Using Case Studies: Maximizing Learning Rather than Content Presented

Professor Robert A. Milligan Department of Applied Economics and Management Cornell University

Communications Exercise This exercise has four rounds. Please follow the directions of the facilitator. Your role in each round is described on the sheet you are being giving.

Active Listening Listen to content and emotional aspects and provide feedback on both. Focus on both message content and underlying feelings. Focus on joint problem solving. Fosters open communication and employee development.

Listening “Everyone hears what you say. Friends listen to what you say. Best friends listen to what you don’t say,” “A supervisor hears what you say. A coach listens to what you say. Great coaches listen to what you don’t say,”

Using Case Studies Central to learner centered learning. Maximizes retention and use of knowledge and information Actually enhances the importance and value of the teacher

Sequence of Learning Activities minilecture  case study  group sharing  own situation

Sequence of Learning Activities Intro case study  minilecture  case study  group sharing

Keys to Successful Case Study Use 1. Relevance. 2. Specific Outcomes. 3. Involvement. 4. Team Building. 5. Diversity of Activities.

Using Case Studies: Maximizing Learning Rather than Content Presented

“Tips” for Teachers Try it. Knowledge and confidence are crucial. The groups need assistance. Be patient.