staff motivation and retention Understand the recruitment and selection process Critically evaluate theory in the context current of practice

HRM & organisational development: Subject focus Power Discussion: Different types of power; power and motivation Motivation Models: Herzberg’s two factor theory; Maslow’s hierarchy of needs Discussion: performance Management theory Models: Fayol’s principles of management; Taylor’s scientific management; Weber’s bureaucratic management; Mayo’s Hawthorne Works experiments; Drucker’s management by objectives Discussion: Productivity; motivation; performance Recruitment, selection & retention Discussion: recruitment process; retention & turnover; performance incentives; reward management; motivation Appraisal Discussion: performance standards; employee development; good practice for appraisers; appraisal approaches

Structure of the learning materials Introductory presentation Stage 1 Presentation Background reading Stage 2 Reflective questions Supplementary reading Stage 3

Using the learning materials Recommendation: Work through activities in stages 1, 2, and 3 in sequence The exercises and supplementary reading in stage 3 will be more meaningful if you complete stages 1 and 2 first

Using the learning materials Recommendation: Work through activities in stages 1, 2, and 3 in sequence But you can choose the order in which you complete the activities in each stage

Using the learning materials Recommendation: Work through activities in stages 1, 2, and 3 in sequence You might want to complete the exercises as you work through the background document or at the end

Using the learning materials HRM & performance management: Background These dimensions are linked with motivation and performance and should be considered in relation to this but it should be recognised that the extent to which a person will respond to improves in these factors will depend upon their level of ‘growth need’.   4.0 EMPLOYEE APPRAISAL Performance management and appraisal form a key part of a company’s drive for high performance and competitive advantage through the setting and monitoring of individual goals for employees and aligi HRM & performance management: exercises EXERCISE: You can reflect upon staff motivation and incentives by completing the exercise in section 2 of the exercises document and the answers can be found in section 2 of the Solutions document. 1. REFELCTIVE EXERCISE: STAFF MOTIV Reflective exercise: Why do you think that sta Industries than others? Make a list of the diffe variations HRM & performance management: solutions The background document identifies the points at which the content specific exercises could be completed 1. REFELCTIVE EXERCISE: STAFF MOTIV

Using the learning materials Hackman, J.R. And Oldham, G.R. (1976) Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16, pp 250-279 Raiden, A.B., Dainty, A.R.J. And Neale, R.H. (2006) Balancing employee needs, project requirements and organisational priorities in team deployment. Construction Management and Economics, 24, pp 883-895. The supplementary reading can be completed prior to tackling the exercises or afterwards