© 2012 VMware Inc. All rights reserved Confidential Your Cloud. Your Desktop. Just Got Better Deliver Desktops as a Managed Service with VMware View 5 Last Update: March 20, 2012 Version View 5.1

2 Table of Contents  Corporate Overview  End User Computing Vision  Phase 1: Improve What You Have Now  Real World Examples  Resources

3 VMware is the Customer Proven Market Leader  Company Overview $3.77 billion in 2011 revenues >$4.5 billion in cash and equivalents 30%+ operating margins ~11,000 employees worldwide 5th largest infrastructure software company in the world  Proven in the Trenches 300,000+ VMware customers 100% of Fortune % of Fortune Global % of Fortune % of Fortune Global 500

4 Leading to a More Engaged, Productive Workforce Enabling Greater Business Agility… VMware Mission Enable Our Customers By Simplifying and Automating IT in the Cloud Era Optimizing IT Efficiency… Enabling Business Transformation thru IT Transformation

5 Empowered, Secure Mobile Workforce Faster Time-to-Market for Modern Applications A More Flexible, Scalable, Efficient Infrastructure for All Apps Existing Datacenters Public Cloud Services Cloud Infrastructure & Management Cloud Application Platform End-User Computing VMware Focus

6 A Vision for End User Computing

7 The Way We Work is Rapidly Evolving OSACCESS APPS ACCESS: 37% use do-it-yourself tech 97% carry > 2 devices DEVICES: 2010 Shipments Tablets + Smartphones > PC 2015 shipments 1.1B cell phones, 300M tablets APPS: 2015 Mobile App Market $38B Sources: Morgan Stanley 2011, Gartner 2011, Forrester 2010, Pew 2011 DEVICES

8 OSACCESS APPSDEVICES STUCK IN A VICIOUS SPIRAL IT is Under Pressure from Every Direction COMPLIANCE BUSINESS BUDGET USERS

9 Enter the Post-PC Era Windows (Physical) Mac (Physical) iOS Android

10 ? The Post-PC Era and the Piecemeal Approach Windows (Physical) Mac (Physical) iOS Android

11 VMware End User Computing Platform for the Post-PC Era CONNECTMANAGESIMPLIFY Desktop Service App Catalog Service Data Service Secure Universal Access Users, Desktops, Apps, Data Policies End Users Universal Services Broker

12 Where are we headed? My Apps, My Files, Native Device ExperienceMy Apps, My Files, Native Device Experience

13 Delivering Delighted End-Users and IT Heroes Universal Services Broker VMware IT Gains Centralized Management (Policies, Security, Delivery) of all Services & Apps across all Devices End-Users Gain Easy, Efficient Access to my Files and my Applications across all my Devices Business Gains in Agility, Growth, Innovation, Competitiveness, Productivity and Cost Controls.

14 The Journey to the Post-PC Era Improve what you have now Embrace the Cloud Escape to Your Cloud

15 \ Improve what you have now Prepare to Break Out Better Desktops, Better Applications View 5 ThinApp Horizon Project Octopus New Apps View ThinApp

16 The Problem with Desktops End-User Pains  Apps/data trapped on a single device  Limited device choice and freedom  Limited remote access and mobility  Desktop and application downtime  Dissatisfaction and frustration IT Pains  Distributed computing environment is difficult to manage and control  Hardware centric model is inflexible and traps apps and data to device  Difficult to patch and update  High IT support costs Business Impact  Rising Cost of Business: $1 in hardware equals $3 in management  Compliance and security risks  Rouge end user behavior  8+ hours lost per employee per year in end- user productivity  Lack of innovation  Inability to recruit and retain talent

17 VMware View Delivers Desktops as a Managed Service CONNECTMANAGESIMPLIFY Desktop Service Secure Universal Access App Catalog Service Data Service Users, Desktops, Apps, Data Policies End Users ViewThinApp View ThinApp VMware View VMware View Composer VMware ThinApp VMware View Clients VMware View Manager VMware View Architecture

18 VMware View Delivers Value End-user Benefits  A device of your choosing  Secure and flexible anytime access  Dynamic and adaptive experience  Familiar desktop experience  Improved technology support  71% reduction in downtime IT Benefits  Centralized management and control  Virtualization enables isolation, encapsulation, flexibility  Data secure in data center  94% reduction in desk side support  85% reduction in imaging time  57% decrease in app packaging and deployment time  65% reduction in configuration time Business Impact  Reduce Desktop TCO up to 50%  Reduce IT support costs by 55%  CAPEX flexibility with endpoint devices  Reduce end-user productivity loss up to 58%  Gain business ability  Faster time to M&A, secure divestiture  Beginning step in transformation to End- User Computing Platform

19 Customer Proof Points

20 Desktop Service Solutions Address a Wide Variety of Needs Task WorkersKnowledge WorkersPower UsersMobile Users Flexible and secure access to data and applications from any device whether in the office, remote or on the road. Mobile-Secure Desktop Secure access to data and applications for offshore or outsource contact centers, developers and back office employees. to developers. Business Process Desktop Flexible and secure access to data and applications from remote and branch offices with limited or no local IT support. Branch Office Desktop Highly available and access to data and applications for employees requiring business continuity and disaster recovery desktops. Always On Desktop

21 VMware Delivers Desktop Services Worldwide

22 Customer Spotlight: Blue Cross Blue Shield A consistent end-user solution Existing solution was difficult to maintain Regulatory compliance Needs Mobile Secure Desktop use case VMware View and ThinApp 1500 virtual desktops Solution Regulatory for data security and protection Disaster recovery from “snowmaggedon” Lock down endpoints without sacrificing accessibility Roaming desktop access with iPads Save IT time spent on maintenance and remediation Free up datacenter space and power consumption Benefits “With VMware, it just works right out of the box. We don’t spend a lot of time keeping it up and running…” Brian Vincik Senior Systems Admin “With VMware, it just works right out of the box. We don’t spend a lot of time keeping it up and running…” Brian Vincik Senior Systems Admin

23 Customer Spotlight: Amway Centralize financial operations to Costa Rica Need high performance user experience Did not want local datacenter (no time and security issues) Needs Business Process Desktop use case VMware View and ThinApp Solution Cannot tell the desktops are remote Reduce security risks Eliminate spyware, blue screens of death Costa Rica project a model for worldwide Amway operations Benefits “We’ve been able to build a system that is completely dynamic, manageable and scalable and deliver it thousands of miles away.” Josiah Becker, Systems Support Analyst “We’ve been able to build a system that is completely dynamic, manageable and scalable and deliver it thousands of miles away.” Josiah Becker, Systems Support Analyst

24 Customer Spotlight: Bank of Tokyo Mitsubishi UFJ Increase security of desktop stations Ensure usability at Office Automation (OA) terminals Needs Branch Office and Mobile Secure Desktop use cases VMware View on Thin Clients Over 25,000 virtual desktops deployed Solution Implement “Desktop Everywhere” Freedom from Windows upgrade cycle Improve usability and employee satisfaction Increase desktop security Decrease desktop maintenance costs Benefits “The virtual desktop, can be operated immediately … even when we sit at another desk, we can log on easily to continue working on the task started on another terminal.” Mr. Shiro Sawada, Manager of the Systems Division, Bank of Tokyo-Mitsubishi UFJ “The virtual desktop, can be operated immediately … even when we sit at another desk, we can log on easily to continue working on the task started on another terminal.” Mr. Shiro Sawada, Manager of the Systems Division, Bank of Tokyo-Mitsubishi UFJ

25 \ Improve what you have now Prepare to Break Out Protect and optimize existing Windows application investment Drive down IT costs Easy to deploy and manage Extend services to new devices

26 Next Steps for Phase 1 Your first steps towards the Post-PC era. Identify your View use cases Assess the user needs and the environment Now you can look to the future… Virtualize your applications Establish ‘rules’ for new apps Rationalize all desktop images Begin a View pilot and roll to production

27 VMware View Resources Learn More Understand The Business Case Build Your Business Case View Customers

28 APPENDIX Backup slides

29 VMware View Pricing and Packaging vSphere Desktop View Enterprise View Premier vSphere Desktop vCenter Desktop View Manager View Composer Persona Management Local Mode vShield Endpoint ThinApp Pricing per CCU Powered on desktop VM $65$150$250

30 VMware View Consulting Services Desktop Virtualization Healthcheck VMware Resident Program View Jumpstart vSphere with View Jumpstart ThinApp Jumpstart View Plan & Design ThinApp Plan & Design Desktop Virtualization Healthcheck VMware Resident Program View Jumpstart vSphere with View Jumpstart ThinApp Jumpstart View Plan & Design ThinApp Plan & Design Instructor-led education courses Desktop Virtualization Strategy Assessment Desktop Application Virtualization Assessment Desktop Infrastructure Virtualization Assessment

31 Source: IDC – Quantifying Business Value of VMware View, August Year TCO Comparison (Traditional Desktop vs. VMware View) Save $500/PC annually