Friday, September 20th

Q & A Bryan Schreifels

Staff Fitness Website Nikki Wolf

New Program! Staff Fitness Website Staff Fitness Website (fitstaff.live2bhealthy.com) Staff Fitness Resources (franchsie.live2bhealthy.com)

Staff Fitness Bryan

Self Starter Program - FREE FREE to all current community contracts: One time meeting review program with the staff – Q & A If community provides equipment – they can purchase through L2BH Regional Owner Trainer involved $80 - $100 a session

On-Site Program- PAID PAID – includes a trainer: sample Joe Bettencourt 3 sessions a week $960 - $1200 per month ($80 - $100 per session) 2 sessions / week $800 per month 1 session / week $500 per month If we are currently doing a senior fitness class discount for having a 2 nd class

Fed Ex Jerry Czepa

Retention Barry & Terry Scott

You Landed the Contract! The Hard Work Starts Now..

“ The more you engage with customers the clearer things become and the easier it is to determine what you should be doing” John Russell, President, Harley Davidson

Customers Owners/Directors Class Participants Families Community Staff

Owners / Directors Bottom Line Numbers Participation Report Test Results Professional Presence Feedback Class Participants Families Staff “Well done is better than well said.” - Benjamin Franklin

Class Participants Looking for fun, social experience Encouragement & touch Appropriate Challenge Respect Reward “I won’t complain, I just won’t come back.” - Brown & Williamson Tobacco Ad

Families Want parents to be active (safely) Positive Social Interaction Neighbors Caretakers Service Providers Response to problems / issues “They don’t care how much you know until they know how much you care.”

Staff Want a break Class time Renewed Independence & Mobility Appreciation

What we do: Barry: Regular Contact with Owner/Directors o Networking o Class/Testing o Check-in calls and Appointments Terry: Visit each class once per week o Face time with trainers o Visit participants o Visit new residents o Visit inactive participants Check in with directors & staff

“There are no traffic jams along the extra mile” - Roger Staubach

Sponsorship Chris Pipkin & Mike Pap

Which came 1 st ? The chicken or the egg?

Part·ner·ship: An agreement between likeminded individual for mutual benefit.

Step-by-step process to building your partner/sponsor network 1.Create a list of possible sponsors / partners 2.Do a drop-by leaving a brochure and introduction letter 3.Call and make appointment.

Step-by-step process if you have sponsor/partner leads from your community sales meetings 1.Have community provide a list of the companies that provide a product or service to their community or residents 2.Do a drop-by leaving a brochure and introduction letter 3.Call and make appointment (let them know you want to meet in regard to their customer).

Letter to Sponsors Sponsorship Letter Sample

Marketing Tools for Sponsorship Flyers/Posters Postcards Flyers/Posters

Marketing Tools for Sponsorship Posters – Once the class is started

Sponsorship Program Benefits Partial Class: 1 hr. sessions – 3x per week  In-Class poster with sponsor logo  Sponsor logo on all class announcement material  Sponsor can offer class to their customers  Mentioned at open house events  Featured as a Sponsor on our Website  Social Media attention  Advertising in Newsletter  100% Tax Deductible Receipt** ** Only applies to communities that are Non Profit Corporations Partial sponsorships will share advertising attention with other partial sponsors of the same class. By request, we will share:  Pictures of classes & participants  Receive Test Results  Testimonials from participants and community

LUNCH

Open Forum Bryan Schreifels

Contest Winner Celebration Cory Czepa

3 rd Place Winner! Josh & Nancy Lewis Prize: 25 Live 2 B Healthy Senior Fitness DVD’s! “Success is not a matter of chance, but a matter of choice.” - Unknown

2 nd Place Winner! Chris & Tina Pipkin Prize: 25 Live 2 B Healthy Senior Fitness DVD’s! 10 Pedometers ( staff fitness ) 10 Water bottles (staff fitness)

1 st Place Winner! Greg Springman & Jerry Czepa Prize: 25 Live 2 B Healthy Senior Fitness DVD’s! 15 Pedometers (staff fitness) 15 Water bottles (staff fitness) 1 Professional Sports Jersey (team of choice)

2014 Vision Cory Czepa

2014 Vision Double Your Business SilverSneakers will be much more prevalent Non Traditional locations Contests Staff Fitness Program Sponsorship Program Continued conversations with regional & national senior corporations Doubling the number of franchise owners “Success is a journey, not a destination, the doing is often more important than the outcome.” – Arthur Ashe

Thank you! Happy Birthday Celebration! (elective at own expense) Horse & Hunt Club – 6:00 p.m th St E Prior Lake, MN Dessert at Cory’s house, Prior Lake 8:30 p.m.