More Successful eLearning Implementations

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“Example Emporium” ● June 2005 ● 120 people ● 22 implementations Criteria for Selection Excellence in execution A great strategy for engaging employees The nature of the blend Ease of use A clever solution to a difficult problem A cheap and good approach An innovative idea Great use of technology to bridge distance or build relationships Great use of a tool Pithy and exemplary explanation about what was done and why Any nifty aspect that caught a voter’s fancy.

Descriptions ● The title of program ● The name, job title, and company name of the person who demonstrated the program. ● (We did not have space to list everyone who contributed to each program.) ● Why this program was needed ● Authoring tools used ● Number of students ● Time to complete ● Problems or challenges ● Results

SIDEBAR 1 Programs that were demonstrated at the Example Emporium

“You make the call”

Introduction to Industrial Fluids

An Introduction to Indian Culture

Stepping Up to Management

URL

Results of Educating Customers More than 100,000 customers signed up to learn Windows, Word, and Office apps online. Value of increased customer loyalty? Conservatively, $20 million in repeat business over three years.

Unisys University Electronic Business School Employee satisfaction 29%  76% Reduces training costs by 25-45% Reduces training time by 35-45% Increases learning effectiveness by 15-25% + $100,000,000/year incremental revenue

VOD Sample

24,000 sales people 73% more productive 75% accelerate selling ability

Cisco Benefits from Internal eLearning Capabilities WBT $87 million Cisco TV $18 million Video on demand $13 million Virtual classroom $10 million eLabs $25 million Total = $133,000,000