Produce Ms. Bridget Bennett Produce Specialist DeCA East

Produce News DeCA Form 10-21 Product Inspection Report (produce) has been replaced Produce Inspection Worksheet Email to: Produce Worksheet East (global address book) And the appropriate Vendor : MPG, bkolenda@mproducegroup.com Fresh Express, brian@mrlogistics.com Global sales, cliff.melton@globalsalesinc.com C&C, nick@ccproduce.net Contract Specialists are monitoring vendor performance via worksheets All deliveries, all non conformances, are important. Minor temperature changes were made on the form for the processing room. 55-68? Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

What to do and How to Do It Produce News DeCA Form 40-132 Commissary Orientation/ OJT Program Complete “core taskings” at initial orientation Employee and supervisor must sign and date Additional training is work in progress What to do and How to Do It Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

Produce News Manager Special Signs Extra Savings = Manager Special Sign Manager Specials can be your promotions with a mark up. Promo/manager special signs are currently being sent via email Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

Merchandising Plan o Gram Guide Entire department twice/year Spring Fall Specific category As needed, when reduction in sales occurs, affects by weather, add new items Holidays Tables can be rearranged weekly, consider the flow of the department. Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

Merchandising Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

Merchandising Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

Merchandising Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

Merchandising Weekly Promotions Signage/Price Points Front of the department/Prime location Up to 25% of the sales Pre-booking, give it some thought Sell down last week’s product to ensure timely price change for new promotions Signage/Price Points Mark as Manger’s Special Multiple pricing (2 for $4, etc.) Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

Produce News Bagged Salad Program Inspection Worksheets are required, SAME poc’S How are you tracking salvage? How about reductions? Salvage should be paid weekly, unless a very small store, then bi-weekly 80% Primary 20% Secondary (Top 10 items) 100% guaranteed NO MARK UP !!! Weekly roll up A detailed pre-roll should be sent to appropriate contacts Fresh Express brian@mrlogistics.com Dole cliff.melton@globalsalesinc.com Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

Accountability / IG TIPS Use order guide worksheet to inventory what is on-hand before the order is placed. Is the product being dated and rotated upon delivery? Are there numerous delivery dates on one item? What quality is coming in the back door? Is it the standard we expect? Are we in checking 100%? Are we spot checking quality? Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

Accountability / IG TIPS 24 hours to get credit (Important) How are credits being tracked? All areas have a large range of credit percentages What’s your guidance? Are you monitoring this? Price by invoice Electronic catalog is a tool It is our responsibility to check all weights/counts and case price on your invoice against Produce Pricing System (PPS) and order guide. What’s coming in your back door? If it is coming in bad and it is not the standard that we expect? Make this a daily task by other than someone who is receiving. Receivers can get in a hurry and concentrate more on the accuracy of the invoice than checking the quality. Once the 24 hour window is missed so is your opportunity to receive credit. Our stores show a very large range of rejects and requested credit from our produce vendors. When you look at a general area and the product is coming from the same destination it makes you wonder. HMMM…….Do we all have the same standards? Put out some guidance as to what you expect. How are you tracking your credits? Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

Accountability / IG TIPS Print PPS active list and PLU for departments 60, 65, 66 weekly Bump the 2 reports against each other; clean up PLUs. Have the MSC office delete any items not currently in department. Don’t give the cashiers any additional options to key the wrong code Use the Master PLU to check prices on the floor, not the PPS active list. Require cashiers to enter quantity on items sold by “each” PLU report: 4 = weight items 7 = each items, stops cashier to enter quantity. (Both of these reports can be ran in PLU order), It is quicker than you think. (This does not include one day of NIS) Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

Accountability / IG TIPS Is produce manager checking price changes done by MSC? Check at register or request the maintenance report from MSC Review your sales movement Pick an item, calculate what was brought in and what sold for a week. Post a log at the dumpster for throw aways They make keying errors as well. Get that report. Who is double checking the prices posted on the sales floor? A second set of eyes should be reviewing the prices posted. Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

Accountability / IG TIPS Use your block numbers, S.A.L. daily Many receipts are being combined on the VRGC Balance your VRGC weekly Control the department, take ownership Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

Accountability / IG TIPS Master PLU List Public Folders Store Library Marketing Business Unit (MBU) Produce PLU’s Must be using/ready for CARTS Missing PLU’s Alan Flowers Currently considering new options for CARTS conversion purposes. Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

Accountability / IG TIPS Clean invoicing Maintain receivers copy for department records Must be signed by driver and receiver Manual call number Run a ROR, There will be no items/UPC’s associated with it Transfer call number to the ROR Transfer dollar amount to the ROR Sign Scan to ACS along with invoice Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

Accountability / IG TIPS Sanitation Sweep ANY spills immediately Clean floors daily with authorized component. Difference between detergent/sanitizer Clean/sanitize refers and processing rooms weekly. Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

Accountability / IG TIPS Sanitation Clean/sanitize worktables daily Clean/sanitize tools, etc. throughout the day (1 oz. bleach/1 gallon H20) Thoroughly clean/sanitize ALL display cases/tables once a month Cleaning schedule Grid the entire department Assign daily projects Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

Accountability / IG TIPS Produce Pricing System Identify problems Help Desk Toll Free 1-877-332-2471 Heat ticket Michael Brown, HQ 804-734-8399 Produce Pricing System Manual Cheat Sheets Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

New Equipment

New Equipment

Supplies PHOTO REAL REGULAR AND ORGANICS WWW.WPSIGNSYSTEM.COM Patrons, Workforce and Stakeholders working together to create “Raving Fans!”

Contact Ms. Bridget Bennett Questions ? Contact Ms. Bridget Bennett Produce Specialist DeCA East DSN 687-8110 bridget.bennett@deca.mil