Libraries Transforming Communities Rich Harwood Founder and President, The Harwood Institute for Public Innovation

Now more than ever People are looking for trusted organizations Safe, neutral space Boundary spanning We Need Libraries

Deep affection for the community Highly pragmatic Willing to take risks Public Innovators

An Institutional and Professional Shift in Orientation from Internal to External Turning Outward

1)Community Ownership 2)Strategies that fit 3)Sustainable Enabling Environment 4)Impact and Belief 5)Narratives 5 Keys

Engage the community in a fundamentally different way The problem with “problems” and visioning exercises Shared aspirations Community Ownership

Local context What space do you occupy? Stages of community life Strategies That Fit

Underlying Conditions Public Capital Sustainable Enabling Environment

Impact and Belief The intangible factor

The great hidden factor The story a community tells about itself Shapes people's mindsets, attitudes, behaviors, and actions Narratives

Libraries Transforming Communities Strengthening librarians’ roles as core community leaders and change-agents What We’re Doing with ALA

Tools and Resources for Libraries – bit.ly/transforminglibraries The Harwood Public Innovators Lab – Oct Blog & E-Newsletter – Sign up to learn about current thinking and #turnoutward How You Can Begin