Sustainable Hotel Practices IHG Approach Denis Pai Pauline Auguste

 Why sustainable development?  Hotel Industry – 4 th largest energy consumption in the US (Source: EPA)  95% of business travelers believe hotels should undertake ‘green’ initiatives Overview

“Development that meets the needs of the present without compromising the ability of future generations to meet their own needs” – Brundtland Commission 1987 Sustainable Development

 Commitment from the top  Education of Managers and Staff  Get Involved with the Community  Produce and Follow SD Mission Statement “We acknowledge our responsibility to respect the environment and manage our impacts for the benefit of the communities in which we operate, and we are committed to measuring and managing those impacts and finding innovative ways to reduce them” Sustainable Development Process

 Main Reasons for Business Owners  Too expensive  Competition not focusing on it  Impatient (lack of immediate results)  Reasons for SD  Proven return on investment  Image enhancement  Increase revenue Business Owner Roadblocks

 InterContinental Barclay  Replaced incandescent bulbs to CFL’s  Light bulb cost - $34,000  Electricity savings during first year - $148,000  Labor cost savings - $13,000  Percentage of revenue and savings set aside for local and global relief (Sandy)  Rooftop Bees Examples

 Times Square Crowne Plaza  Replaced 3300 incandescent bulbs (40w) on billboard to LEDs (8w)  LED cost - $40,000  Con Edison rebate - $13,200  Electricity savings during first year - $120,000  Labor cost savings - $20,000 Cont.

 New York Palace Hotel  Microturbine installation  Supply 43% of heating needs for hotel and 15% of air conditioning needs  Covers 42% of electricity needs  Annual savings - $840,000 Cont.

 Empire State Building  Retrofit 6,514 windows and insulation  Cost - $13.2 Million  Savings of $3 million per year  Additive Cont.

 Main Reasons for Employees  Lack of training  What’s in it for me?  Life is too difficult  No time  Reasons for SD  Incentive programs  On the job education Employee Roadblocks

“You must be the change you wish to see in the world” - Mahatma Gandhi Lasting Changes