John Bohman, VP Customer Operations, The Flow of Accurate Data John Bohman, VP Customer Operations, Random House BookExpo America 2005 June 2, 2005 1 – 2:30 PM

The Flow of Accurate Data The flow of accurate data and its use in business transactions brings far greater efficiency to the book industry’s physical supply chain.

Grow Sales & Reduce Costs Throughout the book industry, suppliers and customers are looking to grow sales and reduce costs. How can they work together to cut time out of the Order to Delivery cycle? How can they improve processes and cut costs? How can they make better buying/printing decisions? Standardized data and electronic transactions are critical components in creating opportunities for improvement in the supply chain.

Electronic Data Interchange Electronic Data Interchange (EDI) provides standards for communicating data and conducting business transactions in an efficient and expedient fashion. The most common EDI transactions utilized in the supply chain include:

EDI delivers a range of significant benefits to trading partners. Benefits of EDI EDI delivers a range of significant benefits to trading partners. Reduced Cycle Time Improved Accuracy / Fewer Errors Enhanced Customer Service & Satisfaction Better Inventory Management Improved Business Relationships among Trading Partners Increased Sales Reduced Costs

Consistent & Accurate Data Consistent, accurate data and standards for its use are the foundation for even greater efficiencies in the not-so-distant future. General retailing and manufacturing are already investigating and embracing new technologies and processes to move their supply chains forward. RFID – Radio Frequency Identification CPFR – Collaborative Planning Forecasting and Replenishment GDSN – Global Data Synchronization Network Real time data transactions In our never-ending quest for a “better way”, we must consider the potential for such tools and technologies in the book industry.

Thank you!