New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System) World Library and Information Congress: 75th IFLA General Conference and Assembly "Libraries create futures: Building on cultural heritage" Milan, August 2009

ANKOS (Anatolian University Libraries Consortium) ANKOS Collaboration Research Group KITS; Interlibrary Loan Tracking System Statistics of KITS IFLA World Library and Information Congress, Milan, August 2009 Conclusion – Problems, Suggestions and Future Outlook Agenda

IFLA World Library and Information Congress, Milan, August 2009 ANKOS (Anatolian University Libraries Consortium) Established in members 63 Databases (1234 Agreements) 6 Steering Committee Members 6 Working Groups, 1 Research Group 24 Liaisons Economic online access to knowledge, professional communication, provide a forum Economic online access to knowledge, professional communication, provide a forum

IFLA World Library and Information Congress, Milan, August 2009 ANKOS Collaboration Research Group Founded members from 4 different institutions Staff Exchange Program (done) National Resource Sharing Guideline (done) National Resource Sharing Guideline (done) KITS (Interlibrary Loan Tracking System) Subjects Focused

IFLA World Library and Information Congress, Milan, August 2009 KITS; Interlibrary Loan Tracking System General Characteristics of KITS On-line filing system Request monitoring screens for books and articles Detailed statistics for book/article requests Manual and/or copy-paste entry option for the MARC records of book requests Ability to add special notes in any stage of the request, and if necessary, to send s to librarian’s mailboxes Possibility to send detailed information about the requests to the requester users, when needed

All the ILL operations and processes will be centralised Standardisation of ILL procedures in Turkey Getting detailed statistics on a national basis Production of data for the Libraries’ acquisition policies IFLA World Library and Information Congress, Milan, August 2009 The outcomes of the KITS system KITS; Interlibrary Loan Tracking System

Data model of KITSKITS Workflow IFLA World Library and Information Congress, Milan, August 2009 KITS; Interlibrary Loan Tracking System

Before KITS –Print Forms Fax Post Phone call –No centralisation –No standardisation After KITS –On-line communication –No Print forms –Centralisation –Standardisation –Getting detailed statistics –Easy usage –Time saving –High performance –Service quality IFLA World Library and Information Congress, Milan, August 2009 KITS; Interlibrary Loan Tracking System

IFLA World Library and Information Congress, Milan, August 2009 KITS; Interlibrary Loan Tracking System Current State of KITS, Distribution of Members over Turkey

IFLA World Library and Information Congress, Milan, August 2009 Statistics of KITS Number of KITS Members Categories of KITS Members Daily, Weekly and Monthly Opreations Total Requests, Requests Met, and Requests not Met Request and Loan Statistics (Top requesters and lenders) Net Lenders Service Time for Requests Number of Requested Materials Type

IFLA World Library and Information Congress, Milan, August 2009 Figure 1.KITS Members Statistics of KITS Figure 2. Categories of KITS Member Libraries

IFLA World Library and Information Congress, Milan, August 2009 Figure 3. Number of KITS MembersFigure 4. Number of Monthly Operations in KITS Statistics of KITS

9/19/2015 IFLA World Library and Information Congress, Milan, August 2009 Statistics of KITS Figure 5. Total Operations

IFLA World Library and Information Congress, Milan, August 2009 Statistics of KITS Figure 6. Top 10 Requester Libraries Figure 7. Top 10 Lender Libraries

IFLA World Library and Information Congress, Milan, August 2009 Figure 8. Net Lending of Member Institutions Statistics of KITS Figure 9. Turnaround Time

IFLA World Library and Information Congress, Milan, August 2009 Conclusion – Problems & Suggestions KITS is being developed by a group of dedicated volunteers that have started their journey for team work, instead of individual efforts, Use of KITS by 75 member institutions during the pilot application, has given great pleasure to the developers, The ideal goal is to carry out interlibrary resource sharing operations through the national union catalog, Some of the key institutions among the main suppliers (that also have an important place for their collection among the libraries in Turkey) did not participate to the KITS KITS application has achieved the abovementioned goals considerably: Processes are recorded, Service quality has been improved A standard application has been implemented Some of the KITS members have carried out their first ILL operation over the KITS platform, The KITS project continues on national level by the participation of new members after the pilot application was completed on April the 30 th, 2009

IFLA World Library and Information Congress, Milan, August 2009 Future Outlook Use of KITS by all university libraries in Turkey Permanency of KITS Support for union catalog International collaboration & integration National conference for dissemination and evaluation Filing an application for a Turkish standard (TSE, Institute for Turkish Standards) User feedback and suggestions for improvement Agreement with Shipment Companies

IFLA World Library and Information Congress, Milan, August 2009 Ayhan Tuglu (Bahcesehir University) Mehmet Manyas (Sabanci University) Sema Celikbas (Istanbul Technical University) Zeki Celikbas (Istanbul Technical University) Ertugrul Cimen (Kadir Has University) THANK YOU