Ellen Meyer Senior Manager Global Occupational Health Programs Pandemic Preparedness: Corporate Planning Process
Corporate Planning Process June, 2006 Page 2 Seagate has been concerned with the increasing opportunities for a pandemic to develop influenza to develop Pathogenic avian influenza virus (H5N1) uncontained Opportunities increasing for a “new” influenza virus that will be easily transmissible (far greater than SARS) Evolution of the pandemic “threat” cannot be predicted and early warning systems are weak Preventative intervention is possible but untested - No vaccine now – could be available 3 to 6 months once new virus has emerged Reduction of illness severity/mortality impeded by inadequate medical supplies - Anti-viral treatment medication is and will be in limited/controlled supply (Tamiflu, Relenza) Pathogenic avian influenza virus (H5N1) uncontained Opportunities increasing for a “new” influenza virus that will be easily transmissible (far greater than SARS) Evolution of the pandemic “threat” cannot be predicted and early warning systems are weak Preventative intervention is possible but untested - No vaccine now – could be available 3 to 6 months once new virus has emerged Reduction of illness severity/mortality impeded by inadequate medical supplies - Anti-viral treatment medication is and will be in limited/controlled supply (Tamiflu, Relenza)
Corporate Planning Process June, 2006 Page 3 Global operations: > 50,000 workers in 15 countries Large workforce in Asia Frequent business travelers to/ through/from Asia Outbreaks in poultry have occurred in areas near Seagate operations Employees raise fowl at home or are in close proximity to fowl in villages and at markets We’ve been actively monitoring this evolving situation since 2003
Lessons from the SARS outbreak laid the foundation for planning Business continuity isn’t just about an “event” Preparedness for communicable disease response is as critical to operations as any other business continuity risk “It takes a global village” A tiered management infrastructure (Executive, Global, and Local) is essential Critical: Clear lines of authority and decision-making must be established and widely understood Talk…. Talk….. Talk…. Critical need for early and regular communication with a variety of audiences using multiple methods of delivery No room for interpretation Situation management protocols must be clearly written and easily understood by all who must implement Where is everyone??? Must have the ability to identify and communicate with travelers at any given time as the outbreak unfolds Expect the unexpected Spread of disease and associated issues is largely unpredictable Level of effort required is more than anyone can ever anticipate!!
Corporate Planning Process June, 2006 Page 5 Worldwide impact of a pandemic requires global planning…… and local action Site Teams - Implement policies, procedures, “local” communications - Manage ad hoc concerns/ cases - Escalate issues to Global Team - Monitor/Liaise with local public health - Execute site-specific business continuity plans Global Team - Daily monitoring and risk assessment - Develop/issue policies, procedures - Global/local communication - Resource procurement/deployment - Business continuity planning guidance - Review/approve global & functional continuity plans - Address case-by-case situations - Management - EHS - Communications - Risk Management - HR - Security - Procurement - Travel Team Representation Executive Management “Plan globally…… act locally”
Corporate Planning Process June, 2006 Page 6 Plans and control measures must reflect the most current information available to ensure the well-being of a global workforce Regular participation in meetings and professional forums with other multinational companies
Corporate Planning Process June, 2006 Page 7 Site actions will be influenced by local public health plans High (H) Significant impact to Seagate and/or very limited remedial action taken to date Medium (M) Moderate impact to Seagate and/or partial remedial action taken to date Low (L) Minimal/no impact to Seagate and/or remedial action already taken IO Information only, no action required Strategies for infection containment, communications and other requirements may impact local business We expect each site to fully understand local public health plans and assess impact to Seagate employees and business: General planning Disease surveillance Health care during pandemic Infection control measures for ambulatory health care (for sites with clinics/occupational health offices) Criteria for “suspect” case definition Community disease control and prevention measures Managing travel-related risk of disease transmission Vaccine and antiviral drug distribution Planning and communications with local business
Corporate Planning Process June, 2006 Page 8 Business continuity strategies must include predicted pandemic conditions : Planning Considerations: A Pandemic Wave (from symptoms appearing in an initial group of humans to the final group in an affected area) is expected to last 7-8 weeks Access to workplace may be limited; personnel may not want to/be able to leave their homes Will affect Seagate employees as well as those employees of suppliers, service companies and the public sector essential to support your site operations and processes Will likely affect different areas/regions/countries at different times Typical routes of transportation and distribution may be overloaded or unavailable for periods of time Current “just in time” plans will likely be insufficient Customary processes for procurement and availability of cash may be impacted
Corporate Planning Process June, 2006 Page 9 A pandemic will affect different areas at different times requiring a risk/threat-based plan and response Pandemic PhaseRisk DescriptionPhase Interpandemic New virus in animals, no human cases Low risk of human cases from animal transmission 1 Higher risk of human cases from animal transmission 2 Pandemic Alert New virus causes human cases No or very limited human- to-human transmission 3 Increased human-to- human transmission 4 Significant human-to- human transmission 5 Pandemic Efficient and sustained human-to-human transmission 6 Action Level Affected Country Affected Region Other Control Measure Required Advisable Optional Affected Country: Human transmission occurring in a country where Seagate has operations Affected Region: Human transmission occurring in a *region where Seagate has operations Other: No human transmission occurring in a country or region where Seagate has operations * Region = defined for this purpose as Asia, Europe, N. America WHO pandemic phases are used as a basis for action levels
We’re systematically stepping through the planning process Pandemic LevelActions Pandemic Alert Level 3 no human-to-human spread - Global/local team infrastructure, planning, response protocols - Daily global status monitoring and risk assessment - Internal avian flu website - Executive management and employee communications - Awareness Materials: employee, traveler, food safety, customer, supplier - Global hygiene campaign (respiratory, handwashing) - Seasonal flu vaccine - Onsite screening equipment, protocols and readiness plans - “Work from Home” readiness - HR policy adjustment - Stockpile personal protective equipment, cleaning materials - Control of bird roosting areas - Business, site operational and departmental continuity/contingency planning - Tabletop drills Pandemic Alert Level 4 Small clusters – H-T-H Additional to Level 3 – implement control measures per plan - Travel restrictions - Update awareness materials and re-communicate - Cleaning and disinfection protocol implementation - Implement personal protective equipment - Social distancing measures - Phone triage/case management - Work restriction protocol - Point of entry screening (employee, contractor, visitor) Pandemic Alert Level 5 Large clusters – H-T-H Additional to Level 4 - Adjust control measures as needed - Increase employee communications and control measures awareness Pandemic Alert Level 6 Increased/sustained H-T-H Additional to Level 5 - Adjust control measures as needed - Increase employee communications and control measures awareness