UNE to SPA Access Project Management October 10, 2005

Interconnection Services 2 UNE to SPA Access Project Management Overview The purpose of this overview is to familiarize customers with Access Project Management’s role and the process flow to convert circuits from Unbundled Network Elements (UNE) to Special Access (SPA) during “no physical work required” conversions.

Interconnection Services 3 UNE to SPA Access Project Management Overview cont. Access Project Management Assists customers during the UNE to SPA conversion 15 or more circuits will qualify for Project Management assistance Oversees the entire order flow Provides status feedback to customer Negotiates project quantities and timelines

Interconnection Services 4 Project Flow Each project will include 4 project stages Planning Initiation Execution Closeout

Interconnection Services 5 Project Planning Customer provides circuit conversion list to BellSouth CLEC Care Local Support Network Sales Engineer CLEC Care provides circuit conversion list to Project Management Circuit conversion list must remain unchanged throughout the project (no additions)

Interconnection Services 6 Project Planning cont. Account Team, CLEC Care, Project Manager, and Customer Conduct Scope call Review list of circuits Do we want to reuse the serial ID? Example: 22.HCFU SB to 22.HCGS SB Advise of unique requirements Define Project Scope

Interconnection Services 7 Project Initiation Project Manager Builds Project Package Conducts Kickoff call Introduces project to BellSouth internal team Negotiates quantities and timelines Advises team of unique project requirements Confirms project

Interconnection Services 8 Project Execution DS0/DS1 ICSC (Interexchange Carrier Service Center) Builds Master ASR Project Manager Builds spreadsheet Sends spreadsheet to PTOPS (Project TASKMATE Order Processing System) Advises PTOPS to reuse or not reuse the serial ID

Interconnection Services 9 Project Execution cont. PTOPS Issues (1) disconnect and (1) add order per circuit ICS Mechanization Monitors for order design If designed, the program deletes work steps to ensure circuit is not taken down by a field technician Creates a records only work step to update the Central Office (CO) design records

Interconnection Services 10 Project Execution cont. DS0/DS1 ICSC Clears fallout from PTOPS Project Manager Updates customer and team with the orders and due dates (Customer will not receive a FOC when using PTOPS. The project spreadsheet will act as the FOC.)

Interconnection Services 11 Project Execution cont. CPG (Circuit Provisioning Group) Designs the disconnect order Designs the add order ACAC (Access Customer Advocate Center) Ensures work steps are canceled Verifies designs (ensures the add order reuses the disconnect design) Completes the add order on due date (DD) CWINS (Customer Wholesale Interconnection Network Services Center) Completes the disconnect order on DD + 1

Interconnection Services 12 Project Closeout Project Manager Ensures all orders complete and purge to billing Sends Project Closeout to Customer and Team

Interconnection Services 13 Project Execution (DS3) DS3 PTOPS does not issue the service orders ICSC Issues orders from spreadsheet WMC (Work Management Center) Deletes work steps to field

Interconnection Services 14 UNE to SPA Project Summary Same overall flow for DS0/DS1 and DS3 Planning Initiation Execution Closeout

Interconnection Services 15 DS0/DS1 vs. DS3 Project Flow DS0/DS1 uses mechanization to issue the orders DS0/DS1 uses mechanization to delete the work steps DS0/DS1 Adds are auto-test eligible (BellSouth will load the Project ID into the testing platform to ensure auto-testing is not performed) UNE to SPA Project Summary cont.