September 2008 The Lithuanian Statistical System THE LITHUANIAN STATISTICAL SYSTEM Algirdas Šemeta Director General of Statistics Lithuania

September 2008 The Lithuanian Statistical System CONTENT MAIN INDICATORS OF LITHUANIA HISTORY OF STATISTICS LITHUANIA THE LITUANIAN STATISTICAL SYSTEM ACHIEVEMENTS FUTURE PLANS

September 2008 The Lithuanian Statistical System MAIN INDICATORS OF LITHUANIA (2007) POPULATION (MILL.)3.4 VILNIUS (THOUS.)555.7 TOTAL AREA (THOUS. SQ. KM)65.3 LIFE EXPECTANCY FEMALES77.2 MALES64.9 UNEMPLOYMENT RATE, % 4.3 GDP CHANGE, %8.8 GDP PER CAPITA (EUR)8300 ANNUAL INFLATION, % 8.1 REAL EARNINGS, %17.7 DEBT(% OF GDP)18.2 DEFICIT ((% OF GDP))-0.3

September 2008 The Lithuanian Statistical System MILESTONES IN THE HISTORY OF LITHUANIAN STATISTICS 1528 Farmers Census first mentioned in historical sources 6 September 1919 Establishment of the National Statistical Office 1923 Law on the Population Census 1930 Law on Statistics 1940–1990 Period of Soviet Statistics 18 April 1990 Foundation of Statistics Lithuania 1993 Law on Statistics (amended in 1999) 1995 Common Declaration between Eurostat and Lithuania, Latvia and Estonia signed

September 2008 The Lithuanian Statistical System MILESTONES (continued) 1998Website of Statistics Lithuania created 2000Negotiations Chapter 12 on ‘Statistics’ for the membership in the EU closed 2001Population and Housing Census 2002E-reporting system 2003Agricultural Census 2004Accession to the EU 2005 Regional reform completed – process-oriented activities 2006 Web-based free of charge dissemination system 2007Quality Management System awarded with a certification on the conformity with the requirements of the ISO 9001:2000 standard

September 2008 The Lithuanian Statistical System LEGAL BASIS OF THE LITHUANIAN STATISTICAL SYSTEM Law on Statistics of the Republic of Lithuania Regulations of Statistics Lithuania approved by the Government of the Republic of Lithuania Specific legislation (Government resolutions related to Statistics, etc.) Orders of institutions managing official statistics regulating data collection, processing and dissemination EU legal acts

September 2008 The Lithuanian Statistical System GOVERNMENT OF THE REPUBLIC OF LITHUANIA STATISTICS LITHUANIA Statistical Council OTHER STAKEHOLDERS Academic bodies International organisations Eurostat NSIs of other countries EU institutions Public organisations and associations Statistical Union OTHER PROVIDERS OF OFFICIAL STATISTICS Ministry of Transport and Communications Ministry of Health Ministry of Environment Ministry of Finance Ministry of Culture Ministry of Social Security and Labour Ministry of Education and Science Ministry of Justice Ministry of Economy Ministry of the Interior Bank of Lithuania Ministry of Agriculture Other public authorities DATA PROVIDERS Economic entities Households & population Administrative sources USERS Population, public and non- governmental organisations Business representatives Academic society Mass media State and local self-government institutions Eurostat EU institutions and international organisations Regional offices

September 2008 The Lithuanian Statistical System AGENCIES MANAGING OFFICIAL STATISTICS IN LITHUANIA BY LAW ON STATISTICS Statistics Lithuania (SL) Regional Statistical Offices of SL Ministries, other public authorities Bank of Lithuania if it is provided for in the Work Programme of Official Statistics, prepared and approved by SL

September 2008 The Lithuanian Statistical System PRODUCTION OF OFFICIAL STATISTICS, % Regulated by EU legislation Regulated by national legislation

September 2008 The Lithuanian Statistical System ORGANISATION AND COORDINATION OF OFFICIAL STATISTICS BY LAW ON STATISTICS Ministries Other Institutions & Bank of Lithuania Ministries Other Institutions & Bank of Lithuania STATISTICS LITHUANIA (SL) STATISTICS LITHUANIA (SL) Senior management committee of SL Senior management committee of SL STATISTICAL COUNCIL STATISTICAL COUNCIL LEGISLATION SL approve Program of Official Statistics and prepare Report on its implementation, which is approved by the Government Program of Official Statistics

September 2008 The Lithuanian Statistical System STATISTICS LITHUANIA – AS COORDINATOR OF OFFICIAL STATISTICS ORGANIZATIONAL STRUCTURE Central statistical office (headquarters) 5 regional statistical offices & 43 chief statisticians in municipalities Statistical Council Senior Management Committee Methodological Commission Advisory groups, Working groups ***** Union of Statisticians

September 2008 The Lithuanian Statistical System

September 2008 The Lithuanian Statistical System 5 regional statistical offices 43 chief statisticians in municipalities (total of 221 employees & 73 interviewers)

September 2008 The Lithuanian Statistical System ADVISORY BODIES STATISTICAL COUNCIL – ADVISORY BODY OF SL MEMBERS – 20 FUNCTIONS: Discuss Strategy of SL & other strategic documents Discuss important issues related to organization of statistics, as well as methodologies Discuss programmes of censuses and important surveys, their results, Draft Work Programme of Official Statistics Prepare conclusions and submitt proposals to SL on development of statistics SENIOR MANAGEMENT COMMITTEE – ADVISORY BODY OF SL DIRECTOR GENERAL MEMBERS – 13 FUNCTIONS: Discuss Strategy of SL, results of implementation of strategic goals & issues related to implementation of decisions Discuss draft legal acts & draft publications Discuss Work Programmes of Official Statistics and regional statistical offices Discuss Working Groups’ performance results Discuss performance reports of statistical divisions & regional offices State and local self-government institutions, academic institutions, public organisations, business and mass media representatives Director general, deputies director general, Heads of basic Divisions

September 2008 The Lithuanian Statistical System STRATEGIC PERIODS OF STATISTICS LITHUANIA 2002– – –2012

September 2008 The Lithuanian Statistical System STRATEGY 2002–2004 MAIN TASKS PREPARATION FOR EU MEMBERSHIP STRUCTURAL REORGANISATION ORIENTED TOWARDS PROCESSES REORGANISATION OF REGIONAL OFFICES REORGANISATION OF INTERNAL STRUCTURE OF SL CREATION OF ELECTRONIC DATA COLLECTION SYSTEM CREATION OF DATA DISSEMINATION SYSTEM – DATABASE OF INDICATORS DEVELOPMENT OF INTERNAL WEBSITE AS INTERNAL COMMUNICATION TOOL

September 2008 The Lithuanian Statistical System STRATEGY 2005–2007 MAIN TASKS DEVELOPMENT OF STATISTICAL AREAS IMPLEMENTING EU REQUIREMENTS ESTABLISHMENT OF QUALITY MANAGEMENT SYSTEM CREATION OF A SYSTEM TO MONITOR THE RESPONSE BURDEN REORGANISATION OF THE SIS INTO AN INTEGRATED DATA COLLECTION, PROCESSING AND DISSEMINATION SYSTEM, MANAGED BY UNIFIED METADATA REFORM & ENHANCEMENT OF FREE DISSEMINATION, SYSTEMATIC PROMOTION OF STATISTICAL SERVICES SUPLEMENTATION OF STRATEGIC PLANNING AND MONITORING SYSTEM WITH INDIVIDUAL PLANS INTEGRATION OF REGIONAL STATISTICAL OFFICES REDUCTION OF DEADLINES FOR PROVIDING STATISTICAL INFORMATION TO USERS CREATION OF A SYSTEM FOR EMPLOYEES’ PERFORMANCE APPRAISAL DEVELOPMENT OF RELATIONS WITH USERS INTRODUCING CUSTOMER SATISFACTION SURVEYS’ SYSTEM

September 2008 The Lithuanian Statistical System STRATEGY 2008–2012 MISSION To prepare & provide society, business, the science & institutions with high quality statistical information, necessary for substantiated analysis of phenomena, decision-making, as well as stimulating discussions on issues pertinent to the country, to participate actively in the development of international statistics STRATEGIC GOAL To develop services for users by providing comprehensive & detailed official statistics in the most appropriate form, following the single contact point principle, by rationally using the resources & without increasing the response burden

September 2008 The Lithuanian Statistical System STRATEGY 2008–2012 MAIN TASKS DEVELOP ELECTRONIC QUESTIONNAIRES FOR ALL BUSINESS SURVEYS REGULARLY PUBLISH INFORMATION ON RESPONSE BURDEN AND REPORTS ON ITS REDUCTION LAUNCH PROJECT ON CREATION OF PORTAL FOR OFFICIAL STATISTICS CREATE DEPERSONALISED PRIMARY STATISTICAL DATABASE IMPLEMENT INFORMATION BUSINESS MANAGEMENT SYSTEM INCLUDING CRM IMPLEMENT INTERNAL ELECTRONIC DOCUMENT MANAGEMENT SYSTEM DEVELOP INDIVIDUAL CAREER PLANNING SYSTEM PERFORM COST-BENEFIT ANALYSIS OF ALL NEW STATISTICAL SURVEYS PERFORM REGULAR STATISTICAL AUDITS IMPROVE AND BALANCE QUALITY MEASUREMENT SYSTEM EXTEND TECHNICAL ASSISTANCE TO OTHER NSIs

September 2008 The Lithuanian Statistical System HUMAN RESOURCES & FINANCING Income, thousand Euros (Budget appropriantions for official statistics, Funds from information services and Transition facility) Staff of SL including regional offices, 1 January (excl. interviewers)

September 2008 The Lithuanian Statistical System HUMAN RESOURCES & FINANCING IN DETAILS Distribution of employees by sex and education, 1 January 2008 Central officeRegional offices Number of employees, total * Women, % 8296 University graduates, % 9054 College graduates, % 540 Aged under 40, % 3514 Budget appropriations for official statistics for millions EUR Funds from information services (including EU grants) for million EUR Multi-National Transition Facility Programme for million EUR *Excluding interviewers

September 2008 The Lithuanian Statistical System QUALITY MANAGEMENT SYSTEM AS A TOOL TO ENHANCE EFFICIENCY

September 2008 The Lithuanian Statistical System QUALITY MANAGEMENT SYSTEM CERTIFIED ACCORDING TO ISO 9001:2000 ON 12 NOVEMBER 2007 The scope – organisation of statistical surveys, preparation & dissemination of statistical information

September 2008 The Lithuanian Statistical System MAIN QUALITY MANAGEMENT PRINCIPLES IMPLEMENTED AT SL ACTIVITIES AND RESOURCES MANAGED AS PROCESSES CONTINUOUS IMPROVEMENT OF OVERALL PERFORMANCE – PERMANENT TASK USER ORIENTATION COOPERATION WITH STAKEHOLDERS (RESPONDENTS, OTHER INSTITUTIONS PRODUCING OFFICIAL STATISTICS, NSIs OF OTHER COUNTRIES) CONTINUOUSLY STRENGTHENED STAFF OF SL – THE MAIN VALUE. INVOLVEMENT IN ACHIEVING OBJECTIVES OF SL IS HIGHLY STIMULATED MANAGEMENT BASED ON OBJECTIVE PERFORMANCE CRITERIA

September 2008 The Lithuanian Statistical System ACTIVITIES & RESOURCES MANAGED AS PROCESSES

September 2008 The Lithuanian Statistical System CONTINUOUS IMPROVEMENT OF OVERALL PERFORMANCE – PERMANENT TASK I NTERNAL PLANNING SYSTEM EXTENDED INCLUDING REGIONAL LEVEL BUSINESS MANAGEMENT SYSTEM, INCLUDING CRM MODULE, UNDER DEVELOPMENT INTEGRATED STATISTICAL INFORMATION SYSTEM SUPLEMENTED BY NEW FUNCTIONALITY: Use of administrative data for preparation of statistical information Monitoring and management of statistical data and data processing quality Preparation of statistical data for long term storage ALL STATISTICAL DOMAINS WILL BE TRANSFERED TO INTEGRATED STATISTICAL INFORMATION SYSTEM BY 2010 SYSTEM OF SUBMITTING STATISTICAL DATA BY USING E-FORMS REARRANGED (More user friendly & same software with Tax Inspectorate) PROJECT ON REORGANISATION OF INTERVIEWERS' WORK STARTED AND COMPLETED SUCCESSFULLY

September 2008 The Lithuanian Statistical System IMPLEMENTATION OF A PLAN-DO-CHECK-ACT CYCLE STRATEGIC PLANNING, MONITORING & IMPROVEMENT SL MID-TERM STRATEGY Annual work plan Analysis, conclusions PlanningMonitoring Quarterly reporting Monthly reporting Environment Progress Problems Recommendations Internal audit Workload assessment Strategic Activity Plan Financial plan Programme of Official Statistics New acquis implem. plans W. groups commissions plans Individual plans HR & fin. resources Annual reporting Process measurement

September 2008 The Lithuanian Statistical System ASSESSMENT OF IMPLEMENTATION OF INDIVIDUAL ACTION PLANS MONTHLY – BY DIVISION HEADS HALF-YEARLY AT SL LEVEL PROMOTION OF EMPLOYEES BASED ON INDIVIDUAL PERFORMANCE RESULTS – AWARDS & CAREER CONTRIBUTION OF EACH EMPLOYEE REFLECTED THROUGH INDIVIDUAL PLANS IN IMPLEMENTATION OF MISSION, VISION, STRATEGIC OBJECTIVES OF SL

September 2008 The Lithuanian Statistical System USER ORIENTATION USER SATISFACTION SURVEYS (GENERAL PUBLIC & OTHER USER GROUPS) CARRIED OUT ANNUALLY WEB OPINION POLL MODULE INTRODUCED ALL STATISTICS PRODUCED BY SL ACCESSIBLE THROUGH STATISTICAL OUTPUT DATABASE MORE REGIONAL STATISTICS IN OUTPUT DATABASE STATISTICAL LITERACY RAISING PLAN DEVELOPED AND IMPLEMENTATION STARTED PERSONAL INFLATION CALCULATOR INTRODUCED DISABLED-FRIENDLY WEBSITE INTRODUCED E-SHOP DEVELOPED

September 2008 The Lithuanian Statistical System USER ORIENTED SERVICES-RELATED TO CoP RELEVANCE RULES OF PREPARATION AND DISSEMINATION OF STATISTICAL INFORMATION ORDER ON USER SATISFACTION SURVEYS, CUSTOMER SATISFACTION INDEX METHODOLOGY TIMELINESS AND PUNCTUALITY STANDARD DAILY RELEASE TIME – 11 A.M. RELEASE TIME SHORTENED CONTINUOUSLY DYNAMIC ANNUAL ADVANCE CALENDARS FOR: PUBLICATIONS, PRESS RELEASES, DB INDICATORS ACCESSIBILITY AND CLARITY ALL STATISTICAL INFORMATION, INCLUDING.PDF PUBLICATIONS, AVAILABLE FREE OF CHARGE ON WEBSITE ONLY PAPER VERSIONS AND TAILOR-MADE USER REQUESTS CHARGED METHODOLOGIES AND QUALITY REPORTS AVAILABLE ON WEBSITE

September 2008 The Lithuanian Statistical System COOPERATION WITH STAKEHOLDERS IS CONTINUOUSLY STRENGTHENED COORDINATION OF IMPLEMENTATION OF THE CoP IN OTHER INSTITUTIONS MANAGING OFFICIAL STATISTICS: SL ASSISTANCE IN IMPLEMENTING QUALITY MONITORING AND REPORTING TOOLS IMPROVING STATISTICAL COMPETENCE OF PRODUCERS OF OFFICIAL STATISTICS AMENDMENTS TO THE LAW ON STATISTICS IN THE PIPELINE ( STRENGTHENING COORDINATION ROLE OF SL, DIRECTLY LAYING DOWN PRINCIPLES OF CoP, etc.) RESPONSE BURDEN MONITORING SYSTEM INTRODUCED RELATIONS WITH DATA PROVIDERS STRENGTHENED ( CREATED WEBSITE FOR RESPONDENTS, REGULAR MEETINGS WITH DATA PROVIDERS, CROSS INSTITUTIONAL WORKING GROUPS) ACTIVE PARTICIPATION IN INTERNATIONAL COOPERATION

September 2008 The Lithuanian Statistical System SL STAFF – THE MAIN VALUE OPINION OF EMPLOYEES SURVEYED TRAINING PLANS PREPARED ANNUALLY SYSTEM FOR PERFORMANCE APPRAISAL OF EMPLOYEES IMPLEMENTED COMPETENCE APPRAISALS PERFORMED ROTATION DATABASE CREATED ANONYMOUS RUBRIC OF QUESTIONS-ANSWERS INTRODUCED ON INTRANET MEANS OF NON-FINANCIAL MOTIVATION USED

September 2008 The Lithuanian Statistical System MANAGEMENT IS BASED ON OBJECTIVE PERFORMANCE CRITERIA

September 2008 The Lithuanian Statistical System RESPONSE BURDEN INDICATOR BASED ON TIME CONSUMED CALCULATED (average time spent on preparation of statistical data & filling in questionnaires per respondent per year, hours)

September 2008 The Lithuanian Statistical System SHORTENED TIME OF STATISTICAL INFORMATION RELEASE

September 2008 The Lithuanian Statistical System DEVELOPMENT OF A DATA COLLECTION SYSTEM Share of implemented e-forms, % Share of data from administrative sources used, %

September 2008 The Lithuanian Statistical System STATISTICS AND SOCIETY Daily average visitors of SL website * I-II quarters

September 2008 The Lithuanian Statistical System STATISTICS AND SOCIETY Coverage of key national and regional press, 2001–2007

September 2008 The Lithuanian Statistical System USER SATISFACTION LEVEL, %

September 2008 The Lithuanian Statistical System STATISTICS LITHUANIA IN 2012

September 2008 The Lithuanian Statistical System RESPONSE BURDEN REDUCED BY 25 PER CENT (COMPARED TO 2007) 50 PER CENT OF RESPONDENTS PROVIDE DATA ELECTRONICALLY INDIVIDUAL SOLUTIONS FOR INDIVIDUAL USER GROUPS SERVICES OF SL – VIA SINGLE CONTACT POINT ALL OFFICIAL STATISTICS – THROUGH ONE PORTAL REMOTE ACCESS TO PRIMARY STATISTICAL DATA FOR RESEARCHERS CONSUMER SATISFACTION INCREASED BY 10 PERCENTAGE POINTS (COMPARED TO 2007) ISO 9001:2000 APPLIED IN REGIONAL STATISTICAL OFFICES SL – „PAPERLESS OFFICE“ LOYALTY AND SATISFACION OF SL STAFF INCREASED BY 3 PER CENT

September 2008 The Lithuanian Statistical System THANK YOU FOR YOUR ATTENTION !