Barry Zweibel, LeadershipTraction® ©AAHCM.

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Presentation transcript:

Barry Zweibel, LeadershipTraction® ©AAHCM

Stress and Strain

©AAHCM Control Challenge Commitment Source: The Hardy Executive Salvatore Maddi, Suzanne Kobassa

©AAHCM Source: Psychological Hardiness: How to Build Resilience in Individuals and Groups Paul Bartone

©AAHCM Hardiness HighLow Stressful Events High , Low Source: The Hardy Executive Salvatore Maddi, Suzanne Kobassa

©AAHCM Potential Conflict Source: Becoming a Conflict Competent Leader Craig Runde, Tim Flanagan Moments of Truth Constructive Behaviors Focus on Solutions Destructive Behaviors Focus on Personalities Destructive Behaviors Focus on Personalities Disruption Escalates Disruption Dissipates

©AAHCM Hot Buttons 1. Unreliable 2. Overly Analytical 3. Unappreciative 4. Aloof 5. Micro-Managing 6. Self-Centered 7. Abrasive 8. Untrustworthy 9. Hostile Source: Becoming a Conflict Competent Leader Craig Runde, Tim Flanagan

©AAHCM INCREASING USE OF CONSTRUCTIVE BEHAVIORS 1. Perspective Taking 2. Creating Solutions 3. Expressing Emotions 4. Reaching Out 5. Reflective Thinking 6. Delay Responding 7. Adapting DECREASING USE OF DESTRUCTIVE BEHAVIORS 1. Winning at All Costs 2. Displaying Anger 3. Demeaning Others 4. Retaliating 5. Avoiding 6. Yielding 7. Hiding Emotions 8. Self-Criticizing Source: Becoming a Conflict Competent Leader Craig Runde, Tim Flanagan

©AAHCM Source: The Six Thinking Hats Edward de Bono The Six Thinking Hats

©AAHCM

Barry Zweibel, Master Certified Coach | |