CIO Leadership Summit Bangalore Personal Growth & Succession Planning L Selvam George www.5eserpraise.com

Personal Vs Organizational ? Growth ? Current Success ? Vs Future Mission ?

DA Plan Goal Values “If a person’s DA are in line with his values, he has legitimate claim for peace of mind”

Competence Organization Mission Role / Job Description Expected Results Competencies Observable Behaviour (Levels) Competency Mapping Action Plan

LEVELS OF COMPETENCIES BASIC AWARENESS Understanding of ‘how it works’ “Read & understand the book” CONTRIBUTORY Ability to apply and contribute “Understand & apply the book EXPERT COACH Ability to teach/coach someone “Read, understand, apply & teach the book” LEADING EDGE Ability to innovate in the field of interest “Understand, apply, teach & offer critique/re-write the book”

GAP ANALYSIS

REGIONAL SALES ROLE (EXAMPLE) Under the Sales Process -3 Channel Mgmt 3 Selling Skills -6 Time Mgmt 0 Building Sales Team -2 Coaching Sales Team 0

SUCCESS IN CAREER SUCCESS IN ONE’S CAREER IS DEFINED AS ASSUMING RESPONSIBILITIES WHICH MATCH ONE’S CAPABILITY IN THE PROFESSION/FIELD ONE ENJOYS THE MOST Unknown

MAXIMIZING INTERSECTION PASSION NEED SKILL I S O TALENT WEALTH PLEASURE FLP FULFILMENT OF LIFE’S PURPOSE

PSYCHOMETRIC TESTS FOR PERSONALITY PROFILING PDI Profiler (Personnel Decisions Interventions): Self leadership People leadership Thought leadership Results leadership

PSYCHOMETRIC TESTS FOR PERSONALITY PROFILING MBTI (Myers Briggs Type Indicator): Where primarily do you direct your energy? (E or I) How do you prefer to process information? (S or N) How do you prefer to make decisions? (T or F) How do you prefer to organize your life? (J or P) (16 combinations)

PSYCHOMETRIC TESTS FOR PERSONALITY PROFILING DISC: Dominance (Results, Control, Quickness) Influence (People Orientation, Expressiveness, Enthusiastic). Steadiness (Stability, Diplomacy, Listening) Conscientious (Analytical, Systematic, Accuracy).

QUESTIONS TO EXPLORE PASSION My parents always told me that I should __________. My best measure of personal success is __________. My main driving force in life is __________ I will know for sure that I am successful on the day I _________. I am the happiest and most satisfied when I __________. If I could instantly re-educate myself and choose any career, I would be a __________ because __________.

Leadership vs. Management How tasks are done Establish a vision Imaginative ideas Help others understand vision (and buy in ) Inspire others Initiate change What is done Plan and budget Focus on process and system Organize and staff Take control and solve problem Produce order and stability 14

Leadership vs. Management Leadership traits Art Focus on people and supported by process Vision orientation and goals are milestones Learnable to repeat ( internalize to apply) Emotions over intelligence Management theories Science Focus on process and supported by people Goal orientation and processes are tools Repeatable to learn ( mastered by practice) Intelligence over emotions 15

Managerial Grid P E O L TASK

Performance = Skill x Will What Is Performance

Skill Capacity to do something well; technique, ability. Skills are usually acquired or learned, as opposed to abilities, which are often thought of as innate.

Will The power of choosing The faculty or power of the mind by which we decide to do or not to do The power or faculty of preferring or selecting one of two or more objects. Strong wish or inclination

WILL SKILL Sheppard Matrix. H M L GUIDE PARTICIPATE DELEGATE TRAIN COACH SUPPORT DIRECT COUNSEL INVOLVE WILL L M Hl SKILL

Leadership Behaviors Result Oriented Relationship Oriented

LEADERSHIP BEHAVIORS (IN DIFFERENT LEADERSHIP STYLES) RESULT ORIENTED RELATIONSHIP ORIENTED DIRECT HIGH LOW TRAIN MEDIUM GUIDE COUNSEL COACH PARTICIPATE INVOLVE SUPPORT DELEGATE

SITUATIONAL STEWARDSHIP COUNSEL/ INVOLVE DELEGATE/ SUPPORT PARTICIPATE/ COACH TRAIN/ GUIDE DIRECT H M L L M H RELATIONSHIP ORIENTATION RESULT ORIENTATION

Two beliefs about Human Beings Theory X Theory Y Theory Z Man by nature is: For an average person: B= f(P,S) Indolent Lacks ambition Dislikes responsibility Work with the carrot & stick Work comes as natural as play Commitment results in self-direction to achieve goals. Seeks responsibility Is self-motivated Employees’ Needs and Organizational Needs are parallel to each other .., Employee Satisfaction is the key to Customer Satisfaction and vice versa WWW.5eserpraise.com

X Y Z WWW.5eserpraise.com

Employee contribution to Customer Satisfaction 4C MODEL Employee contribution to Customer Satisfaction Business Growth Performance P = C x C Core Competency Commitment Employee’s Growth 1 2 3 Channeling C o n v i c t 4 WWW.5eserpraise.com

BUSINESS PRIORITY CONFLUENCE OF PERFORMANCE CONVICTION COMMITMENT COMPETENCE EMPLOYEE PRIORITY

Employee Organisational Need / Goal PMS Feedback Goal Setting Development Measurement WWW.5eserpraise.com

K I S S H E R L I P S A O A P I M P L E M E N T A T I O N D E S I G N WWW.5eserpraise.com

So, the rabbit sat on the ground below the crow, and rested. CORPORATE LESSON 1 A crow was sitting on a tree, doing nothing all day. A small rabbit saw the crow, and asked him, "Can I also sit like you and do nothing all day long?” The crow answered: "Sure, why not.” So, the rabbit sat on the ground below the crow, and rested. All of a sudden, a fox appeared, Jumped on the rabbit... and ate it.

CORPORATE LESSON 1 Moral of the story is…. To be sitting and doing nothing you must be sitting very, very high up.

CORPORATE LESSON 2 A turkey was chatting with a bull. "I would love to be able to get to the top of that tree," sighed the turkey, "but I haven't got the energy.” "Well, why don't you nibble on some of my droppings?" replied the bull. They're packed with nutrients." The turkey pecked at a lump of dung and found that it actually gave him enough strength to reach the first branch of the tree. The next day, after eating more dung, he reached the second branch. Finally after a fortnight, there he was proudly perched at the top of the tree Soon he was spotted by a farmer Who promptly shot the turkey out of the tree.

CORPORATE LESSON 2 Bullshit might get you to the top, Moral of the story: Bullshit might get you to the top, but it won't keep you there.

CORPORATE LESSON 3 A little bird was flying south for the winter. It was so cold, the bird froze and fell to the ground in a large field. While it was lying there, a cow came by and dropped some dung on it. As the frozen bird lay there in the pile of cow dung, it began to realize how warm it was. The dung was actually thawing him out! He lay there all warm and happy, and soon began to sing for joy. A passing cat heard the bird singing and came to investigate. Following the sound, the cat discovered the bird under the pile of cow dung, and promptly dug him out and ate him!

CORPORATE LESSON 3 The morals of this story are: 1) Not everyone who drops shit on you is your enemy. 2) Not everyone who gets you out of shit is your friend. 3) And when you're in deep shit, keep your mouth shut

THANK YOU